Such a great team of trainers here. Their efforts teamed with 50+ hours of practice allowed her to pass her license test at 100% The entire team each had a slightly different approach to working with my daughter, and that helped round out her training. We would proudly recommend First Time Driver to somebody needing to prep for their license test read more

Everyone there is extremely nice, to the staff to the drivers. My son had a wonderful experience with the drivers and even when going through the class. Just an amazing place with amazing people. This place needs more recognition. read more

First Time Driver - One of the vehicles that they use for the student to drive in they're always clean and nice vehicles for the kids to learn in - Driving Schools Near Me - Yucaipa, California

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My 17 y/o son passed his behind the wheel test today. I appreciate all the help, encouragement and support that the instructors provided. They're very professional and knowledgeable. read more

Terrible service hidden fees Karen has no customer service skills whatsoever was rude and spoke over me I wouldn't recommend this business not because of the business but because of the service read more

Would not use again. I thought the quality of the instructors was not consistent. Scheduling appointments was also an issue.

Don't get sucked into this place. They have you pay upfront but the classes are so far apart from each other, takes almost a year to complete. read more

Such a helpful team! We encountered some issues with DMV, First Time Driver team was able to help us provide what we needed, on the spot, and we were able to take the test. Excellent service, caring team, and efficient. Thank you! read more

I do NOT recommend to give this company any more service. I got recommended to first time driver by a friend and the first thing I realized was everything takes so long. With other schools the process is so quick and easy but here It took more than 4 months just for the written part of the learning. When it comes to the driving "behind the wheel lessons", you need at least 4-5 sessions to be able to take your driving test and they schedule them so far apart in time that you are almost 18 by the time you finish the classes so theres no point. Everything is so slow there that we could have waited until she was 18 to just take the test. They are extremely rude when it comes to availability. My daughter was simply trying to get this done so she could have her license with all of her friends and now she is a senior in high school with no license because of this extremely slow process. I wish I would have known before but now we're stuck STILL not finished. read more

I would have given five stars except that one driving instructor was not great. However, the rest were excellent and super helpful!

My son and daughter both went for their driving lessons at First Time Driver and both had a wonderful experience! My daughter just passed her behind the wheel test today on her first try! My son did also a few years ago. They taught and prepared them so well and helped put them both at ease to help them learn in a safe and comfortable atmosphere. Thank you especially to Roger for your humor and excellent driving tips! read more

Great drive school. Good instructors and easy ti work with. Our daughter passed her test the first time thanks to great instruction.

First time driver is awesome my son passed his driving test on his first try. The staff is really helpful and so nice. I recommend you go to them. read more

Best driving school around, best instructors and staff! I highly recommend this school! Bonus is that's it's close to the high school!

The owner spoke to me as if I was not a paying customer, does nothing to accommodate teens schedules, misses sending appointment reminders and overbooks themselves so when you do miss your next appt is pushed out for months. I had 2 children attend and I had issues both times. THE OWNER TAKES EVERYTHING PERSONAL AND NOW CANCELED MY SONS DRIVING SCHOOL HALF WAY THROUGH BECAUSE THEY CANT GET THEIR BUSINESS IN ORDER AND AFTER HANGING UP ON ME. She is now messing with my child's livelihood and I would not recommend any business that would do such an awful thing. Unsure why she felt the need to blame me because they suck. And that's also just my opinion, so let's throw fits like children and mess with ppls kids. RIDICULOUS, GROW UP! I would never talk to and treat my customers the way she did. I am a single full time working mother and paid over $400 to have the owner cancel on me AND REFUND ME $159 HOW DO YOU SLEEP AT NIGHT SCREWING PEOPLE OVER!!!! read more

My daughter was a student last year and has struggled to pass her permit test. I paid for the whole package the classroom and the behind the wheel. I found out today that the behind the wheel time has an expirations date. I will have to pay and additional fee of $150.00 for them to honor the behind the wheel time that I have already paid for. I see now why this is a cash business. The owner was very rude, lacks compassion and I'm going to guess her granddaughter is the girl who sits at the desk, because she was just as rude. They do not honor what they agree to do, they do not care about your kids, but they do want to make sure you can pay. Will not be returning- I will pay more to go somewhere else. Too much fine print, with no results. They also denied a refund for the behind the wheel and kept that money. read more

