The staff here is amazing! They put in their best efforts to ensure every resident has what they…read moreneed.

Since moving my mother into The Oaks, I have personally witnessed seven separate occasions where…read moreher prescribed medications were left in her apartment and not administered--an alarming violation of proper medication management protocols. I brought this issue to Pamela's attention each time, yet nothing changed. As a result, my mother repeatedly missed critical doses of medication due to the negligence of the staff. Even more concerning, there have been two separate incidents where her emergency pendant went missing, only to be found hidden in areas of her apartment she physically could not access on her own. Instead of taking accountability, The Oaks blamed us for the missing pendants--when in fact, it's evident that an employee removed and concealed them. This is a direct threat to her safety and raises serious questions about staff conduct and integrity. In mid-February, my mother suffered a serious fall in her apartment. I was never notified by staff--it wasn't until the next morning, when I spoke to her on the phone, that I learned of the incident. Despite the injury requiring 16 stitches and later becoming infected, no one encouraged her to seek immediate medical attention, nor was I called. I was told afterward that the wound care team would "follow the case," which was completely insufficient for such a significant injury. The Oaks scheduled a doctor's appointment for my mother. The driver, Bill, dropped her off at the address written on her paperwork--only it was the wrong location and in the wrong city. I happened to show up to her appointment and saw her sitting alone in a building lobby with no way to contact anyone. When I spoke with Pamela, she claimed she had no way of knowing the doctor's office had moved. However, I confirmed directly with the office that they relocated over three months ago, and The Oaks had just scheduled the appointment the day prior. My mother was left alone, at the wrong address, due to a completely avoidable and careless oversight. These are not minor slip-ups--they are repeated failures to meet even the most basic standards of care, safety, and communication. Due to these ongoing issues, we are moved my mother out of The Oaks.

I've been doing a lot of research around the area trying to get information and find help with home…read morecare assistance taking care of my grandmother who is 89. I spoke with Mr. Krikshtanas myself and so happy I did because he was by far the most informative person out of all the other places I called and the only place that made me feel like I would even trust leaving my grandmother alone with them. The whole team here are all very nice and actually care for people which was my issue with other places and I finally feel like I don't have to constantly worry about who I'm leaving her with to take care of her. They all have been so helpful with my grandmother and I actually feel good about my decision going with Comfort and Care. They have all been a huge blessing

after years of illness and frustration I finally stumbled upon comfort and care. they have been…read moreabsolutely fantastic. the owner Steve has been very helpful in getting me a quality care person whom I can trust in my home. the company is very effective in matching you to a care giver who can fulfill all of your needs. I highly recommend them.

Cheryl, Scott and the rest of the gang are really good at making empty promises of supplies and…read morethen apologizing when there are none. How do these people make one home visit after another with one bandage... or, if business is good, TWO bandages? I have dealt with hospice before with some family members and patients in a couple different states. None of these were as horrid as the staff at Suncoast Hospice. So prepare yourself... whatever supplies you are given, save the packaging! You will need these to buy more supplies out of your own pocket. Don't believe their empty words that it is normal for USPS, or whatever carrier they wish to blame, to take a week to send you anything.

The Suncoast representative gave us such a reassuring picture of all the help they would provide…read morefor my mother and the family as my mother was in the final weeks of her life. Very little of what they said was accurate. We had to call repeatedly and practically beg for return calls even though we explained our mother was in pain. The admin people don't communicate well with the care people. There were times we felt abandoned by them. And toward the end, the care was minimal at best. DO NOT USE THEM.

my husband was at accentcare hospice. The staff were professional, showed compassion and dignity…read moreto him. I would strongly recommend for one who has to use the services of hospice.

