I like to come here for my clothing alterations and have for years. My theory is that this shop has lived for years via word of mouth recommendations, which is great, but I'm a bit frustrated that they don't have any kind of digital presence to keep patrons updated, especially when things are changing consistently during the pandemic. Found out today that they are *closed Sunday-Tuesday*, but only after I drove over and was standing outside their door. Would recommend that they at least put a sign up on their door with their adjusted days/hours of being open, especially since I'm sure they want folks' business. That being said, the owner of the shop is the sweetest little lady and does very good quality work. She has advised me several times on what makes most sense with altering clothing and I'm always happy with the end result. It's a little pricey, but worth it if you really love the clothing piece and want to make it last a long time/look like it was made for you. They often have a cute little dog in the shop. For those wondering, I was told they're open Wednesday-Saturday from 10 am to 3 pm. read more

Their service was just fine, however beware these guys still require you to wear masks ‍

I have been looking for an alteration place with attentiveness detail. This shop is excellent. I had a formal dress that needed to be taken in along a back zipper. The finished dress was perfectly done to my fit. I would highly recommend this shop to anyone looking for great service at a reasonable price. I was impressed. read more

I bought the perfect dress for graduation except it was way to big (and I already got the smallest size). It was a pretty inexpensive dress and I was willing to get it altered. It needed taken in as well as additional padding on the front. She had me put it on and then she put pins in it where it needed altered and added the padding. Then I changed and she wrote up a card with my name, phone number, and price. I was in and out in no time! Since I've never had alternations done before on a dress I didn't know what to expect price wise. She told me it would be $67 and she asked if I wanted it done. I thought it was a little pricey at first but after doing some research it's a pretty competitive price. As for the location it's a very small and cozy shop with two dressing rooms and one pedestal and mirror in the center. I think the couple lives above the shop because their two dogs were behind the counter. I could see all the articles of clothing hung in the back room-- make sure you come well before you need something finished because she has a lot of work ahead of her! When I went to pick it up I rang the bell and a man found my dress and rang me up. I thought it was weird that I didn't try it on before paying but I tried it on when I got home and it's absolutely perfect. I can't even tell some places where she took it in. A couple things to note: they do NOT accept credit cards and you must be willing to wait a considerable amount of time before picking up your clothing item(s). I said I would like to have the dress in exactly two weeks and she agreed that it could easily be done in that time frame because it is a short dress. Yet she wrote on her card the last possible date I wanted it with no extra information. Also I never got a call when it was finished so I picked it up on the day that she wrote on the card. I feel like this place could receive plenty of bad reviews just because people weren't able to get their items in soon enough. So overall this place has terrible customer service but amazing results. I would have other clothing fixed here. read more

Excellent quality work. If you want fast, go somewhere else, if you want quality, this is the place. This shop does incredible work, I have had them do work on vintage/historically significant pieces, and the results were amazing. I have also had them shorten a pair of pants and had excellent results too. This is family owned business, with 2 employees, so you need to be smart and plan ahead! There's a reason they have been in business so long, they do great work! read more

Very timely alterations - good customer service, they let me try on the pants I wanted altered and show them where I wanted it taken out at. They accomplished what I asked for read more

I had to get a jacket tailored 4 days before a wedding. No problem. They did it, looked great. I will def be coming back.

Very skilled seamstress who has now fixed a sweater that had a tear, and the strap on a horse blanket, and now recover a simple small cushion with a very nice fit!!! And she and her son are very pleasant to work with. I love having a small, locally owned business as a "go to" for such important services in our household. Julie read more

I brought in a long pleated silk skirt that I needed hemmed and back to me in three days. They completed the work before I needed it back and did an excellent job! read more

I went to this store after work. They are supposed to close at 5pm and I called them, and they assured me they didn't close till 5. It is kind of hard to find it, so I spent about 10 minutes driving around, but found it with 5 minutes to spare! The person working was closing up shop and locked the door. I pleaded with him, told him I called and I still had 5 minutes left till closing and he let me in. I tried on my jeans and asked for the original bottoms be sewn back on. "No problem", but it will take about a week because of all the prom dresses they had. Okay, fine. I pick up my jeans, the original bottoms were hanging on the hanger... And they had shortened my jeans without using them, without calling me and asking. And their excuse was... They used the original thread. No they didn't!!! They used the same color!!! Seriously??? If you can't do what I had asked then don't do anything. If you don't have time to do what I need then say no. But don't say you will do something and then not do it. read more

