Had an excellent grooming experience the first time I went there. So much so that I am going back read more

Pet Supplies Plus Des Moines - Our "FINN" - Pet Stores Near Me - Des Moines, Iowa

Never have the from gold dog food I get. Ready to go back to bone ap a treat at this point. Getting old. Plus service here isn't very good anyway. read more

Oh I love this place. I used to go more often because I lived closer. But the staff is very pleasant. And the options are good. And the wash area is unbeatable. And they have coupons and sales. Good luck. read more

Pet Supplies Plus Des Moines - Nyla - Pet Stores Near Me - Des Moines, Iowa

Three times in three months I have attempted to use my Dirty Dog Discount card to bathe my dogs. Pre purchased for hot water, shampoo, towels, and no mess at home. Each time, there were no towels. "Sorry. Our dryer isn't very good. We'll have towels for you by the time you finish the bath." They didn't. Only one of the air dryers worked and it's not an option for my dog. Too loud. Not a problem if there are towels. Not spending money here anymore. Used to be top notch. Now it is frustrating and not worth it. Worse, none of the staff seem interested in fixing this. Back to Chewy for food and baths at home, I guess. very disappointing. Fleur location in Des Moines. read more

Employees always available to help with needs. I like that they have self serve baths available. Wanting to check out their grooming. Fast, easy check out. read more

Favorite pet supply store. Staff is always available and helpful. We come in weekly for crickets and they always have a great supply and I feel they last longer then other stores. We have not used the dog wash but will soon. They always have our dog food and treats available. Staff is always friendly and great with our pets. Highly recommend this pet supply store. read more

Pet Supplies"Fleur location" does an excellent job of executing and making deliveries right to your door

I stopped in again as this is the only place in town I can buy catit brand cat food. I am VERY pleased to see that the owner actually listened to my concerns and has upgraded the ferret enclosure! I was so happy over this I signed up for the membership card. I will definitely be returning to this specific location. Bravo guys, my heart is warmed read more

Always a good experience visiting this place. New faces everytime, prolly turnover is high but still employees are friendly & knowledgeable. This place has everything fur parents are looking for read more

It's so easy to order online . And pick up is just as easy. They have a nice variety of cat food and treats.

So today I was in the neighborhood running errands. One of my errands was pet supplies and I saw this store so decided to stop in so I didn't have to run across town. The store was clean and well organized. The staff was all super friendly and I overheard them helping other customers. They all seemed to be very knowledgeable and helpful. The cashier asked if I needed help out. Apparently it is their policy to help customers out with their purchased items. I didn't take her up on it but I loved that! She was also very sweet with my son and let him scan the big items. He thought that was awesome! This store is much closer to home then my usual place and I will definitely be returning and supporting a local business! read more

Gotta love this place. Big selection of dog food. My pup is spoiled. So is my daughters bearded dragon. I recommend this place to everyone.

Excellent customer service, good sales and great incentives when you're part of the rewards program.

The staff is always friendly and helpful. We've gone in there looking for dog, cat, and fish supplies and everyone is so knowledgeable. I recently was looking for a grain-free cat food. They recommended the Redford brand. My cats love it. My dog was barely eating the brand I bought from another pet store. So I bought him some Redford. Now he barely waits for it to hit the bowl. Thank you Pet Supplies Plus on Fleur! read more

We moved away from PSP last fall but still travel across town to give them our business. They always go the extra mile for us!

I love this store! We purchased 5 pet baths for $25 and the pet washing stations are awesome. We get to wash & dry our puppy without the mess at home and all the supplies we need are there. All of the employees here are SO helpful. It's always clean as well and there are a variety of fresh dog treats to choose from. read more

I love this store. I used to go to a different company but the prices and coupons I get from here are so much better. They have everything I need for my pets. due to the pandemic I shop for my mom here too. They also help carry the purchase to the car. read more

So we tried the pet supply store and found prices were considerably higher than other stores such as Walmart, Menards and sam's club but we found a lot of choices so we found a bag we thought we'd try see if our dog likes it or not . Upon going up to register there quite a line and no cashier . After several minutes passed by myself and another patron started looking down isles for a employee. None to be found anywhere . I finally told my son take the dog food back we will go elsewhere. As he came back up there appeared out of side room a young cashier to check us all out . Seemed friendly to enough but why wasn't there someone there for all to check out ? I'd heard prices were better than Walmart, Menards and others and I found that to be incorrect on fact much higher at this store and with that kind of service I will not go back , though I will say and give them credit for the pet wash area it is nice and I saw one guy using it . But if I'm paying a higher price I except better service read more

Went here for everything I needed for my new kitten. I was very overwhelmed when I first walked in and had done my research on what I needed but still felt clueless once I saw everything. We were quickly greeted and approached by Braydn who was of amazing help! He walked me through every isle and gave honest recommendations while keeping my budget in mind. Definitely one of my best retail experiences :) read more

The staff at this store is amazing. I recently moved to the southside and found this store and am so happy it is here for my pet supplies. I generally have not liked pet supplies stores (unhelpful staff, not clean, etc.) but Pet Supplies Plus is the complete opposite. Clean and really helpful staff. read more

Wow! We found our new go to pet store! We just purchased two fancy bearded dragons babies from here today. After looking at several stores over several days and online, we found what we were looking for here. The beardies have the most vibrant color that we were looking for and were calmer when handled. The store is careful about animal health and welfare. Cody and Jess were knowledgeable about each pet they had and their personalities. We made several visits to this store. Each time they spent ample time with us and professionally answered our questions and guided us on supplies. Unfortunately, they were sold out of the large reptile terrarium sets that we wanted to purchase(2). They hoped they would be on the shipment truck the next day, but the company was out of stock. The manager, Jess, did everything in her power to get us some combination of the materials we would need at a reasonable price so we could get our 2 new arrivals home. We ended up purchasing them somewhere else but still got our beardies here and we couldn't be happier. We were happy to find they had super clean bathing facilities for our 6 rescued dogs of various sizes and ages as well. Prices seemed reasonable to good! But even if something would cost me a little more here, this is where I would prefer to get it because of the store cleanliness and the friendly, knowledgeable and the effort of the staff. Thanks to Cody who started our journey with us and made us want to go back to the store. For the cashier/sales associate who always greeted us with a smile when we came in and remembered what we were looking for. And the manager, Jess, who never seemed to tire of us and worked so diligently on helping us make some Christmas wishes come true. read more