What can I say about Accentcare Hospice in Pinellas County FL?? They put profits over patients all…read morethe time.... yet they hide it well behind their rainbows & sunshine hospice philosophy and mission statement. They regularly fabricate medical record documentation to gain as many new patients as they can so they can make their numbers quota... while teetering dangerously close to medical fraud. Management is incompetent, unprofessional, & condescending. They are also fake, back-stabbing, and wont hesitate to throw their staff under the bus. They also play favorites. Unless you're an a##-kissing 'yes maam' proficient in sucking up... you likely wont have a chance in hell of being treated fairly here. The phrase "equal opportunities employer" is a joke at Pinellas Accentcare. Overall staff moral is always low... but not surprising with everyone being overworked, short-staffed, and under-paid. Payrates are about $3-5/hr lower than the other local hospice agencies in the area. Corporate is well aware of this wide gap and makes no attempts to stay salary-competitive. Nor do they care that they lose good employees all the time for this reason. There is always high rates of staff quitting... but you would expect that when managers take their employees for granted, dont appreciate them, dont pay them what they deserve, and treat them disrespectfully. But the best is upper management's shameful turning of a blind eye to employee bullying & abuse under their noses, and their blatent refusal to put a stop to hostile workplace environments. And dont expect any help or resolutions from HR in these situations... they are lazy & absolutely useless. They will even find a way to have you written up if you speak out or file complaints. I've never worked for a company that was such a shameful disgrace as Accentcare Pinellas. Do yourself a favor and pass on this company... you deserve MUCH better.

If you are looking into Assisted Living for yourself or a family member, I highly recommend…read moreEmeritus at Clearwater! They have an outstanding team of caring professionals who truly care about their residents. The community is very active, the food is great an they have very large apartments!

By late December or January, she had another UTI. I saw the signs. Even though she was treated, I…read morefelt in my gut it was still lingering. I asked her fresh out of nursing school and inexperienced nurse, Courtney, to retest her. Multiple times. She refused, dismissing it and saying "the doctor said no." Meanwhile, my Mom's PEG tube kept clogging, and they chalked it up to her "decline" instead of questioning their own care plan, which included meds that weren't even safe for PEG use. It wasn't until a Glucerna shipment got damaged during transit that they told us to rush her to the ER to avoid a sugar crash that we got answers. The hospital confirmed what I'd suspected all along: she still had a UTI. That worsening infection plus wrong meds had been contributing to the constant PEG clogs, and her overall decline. Even after that, AccentCare had the nerve to discharge her from hospice while she was still in the hospital. That's not compassionate care. That's medical mismanagement and hospice negligence. Absolutely disgraceful. Families deserve better than this. Trusting them cost my Mom time, comfort, and dignity.

ACCENT HOSPICE LARGO st Pete locations…read more I want to start out by saying DO NOT hire this company. T they hey have not adhered to state guidelines written to be a hospice In Florida!! I had to literally send the law to them to get a simple blood pressure monitor which falls under medical equipment. They have filed a FALSE POLICE Report because I have called their CEO of the company and they are now going to be under review and terminated. They have canceled all my scripts that they were paid for to perform as one of their duties as a hospice here on Florida. They promised to help with paying rent etc , have tried everything to manipulate me mon the phone by a supervisor that she actually had the nerve to say you joined hospice for a $1000 for rent ? Is that really a question anyone would ask someone with 6 months or less to live ?? Honestly made me drive to meet them at a restaurant while I tell them I'm going blind and oh no you have to get there . They have told me that the round a clock service? Call back during regular hours ,, . I have to say that the amount of abuse they feel they have the power with clients of them is frightening. I'm only 52 years old and a Marine. They have tried everything to cyoa themselves with their answers. I can tell you that if you go with this company. They hide who you can talk to about them all the way up to the company that owns them . I can tell you I have spoken to the ceo who is appalled at there indiscretions and hopefully they do decide to pay the rent money they did promise to help after hiring them not before which was brought to my attention after by a social worker for them . Misinformed completely by the way after getting the supervisor piper and I'm not sure of the other name . I want you to know they are the worst in my opinion so far as to abiding to the code and standards for hospice. They will have a few employees going to jail for filing a False report with the police which cost me a place to stay because of the embarrassment for the residents of hotel. They will have a lot to answer to as I have recorded all conversations. The police ought to love how the report they gave actually didn't happen the way they said it did and they get the handcuffs on and get bail. Which I will appear at their arraignment to make sure they don't get bail as to now I'm afraid to give any hospice my home address or where I might be staying seeing as they have cost me 2 residency's due to not keeping to their word on help with the rent , and sending police officers to a hotel I was vacationing at and got me to have to leave the hotel due to the embarrassment of the hotel for police to be there . And what else can I tell you . The doc thinks that if a med you tell them doesn't work and it's in the records what does , he says we will just double it up till it does. If you are dying die at the rate you should. They have shown me that by their logic , give you more of what doesn't work to keep you pain free and comfortable is just money to them and pain for you. I hope you seriously avoid this company. I'm posting them on the Black list at every VA hospital. And I'm going to make it public knowledge on 8 on your side . I think it will be a hot topic to show how our tax dollars are being abused along with those dying young or old !!!! Do not use this company!!!!!