Prjudice Place! My first experience of this place was a little uncomfortable I was asked to pay for my wedding dress up front after I had witness several people come in with out having to pay up front. So I kindly told them that I would pay half if they felt that I wasn't going to come back for my wedding dress. One of my friends also called this place and asked if they could alter her bridesmaid dress and they told her they could. So she went to get her dress altered only to be told that they needed two weeks. I will never ever do business with this place. Are you ladies even legal citzens of the united states! read more

Solid alteration shop in downtown Zionsville. I accidentally bought a pair of chinos that were sized wrong and I didn't notice the problem until after wearing them. I took them here and had them hemmed for $12. Overall, I'm happy with the way they turned out. read more

I would give 0 stars if l could! I brought a dress to them on Monday and I asked if I could pick it up Thursday. The lady there complained and said that she was too busy to get it done by then so I told that was fine I'd just go somewhere else but she told me no she'd get it done. So Thursday comes around, I call in the morning to see if it was done and if I can come get it earlier in the day. The man working there tells me it won't be done until Saturday and I told him I couldn't wait until Saturday because I'm going out of the state that's why I asked to pick it up Thursday. He told me the lady never said that, that she said Saturday even though I have the ticket saying Thursday. I told him the exact conversation the lady and I had. He told me it would not be ready today and they were not going to do it, then hung up on me. I called back saying he hung up on me, he told me no he didn't that I hung up on him and called me a liar. I told him not to touch my dress and I would come pick it up. I found someone who will do it in the small time frame I need because these people screwed me over. I would never recommend them to anyone EVER! read more

I am in a wedding coming up and needed to get my bridesmaid's dress hemmed. I am on a time crunch and called last Friday before they closed and asked how long it would take to hem the dress. The man who answered the phone said a week, I did not have time to come by Saturday and they're closed Sunday. I asked him if I came by Monday if it would still be a week. I was told yes. Monday I go by and this woman that is working there is very rude. She tells me she doesn't have any time to fit in the dress and I asked if she had any time during the week. I told her I needed the dress back no later than 2 weeks because she said she didn't have time. She told me she didn't have time and I should have dropped it off before, which I would have had I been able to. She told me to go somewhere else because that wasn't going to be possible for her. I was upset because it was a waste of my time going out there when I talked to the guy Friday and he told me a week. Very frustrating. Won't be going back, or recommending. read more

had a very poor experience with this shop, i'm not usually someone who writes complaints about stores but i couldn't let it go unsaid. as soon as i bought my prom dress i brought it into first street alterations, i tried on my dress, i needed some simple alterations, hemming, reattaching a clasp and taking in the sides a small bit. i brought it in the first week of march, but was told i wasn't able to pick up my dress till april 20th, which is incredibly absurd to begin with but i was so excited about my dress and prom i just agreed to wait. april 24 i come in to pick up my dress (because of a busy schedule) and i'm told my dress still isn't ready!? incredibly absurd at this point there's nothing i can do but wait so i come in again april 26 and the hemming in the front is way shorter than i was told it would be, (even the white crinoline underneath is exposed on my black satin dress) so at this point i'm so done with the entire experience i just agree to pay for the dress and leave, then to my surprise i'm told it will be $125 dollars which is ABSURD absolutely insane for some simple alterations (a friend of mine had almost identical things done at lucy tailor in carmel and it cost $50) , i tell them i will absolutely not pay that much for a job that was not done the way i was told it would be and was 6 days late and the most i will pay is $100. if it wasn't bad enough they had the indecency to tell me i was wrong and the dress wasn't late which it obviously was as described on the claim check they wrote for me when i dropped it off. at this point neither of us we're getting anywhere so i removed myself from the situation and will be returning to pick up my dress tomorrow. needless to say i will be taking my business elsewhere in the future. very disappointed. read more