This morning started with the words no dad wants to hear:…read more"Dad... it's an emergency." I didn't ask questions. I jumped in the car like I had a gunshot victim in the back seat. Turns out Skylar (my daughter's dog) had rolled head-to-toe in something that should require a hazmat team. STOP ONE: Pet Supermarket 930 Highway 81 E, McDonough, GA 30252 I ran inside begging for help. They turned me down, and their wash station was down due to weather. Not much you can do about that. STOP TWO: Pet Supermarket 1541 Highway 20 W Ste 120 McDonough, GA 30253 Same emergency. Same smell. Totally different experience. This location was calm, professional, and actually cared. Alexa deserves special recognition -- she was kind, patient, and genuinely tried to help us even in full Code Brown Emergency conditions. No judgment, no attitude, just great customer service. That's why this location gets 5 stars. Employees like Alexa are the reason people stay loyal to a store. Highly recommend this location -- and especially Alexa -- preferably on a day when Skylar is not a walking crime scene

Third trip here in an effort to begin being an aquarium family. This time it was to return a broken…read morethermometer and to ask about a foreign creature that has appeared in our tank. Amaya was very helpful. When we were given a piece of filter, it had snails embedded on it. Now we have these snails multiplying in our tank. . OUCH!!

Great store- Specializing in saltwater…read more Incredible, healthy livestock in very well kept tanks. Very knowledgable and helpful staff. Coral selection is good, with some items you don't see every day. Prices are on the high side, but you get what you pay for.

Beautiful store. Immaculate! Gorgeous fish. Wide variety. Extremely helpful staff. Worth the drive.read more

Joel is a wealth of knowledge after being an aquarium specialist for 30 years. He helped me out…read morewith my goldfish and tank. His son David has been working with him for years and is beginning to take over the business. He is also so knowledgeable!

I have to say, anyone who has anything negative to say about Joel, The Atlanta Fish Guy, really…read moredoes not have a clue! Joel has serviced our 180-gallon fish tank for probably 10-15 years. You really don't know what you've got with Joel until you find yourself without him for six months! Our tank had a lot of rock in it because it was originally a salt water tank, which Joel converted to fresh water years ago. Due to having problems with his shoulder and all the heavy rock in our tank, Joel had to stop being our maintenance guy. It was a very sad day for us when he couldn't maintain our tank anymore, but even sadder when after finding a new, supposedly professional fish guy (with good reviews!), he managed to kill every single fish in our tank! There were no mechanical, lighting or fish feeder issues, but a few days after a recent cleaning, our 25 or so fish started acting funny; all on top of the water in the corners. A few days later, every fish was dead. I immediately contacted Joel, with the hope that he could help us again or at least tell me who to call. He was here the next day! With his shoulder feeling better now, he and his son were able to drain every drop of water out and empty and clean all the gravel and rock. The tank is back in action and more beautiful than ever with Peacock cichlids and more plants than rock so it's manageable for him now. It's magnificent and Joel did the job in no time at all! So, here's praying for Joel to have good shoulders for many, many years to come because I NEVER want to be without him again! And after contacting the former guy with a more than nice text message about our ordeal and to tell him we're going back to Joel, his only response was: "OK." Joel is the absolute best and very reasonably priced for his expertise in the field! I feel very fortunate that we live within his service area. I'm sorry if you don't, but don't blame that on Joel for goodness sake!! We love you, Joel! And THANK YOU!!!

Chad and his crew were very professional, neat , and very knowledgeable about the work that they…read moredo. I have no problem highly recommending them.

From the owner: We specialize in Koi Pond Building, Waterfalls, Pondless Waterfalls, cleaning, repair, maintenance…read moreand Koi Fish, call or text for more information! 678-780-1073

Visited this Petsmart location while on my lunch break to look for some joint and hip chews for my…read moredog to avoid making an additional stop at night. Unfortunately they didn't have in stock the biscuits that other petsmart locations have. On the positive, they did have an alternative that I knew my dog liked, and they weren't very busy, which got me in and out in under 5 minutes. Staff were very friendly, and apologized when they couldn't find the brand I wanted. Would've loved to have taken away the product I wanted, but I got an alternative in rapid fashion. I'm sure i'll be back.

Made two appointments. The first one I was told that I would have to reschedule because appointment…read morewas assigned to the wrong service that I requested. Waste of my time. Made an appointment for the following day. Now today, I am being told that I have to wait 20 minutes for my 2pm appointment because the person scheduled to handle my dog is busy with an express appointment, but it 2 o'clock!! I will never go back to this place to many kids that don't understand promptness and time management. Petsmart....people have things to do and many of us dont like wasted time...get it together please!