Christiana Hospital Pavilion II…read more Interestingly I go there every time I need to see a doctor. It seems my health problems can be fixed in one place.

There is no direct manner to contact the office. All calls go directly to a call center, where…read morethey mishandle messages that should be relayed to the doctors' offices. Doctors are inexperienced and do not know the correct processes they should follow. The staff is unprofessional and aloof about patients' needs. When convenient for themselves, staff members (including nurses and medical assistants) will lie to patients to try to get themselves out of trouble. Overall, terrible customer service and patient care. Yuck!

From the owner: ChristianaCare Primary Care at MAP 2 includes family medicine, internal medicine and pediatrics all…read morein one, convenient location. Services include primary medical care for adults and children, pediatrics, gynecology and women's health, and more. Laboratory draw site hours are temporarily unavailable.

Dr. Winter and his nurses are great! Check-in and Check-out is great!…read moreHowever, don't hold your breath waiting for a reply from billing on your account or from whoever handles refill requests from your medication plan (like CVS Caremark). I've left 4 messages (you can never get someone to answer the phone) about a bill and needing an account review - no reply to any of them, and every time I try to go through another department I'm transferred to billing. Forget refill requests from providers. They're never processed on time and I ALWAYS have to be the go-between and call the practice to have them reply to the request. I'm told these things are handled by the same person. Not department, person!! And this incompetency has continued for many YEARS. This is unacceptable. I would give this practice 5 stars if these issues would be addressed.

Great staff and service nice building everyone was helpful and process went very smooth no…read morecomplaints.

Awful office staff. No tell health services available during the weekend. I called with a concern…read moreand hoping to speak with a nurse. The person who answered the phone told me to calm down and not worry. I was not upset until she said that. This is not a practice that anyone should consider.

The best doctor. I have been seeing him for over 14 years now. I will not go to another doctor. He…read morehas found a lot of things that other doctors missed an dismissed other things I was being treated for from another doctor that was wrong

Dr. Mawn has been my doctor for nearly twenty years, and I have absolutely every confidence in her…read more She takes time with me, shows respect, asks questions, and truly cares about me. Best of all, she takes care of complaints on the spot, without endless referrals and additional appointments. Just the best.

Dr. Kimberly Nalda and the staff at Rekindle Family Medicine are wonderful. My mother was a patient…read morehere, and Dr. Nalda and the staff went above and beyond to ensure she received the very best care. Dr. Kim personally followed up multiple times to check on her. Working with the team at Rekindle Family Medicine was a pleasure.

We have seen Dr. Mullins for almost 20 years. We rarely wait more than 5 minutes. She and her P.A…read more give quality care, exams, and referrals. They are cautious with meds and do not over-prescribe. We met 3-4 practitioners before choosing Dr. Mullins and have not looked back.

I was seen for years and then fired for not returning phone messages despite calling every week…read more They were calling the wrong number. Refused to take me back as a patient, which worked in my favor since my new provider diagnosed an issues that had been dismissed for years.

Looking for a doctor that really cares? Then this is the place for you! I had been going here for…read moremany many years before the office switched over to MD VIP. I was skeptical when they did and didn't want to pay the fee so switched offices. Big mistake! There is no another office that cares as much! In fact during the time I was at another office I had a mystery illness that the other office couldn't solve (and in fact I am positive they didn't even believe what I was saying). After a year and a half of this illness, I decided to switch back because I knew how good the doctors here were. Dr Amick spent hours with me going over everything that had occurred and spent many hours on his own researching possibilities. After a few tests and just 2 or 3 months he diagnosed me and solved the problem! Dr Amick is a fantastic doctor. He cares and also helps educate you on what's going on, never trying to talk over your head. The office is clean, everyone in the office is super friendly and they never rush you so that you actually get excellent care. It's such a great feeling when you have a doctor like this!

I moved my mother up to Delaware from SC 2.5 years ago and took over looking after her health care…read more She is 86 now. I wanted a concierge service so I could deal with issues quickly as my mother was having mental decline due to vascular dementia. Dr. Maged and the staff have been wonderful over these last 2.5 years. Often my mother would complain of something and - if it was not an urgent issue - I'd leave an email with the MDVIP service. Dr. Maged would follow up with a phone call within 24 hours and either (a) talk things thru with me or (b) schedule an immediate visit for the next day. I have called the office with an urgent need first thing in the morning and the office always found a way to fit us in that day. My mother's mental decline has made for some difficulty with her as a patient - but Dr. Maged and the staff - always took time to listen to her and reassure her. They have been a wonderful support for me in caring for my mother and I would not change a thing. Dr. Maged is retiring and he took careful time and planning to introduce my mom to his replacement Dr. Crowe. We look forward to the same support, service and understanding as a patient at Internal Medicine Associates.