This review comes from my deep appreciation for the care my mother received during her nine years…read moreat this facility. The staff--from Abby to Grace and the entire team in every cottage--deserve recognition for their attentiveness, compassion, and support toward both residents and family members. The cottages are consistently clean and well maintained. Meals are nutritious, balanced, and served on time every day. Even when I was away for the summer, I felt confident knowing my mother was in good hands. The staff communicate regularly about residents' health and behavior, sharing both positive updates and any concerns promptly. My only suggestion for improvement would be to ensure better management of personal clothing items, as they were occasionally misplaced or taken by other residents. I recommend the facility to family members looking for a place for their parents or family Louise T

STAY AWAY!!!! Pacifica Belleair is infested with Scabies and lice.!!!!!! The caregivers have zero…read moretraining to care for dementia patients, are abusive an negligent. The State has closed two cottages due to the infestation and poor conditions (full of roaches). The director, Dawn Grady, is a horrible human being who only cares about filling the place and residents are dying due to neglect. I regret sending my mother to Pacifica Bellair for the 8 months that she resided there, ending up with a huge hematoma that bled for two weeks. One of the residents, a little old lady that lived in the same cottage than my mother, was sent to the hospital with maggots in her legs and private parts. She died in the hospital. This place SHOULD BE CLOSED and Dawn Grady should not be working with our fragile loved ones.

excellent caregivers. quick response. very caring caregivers. customer since 11/2022. Met several…read moredifferent caregivers. prompt.

From the owner: Home Helpers of Westchase empowers individuals to maintain their independence and thrive in the…read morecomfort of their own homes in Odessa, North Tampa, Largo, and the surrounding communities. We provide compassionate and comprehensive home care solutions tailored to your unique needs. Our in-home care program offers peace of mind with around-the-clock emergency support, ensuring safety and well-being. We are dedicated to supporting your nutrition and overall wellness, allowing you to live a fulfilling life at home.

I went to go pick up my husband and he was dea! Don't leave your loved ones in this place and the…read morenurse from the hospital told me that this is where my husband wanted to go which was a complete lie.

The team was very professional. Very nice. Very organized and responsive. I could not have asked…read morefor anything else during a tough time with my mom who passed away peacefully at home at 100 yrs old. The Gulfsie Team was awesome and provided every piece of equipment, every medication, every supply and the best level of overall medical and nursing care. Their " one stop" approach allowed me to have one point of contact for all my mom's needs. Outstanding effort all around 24/7!!!

If I could give this place a -10 stars, I would. Do not send ANY loved one here unless you want…read morethem dead. These "nurses" DO NOT care about their patients. The facility is dirty, unorganized, and a hazard to all patients in there. My grandfather sat in the same pair of clothes for five days despite having changes of clothes brought with him. He has bed sores from not being moved. They did not provide him with any of his medication. When calling to check on him, the front desk would transfer the call to the nurses line who would then hangup on us and not return calls. It took threatening to call local authorities to conduct a wellness check that their phone magically started working. This place needs to be shut down entirely. I strongly suggest moving your loved ones out of there IMMEDIATELY!

this wannabe prison claims to be a nursing home/rehab and it fails on both counts. medications are…read moregiven randomly or not all. an exterior door is an exit to the outside of building and is key locked from inside preventing escape from fire which is illegal worldwide. air conditioning has not worked in two weeks promoting disease, mold, damage to the building including clothes and bedding. i have more including assualts on clients, so lets hear from others.