First time driver is awesome! I did all my drive times there, every time I showed up everyone had a smile and was very warm and welcoming! Shout out to Brenda!! She's the best!! She always made me smile! read more

Thank you to all the staff They were so helpful and made getting my license so easy. I recommend coming here. Thanks again first time driver. read more

Staff was so nice and helpful. My son passed on his drive test with no problems, the instructors are very patient and knowledgeable. I highly recommend first time driver. read more

Staff was very informative and helpful. They will walk me through the whole process which is a relief for me.

This driving school helped my daughter get her license!!! Not only did she get her license , she earned a "Perfect score". The instructors, especially Lori, are professional, knowledgeable, and encouraging. Lori helped my daughter to focus on what is needed to be a great driver and what she needed to practice for the test! She provided her with the skills and the confidence to pass. They are amazing and what every teen needs to gain that confidence in themselves. read more

Thank you!!! My son not only passed his drive test but did it with NO errors and even had the DMV instructor run over to my wife and I to let us know he was one of her top testers!! Very thankful for first time driver for giving him the knowledge and confidence and the reassurance to us as his parents that he will be safe due to what he gained through first time driver! read more

First Time Driver - Passed with NO errors - Driving Schools Near Me - Yucaipa, California

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3 out of the 4 instructors were friendly helpful and gave good feedback. There's one lady that needs to work on her personal interaction skills. Smile or talk a little maybe? read more

Brenda the scheduler is exceptionally rude, speaks down to parents, and is not helpful in accommodating parents scheduling needs. I sufficient driving instructors means students can't complete the course in a timely manner. At least two of the instructors do not appear qualified to be in teaching roles. Save your student driver time and money by attending driving school elsewhere. read more

Brenda is the best teacher a new driver can have. She is kind, patient and puts her foot down when needed. She goes above what is expected from a drive teacher. I got the two hour drive lesson with her and by the end of it I was much more confident in my ability as a driver. I 100% recommend using First Time Driver and specifically with Brenda read more

Don't waste your time w any other driving school. Jackie helped my son pass his driving test on the first go!

Great service from the beginning. Making appointments has been easy and accommodating from the beginning. I didn't really understand the process, so we did the certificate online not knowing that we could do everything here, I will do it all with them next time. Once my son got his permit he needed a lesson with a licensed instructor before he was supposed to drive with anyone else. They got him in right away. Subsequent appointments went great. The reason for my 5 star review though is because they have gone above and beyond for my son. I mistakenly missed his last driving lesson scheduled just days before his DMV behind the wheel test. He needs this in order to get his license. I felt terrible, my poor kid may have to wait until September!! Mom fail. First time driver (especially Jacki) have gone out of their way to reschedule his last lesson so that he can still test on the 16th. I would recommend them to anyone! Professional and excellent service through and through! For my next child we will do it all through First Time Driver read more

I've had two drives with instructors and they were both great experiences. Brenda was very helpful my first time. Richard was very nice and he helped me out a lot. Richard helped me overcome my driving anxiety. Overall a great experience so far. read more

First Time Driver made it so easy for my kiddo to complete the in-class course with ease. My son has enjoyed his behind-the-wheel training with their experienced drivers. They are on-time and knowledgable. They have given me peace of mind knowing my teen has been educated properly. read more

My son took the online course and we paid $8 extra for all the practice tests and he still failed his permit test. I'm not sure if they give the right info for the test. Also, you can't review the final text and study it again after you've submitted it. These are some things they need to fix for their online program. Their driving practice program is good and convenient. I'll probably use it in the future for my second kid. read more

My daughter went through First Time Driver for her behind-the-wheel training and it went very well! She had Jackie Hanson who is super upbeat, experienced, and very kind. She knows exactly what needs to be covered and worked on to be a safe and confident driver, and to be well prepared for the driving test. She personalizes each session to also drill in on the areas that our daughter needed extra help on. She made our daughter feel comfortable at the first driving session and we requested her for all 4 sessions. Lisa, who scheduled our sessions, was also very helpful and she's super organized. She works hard at getting everyone in without losing time. We highly recommend First Time Driver to family and friends! Thank you Jackie and Lisa!! -Sandy Y. read more

I was warned by co workers not to go here. But I did anyway and regret it. It's s long story but to be short not worth the time or trouble. All the negative reviews are true and then some ! read more

My son went to first-time driver. The people are nice location is convenient and there is not a long waiting list to sign up for classes.

