Had an excellent grooming experience the first time I went there. So much so that I am going backread more

Never have the from gold dog food I get. Ready to go back to bone ap a treat at this point…read more Getting old. Plus service here isn't very good anyway.

I had a very hostile and threatening experience at aqualand 8/22/25, as I was browsing I was…read moreapproached and asked if I needed any help, I said I was looking for a tank lid that wasn't mesh. the employee said they're only for fish tanks and said; "what stupid website have you been reading." my response was he doesn't know my enclosure or setup and should ask me more questions so he has more information to better help me. he stated; "it doesn't matter your setup, I know the snake." | turned around and began to walk to the front of the store and was followed closely by him as loudly continued to say; "I know the snake, I know the snake, I know the snake." he then attempted to point me in the directions of the top I had been looking for and I told him "I will not purchase here." aqualand pets plus neglects animals and puts them in unsate and unsanitary situations. there were two ball pythons to a tank as well as several bearded dragons in one tank. one ball python was extremely underweight and dehydrated. rabbits had no hay, which leads to G.l. stasis. there is a 5 star review of someone who purchased their ball python and the photos they posted the snakes were on aspen bedding and was extremely underweight and dehydrated. please do your research before supporting a business who clearly does not have the animals in their cares best interests or do not care about consumers.

the fact that the snake section is a locked wall with little tubs told me all i ever needed to…read moreknow. i only come here to get rats and mice for my snakes and i have literally watched their rats ripping each other apart. another time i seen the hamsters fighting and tapped on the glass one time to try to get them to stop and an employee walked up and acted like i shattered the glass. dont understand why every employee is so rude there let alone cant take care of their fucking animals.

We have been trusting the information that has been shared with us regarding our animals care for…read moreyears. They are always helpful with making suggestions to keep our hyper sensitive dog clear of ingredients that don't work with her allergies.

woman sold me Fromm dogfood that I've now read to be bad for dogs with high incidents of Dialated…read moreCardiomyopathy. I'll dump this expensive food rather than risk killing my dog and i'll NEVER support this small business again. FOR SHAME.

UPDATED REVIEW: We…read moreare updating our original review because, after sharing our concerns, the Director of Veterinary Medicine, Dr. Cates, personally reached out to us and completely changed our experience with the ARL. Our original experience after adopting our 11-week-old kitten, Lola, was heartbreaking and extremely frustrating. When we adopted her, we were not informed that she had been spayed the day before, and we received little to no communication about her surgery, recovery, activity restrictions, incision care, warning signs, or follow-up care. Just two days after bringing her home, she developed a noticeable limp and an extremely high fever, which resulted in multiple veterinary visits and significant concern for her health. We were especially frustrated by our initial experience when we brought Lola back to the ARL for follow-up care. At the time, we struggled to get updates about her condition and felt like we were left in the dark about what was happening with our kitten. However, we want to recognize that Dr. Cates took our concerns seriously and stepped in to make sure Lola received the care she needed. She personally reached out to us, kept us updated over multiple days, called us with updates, answered our questions, and made sure Lola received appropriate veterinary care. Most importantly, Dr. Cates provided the care and attention that ultimately helped get Lola healthy again. We do still wish this level of care and communication had been provided from the beginning, particularly on Friday when Lola was first brought back to the ARL for follow-up. We wish we hadn't needed to leave a negative review in order for our concerns to be heard and for this level of communication to happen. That being said, we appreciate Dr. Cates reaching out, listening to our concerns, and following through with Lola's care. We are very thankful to say that Lola is doing much better. We hope the ARL can take what happened as an opportunity to improve communication with adopters. Complications can happen, and we understand that. What matters is making sure adopters are informed, supported, and included in their pet's care.

I made a review a month ago about a separate problem, now another problem has been brought up. She…read morepotentially has some internal parasites. This is just ridiculous. Absolutely awful they should've cleared her fully before she was able to be adopted out.

Clean and relaxing place to get your dog clean! Shampoo, ear wipes, towels, etc are all supplied…read more And their dryers are top notch! Our Bernese mountain dog can take FOREVER to dry but their dryer got the job done quick.

Very clean. Good communication with owner. Comfortable bed. I was able to bring my dog, which was…read moreimportant to me.

5/5/26 3:30 p.m…read more Walk-in My husband and my daughter went in to get some goldfish for her new little tank that we got for her. The service from the staff was great, and they were all very friendly. They do have quite a decent selection of fish as well as other supplies and animals. The store is kept clean and organized. All of the animals look like they're in great condition and like they are very well cared for. The prices aren't too steep either. Overall, this is a nice location, and we will definitely be shopping here more often.

I love this store. It may seem little by comparison but they have a great selection. The location…read moreis good and they always offer friendly service - I especially appreciate that they take heavy bags to my car!

I've only been once so far and am kicking myself for not going sooner. The staff is so friendly,…read moreknowledgeable, and they do a lot of rescue events to help find furever homes. This is actually how I ended up there, and I left with some goodies and a resolve to adopt another puppy from Hope Animal Rescue. I HIGHLY recommend for anyone in Ankeny with cats, dogs to get your stuff here! Also, they have a DIY bathing station. Sweet!

Great experience taking our dog for grooming. Breezy the groomer is awesome. She is very personable…read moreand takes great care of our dog.