1. FirstService Residential Vero Beach

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    Vero Beach, FL

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    FirstService Residential Vero Beach

    5.0 (1 review)
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    Services - FirstService Residential Vero Beach

    Property management

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    1 month ago

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    Terri V.

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    Elliott Merrill Community Management - Balcony with rail missing! Dangerous!

    Elliott Merrill Community Management

    (11 reviews)

    Great company with great people. Elliott Merrill takes pride in their properties and is proactive…read morein up keeping them. Highly recommend.

    The account manager, Julie, that handles Ocean Harbour South, is great. Responsive, and gets the…read morejob done. She is pleasant, firm, and professional. Apparently, I am learning, it ends with her. A Gene Ross also handles OHS. I encountered him at our non-functioning gate. I asked him the problem, as it is broken more than it is functional. He was rude, and tried to feed me a line of BS that the gate has nothing to do with security. "Security is a person, this is a gate to control traffic. A traffic control gate." Well, no kidding, Capt. Obvious. But it also provides security by not allowing non-residents to enter without being cleared by residents. A few months ago, when the gate was also not working, EM sent out an email about specific codes assigned to each unit, and for owners not to give them out under any circumstance. That went out the window fast, with the gate up most of the time, I have watched people come in who decidedly do not live there. I suspect one tries it and sends it out on social media. Free beach, free pool, bathrooms, and more. EM is also not following Florida COA law in posting the minutes of meetings within 30 days, as required in Florida Statute 718.111, thereby putting the Association out of compliance. There are other issues as well, as restricting common element use to all either punitively or without a Board vote. And if there were a Board vote in the last meeting...we wouldn't know, because minutes have not been posted. May to July... I do not recommend EM, and Mr. Ross is a poor representative of the firm. As an owner, I am underwhelmed with his service enough to knock them down to a One Star rating. LOOK ELSEWHERE!

    A & M Oceanside Services

    A & M Oceanside Services

    (3 reviews)

    I can say this is a wonderful and professional service. I know when I come down to Florida my beach…read morehouse is immaculately cleaned, the temperature is perfect, there is no dust, the hurricane shutters are opened, and the place looks brand new. If I need to ask for a favor when I have visitors and I am away, I know my guests are in excellent hands, their keys will be hand delivered, and the place will be cleaned before they arrive and after they leave. Meg is very professional, does great work, is honest, and always does what she said she would do. There is never a time where I felt like I was not getting my money worth. The concierge services they offer are amazing too. For example, during hurricane season when I am away I pay Meg to keep an eye on my place and make sure there are no problems. If my central air has problems Meg will wait for the service people to fix the central air unit. I had a water pipe burst in my master bathroom. If Meg did not look in all the rooms I would have had a huge mold issue. I cannot attend to all the little issues that may arise from my house or when I am traveling. Having peace of mind knowing everything is being attended to is a huge relief for us. If you have a second home in Florida and are away from your house or condo I would highly recommend this service. Having a reliable set of eyes looking after your house/condo while you are away will give you the peace of mind you deserve.

    I use A&M Oceanside Services to manage property in Vero Beach. Meg is one of the most well…read moreorganized, thoughtful and thoroughly professional people in this business that I know. She manages and cleans our rental property and her service and professionalism are absolutely top notch. Meg's many responsibilities include checking people in and out of rental property with which they are not familiar, making them feel at home, giving them tips on the local area, addressing their specific requests related to the house, and finally making sure the property is in perfect shape for the next renter. On all counts she gets 5 stars. She's diplomatic, friendly, helpful, and, most of all the house is in absolutely perfect shape all the time. She is proactive, cost conscious, and timely. She is quite simply the best at what she does and I couldn't be more pleased with the great results she and her team produce. I strongly recommend A&M Oceanside Services to anyone in need of cleaning and property management assistance.

    Beacon Management and Consulting

    Beacon Management and Consulting

    (1 review)

    I am writing to formally document ongoing health, safety, and maintenance concerns that have…read moreremained unresolved despite numerous emails, photographs, videos, and follow-up requests. This has been the most unresponsive property management experience we have encountered. Over the past several months, I have sent at least thirteen emails regarding maintenance requests and questions. Most of these emails went unanswered. When I raised concerns about the lack of response, I was told my emails may were in a spam folder". However, this explanation does not account for the repeated lack of communication and failure to respond within the stated 48-hour response timeframe and my emails several of them still remain unanswered after they were supposedly in the spam perhaps they are still going to "spam" In addition to the communication issues, there are serious maintenance and sanitation concerns throughout our building. The hallways and stairwells have not been cleaned for over three months. During this time, debris, insect infestations, rodent droppings, and other animal waste have accumulated in our hallway and stairs. My children and I are forced to walk through these conditions every day just to access our home. We are also experiencing ongoing nuisance wildlife issues. Raccoons regularly gather near our front door, parking area, and dumpsters. Rats have also been at our front door and around the property. My children are afraid to walk outside because of the possibility of being scratched or bitten. These animals may carry diseases such as rabies and leptospirosis, making this a legitimate health and safety concern. I have repeatedly provided photographic and video evidence of these conditions to management, the HOA, and the HOA president. Despite these reports, the problems continue without meaningful action. We have security cameras and can verify that no hallway cleaning has occurred since Ernie left which has been around six months that he left. We can also provide documentation showing the ongoing conditions and lack of maintenance. Additionally, I have written documentation showing that the manager advised me that she would be inspecting the hallways on Friday. She never arrived to inspect on Friday like she said she would in email. I was also informed by the manager that pest control treatment would be performed on Monday, but that did not occur either and nobody came to spray the halls and stairs on Monday as promised in email. At this point, I feel that my concerns are only being acknowledged because I posted a public review. The issues themselves remain unresolved. For that reason, I will not remove my review until the problems that have been repeatedly reported are properly addressed. I have maintained detailed records of all emails, photographs, videos, unanswered requests, and missed appointments. I am requesting immediate action regarding: Thorough cleaning and sanitation of my hallways and stairwells. Removal of rodent droppings and other animal waste from my hallways and stairs. Professional pest control treatment for the insect infestation in the halls and stairs. Immediate action to address the ongoing raccoon and rodent activity. A written update regarding when these issues will be resolved. Improved communication and response to resident concerns. My family should not have to continue living in conditions that present health and safety risks. I am requesting prompt action and a written response regarding the steps being taken to correct these issues. Thank you for your immediate attention to this matter.

    From the owner: We offer services in the fields of Property Management, HOA Management, Condo Management, and…read moreProject Management.

    FirstService Residential Vero Beach - propertymgmt - Updated July 2026

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