Love this place! it provides a good instructor, information on the test that are in the future, and a good environment. Clean bathrooms and very nice staff! Mr. Doyle was the teacher and I believe he is the best out of all of them. I believe this class is better than the online courses because it provides a friendly staff and more useful information. Also, this place is good for me because I procrastinate on the online courses. read more

well they were pretty good until i failed! i failed because of something that wasn't taught! Ive driven almost everyday to school and back and through to different states. it came as a shock to me that i failed, until i found out that it was something i was never taught how to do. I appreciate what they did teach me, but i am a little sad that i wasn't taught something that was an automatic fail on the drive test! read more

Had a miscommunication with the staff. Spoke with The owner who was very helpful and quickly resolved the issue. I appreciate her being able to solve the problem. Now my son is able to get his license on time read more

I'll refrain from calling my kid a dumbass but....if the shoe fits wear it! My kid failed her written test twice so before setting her up for failure a 3rd time I did my research on driving schools. First time seemed to be the most popular on our moms group and I see why. They answer their phone or call you back when you leave a VM, kind of a big deal these days. They are very detailed with their information and honestly if you miss a step it has more to do with you than them because they pretty much tell you STEP BY STEP what to do at each stepping stone. Most importantly my kid has gone from not caring about driving to pointing out all the things I am doing wrong. From her prospective teacher is super engaging and makes sure that you leave understanding all the information that is given to you. She went from missing 16 questions on the first day to 3 on the last day. She is fully prepared to take on this driving world as safely as possible all thanks to FTD. If you have been hesitant about who to use check them out, you will not be disappointed! read more

Outstanding customer service!! Brenda, the owner went above and beyond the call of duty. God Bless Lisa too for her kindness, patience, and helpfulness. She always had a pleasant attitude. Special thanks too to the driving instructors--Bob, Jackie, and Richard. You did such a great job with teaching my grand-daughter how to become a good driver. Definitely highly recommend this business. They care!! read more

My daughter used the online course. Therefore I cannot comment on the one-on-one experience. But, the policy states if you do not utilize the behind the wheel instructions a full refund is granted. Well, I have been calling for 2 months for a refund, I have walked in requesting the refund, and to date not ONE phone call to provide a status has been given. I have heard several excuses from "the person that signs the checks is not in" to "that person is instructing class and cannot sign" to "once we receive the check we will call you". A courtesy call seems impossible by these people and myself as a manager, this is UNPROFESSIONAL! I have been patiently waiting for my refund check of $240.00 that I paid in November let alone a PHONE CALL the past two months since requesting the refund! Seek services else where because unforeseen circumstances clearly does not apply to this business nor do they stand by their policy. My next step is filing a complaint with the BBB. read more

John Doyle must be a good teacher my daughter passed her permit test today on the first try wow am impressed I have to say the teacher is awesome ....my other daughter three years ago passed after 4 times with online classes so I see a big difference in online and in class. My daughter Madison really took it all in and learned a lot from John class looking forward to the exciting part the driving.... I will definitely recommend this school and is looking forward to my other kids attending thank you !!! read more

FTD was referred to us by a respected mom. Since our first child was going to need lessons, I didn't know where to turn, what the DMV rules were, and, certainly what to expect. FTD staff were friendly from the start, returning my first call and answering all questions throughout the 6-month period. My child was taught well, the drivers who took her out were helpful and patient and we learned lots of tidbits (for instance, suggestions on making appointments with the less-crowded Banning DMV vs. Redlands DMV). They seem to understand teens well and relate to them. They also charge a fair price. My next child is about ready to start driving and I wouldn't go anywhere else. I highly recommend! read more