1. First U.S. Community CU

    1. First U.S. Community CU

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    Grass Valley, CA

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    First U.S. Community CU

    3.2 (15 reviews)
    Open 9:00 am - 2:00 pm
    Updated 3 months ago

    Services - First U.S. Community CU

    Personal banking

    Auto loan

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    10 years ago

    I have been banking at First Us since 2008. I have had nothing but positive things to talk about. 5 stars!

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    Review Highlights - First U.S. Community CU

    I'm using the mobile app and bill pay functions.

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    First U.S. Community CU

    First U.S. Community CU

    3.2
    (14 reviews)

    I have had nothing but good experiences with this credit union office. I have a business checking &…read moresavings that I run as a nonprofit, and a personal checking and savings for everything else. This was my first credit union experience and it's all been good. I use computers but am not computer-savvy, and have needed a lot of help and used a lot of their time, and they have always been patient and helpful. I'm an aging Boomer, and the questions and requests with which I come to them deserve looks of exasperation, but there haven't been any; just patient helpfulness. It's also amazing how many services are free, compared to the two banks where I also have accounts. I'm planning to dump Wells Fargo because First US is so much better.

    Don't waste your time with these clowns! Here's the story:…read more I needed a business account for my new California LLC. I went online and chatted with a representative before heading to the branch, as I wanted to be sure I had all the paperwork I needed to complete everything. You might have thought he would have mentioned you have to have an appointment to open an account. He did't, you do, so I wasted a half hour mountain drive from my home to go there for nothing, then another half hour mountain drive home on a Friday. The woman at the Auburn branch took my paperwork, said it would not be for nothing as everything would be set up for my new Monday appointment and she would let me know in advance if anything else was needed. I go back on Monday, (another hour long round trip mountain drive) only to be informed that because I do not have a physical office, they will not open a business account. I find this hard to believe, there are no end to number of businesses that do not need nor have physical offices, but two women insisted this is the case. Also neither of them had ever heard of such a "strange thing" as a registered agent, something every corporation is required to have. They almost acted like I was trying to pull some sort of scam. So I have a physical address filed with the state with my registered agent, I have a business PO Box mailing address, and I have a local physical personal residence address, but nope, not good enough, you MUST have an office. Honestly, if they are this incompetent and uninformed, maybe this was a blessing in disguise. You try to do the right thing and support smaller businesses, but sometimes it just does not pay. Meet me half way guys! HUGE waste of time and displays of incompetence.

    Car Zone

    Car Zone

    1.3
    (9 reviews)

    Buyer beware!! If I could give this place 0 stars I would in a heartbeat…read more We bought a 02 Dodge Dakota from here in January 2015 for way over KBB value even though the ac & heater don't work, the headliner was saggy, it was full of cigarette burns which were ok but the biggest of all issues is it had been in an undisclosed accident and was repaired extremely shoddy. The fuel tank was kinked and clicked constantly whenever you pump gas & quite a few of the repairs made it unsafe to drive. One day home from work the gas peddle had stuck because a piece of duct tape from said "shoddy repair" got stuck in the carburetor. We don't even feel safe selling this car so we have discounted it extremely and marked it a "mechanics special". We are now out a few thousand and just recently bought another used vehicle from a dealership with a good reputation. If your still thinking this place is a good deal, think of it this way. We pretty much lost $5,500 in 11 months. Please save your money & go somewhere else!!!!!!

    LEMON CARS!!!!!!!!!!! Do NOT buy!!!! Bought a 2010 Chevy…read moreMalibu drove for one week IN TOWN and the fuel pump went out and coolant reservoir. Took it back to get fixed the owner TONY said over $400 to fix. He said i did it!! Then he starts saying how he had gotten screwed by a dealership he had to pay 1000s of dollars to fix something they tried saying was his fault which wasn't, insinuating "shit happens" he's an unprofessional asshole and doesn't care about anything but himself!! Not just that...the electrical was all messed up, every time the seats got moved/adjusted all the lights in the car glitched. I will be reporting this BS dealership and let everyone I know he sells lemons!!

    First U.S. Community CU - banks - Updated July 2026

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