It is my strong opinion this place is MONEY HUNGRY and care nothing about the patient. I was told I…read morehave gun disease and needed a deep cleaning and 7 fillings just to strengthen teeth. I had just been to my old dentist 6 months prior for a cleaning. So I went back to my old dentist an hour drive away, and was told, absolutely in no way was this necessary for me and did not recommend either for me and he considered himself a conservative dentist. Sadly, I had even told Ideal Dental I would consider their proposal if they would for now just clean my teeth for that day and they refused me. Well, I now refuse them! I will gladly drive an hour to the dentist I've seen the last 15 years every 6 months.

Not a good experience. I would not recommend Ideal Dental for orthodontics as they cannot get on…read morethe same page as a team and was very unprofessional

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

After registering on line and then having to re-register upon arriving (they could not find me in…read moretheir system), I became a bit frustrated!!!! They made me wait for forty-five minutes after my scheduled time frame and I decided just to leave! After doing my research, I found Dr. Hittson in Rockwall with excellent credentials!! Try her, she is well established with a Sterling record!!

I was finally called back by a supervisor only for her to cover for and make excuses for her…read moreincompetent employee who obviously was so busy in conversation with a coworker to had me in their system. She claimed I was going to be called next and that my doctor was just finishing up with her patient. I call bs on that because in fact last year when I was there for a simple annual cleaning I was never attended to by a doctor and it was an assistant that did my full cleaning. So any of the assistants could have called me at any time. Instead they called the 5 others including a man whose appointment was one hour after mine. Nice to know the supervisor is so loyal to her employees at the expense of their patients time and expense.

Highly recommend having Dr Ainley be your dentist! He is honest, has great quality dental care, and…read moregreat staff. I trust him with my family :)

Smileworks attempted a classic bait and switch on me today. Yesterday, I went in to see if my…read moreinsurance covered a traditional cleaning and the receptionist took my card and then ran it through a desktop device and stated it was covered "100%. I said great and made an appointment for a cleaning the next day. I came in at the appointed time and filled out the normal information. They did not ask for a credit card which confirmed to me that the insurance coverage was confirmed again by them. The dental hygenist did an admirable and professional job. As I was leaving the receptionist declared that there would be an $80 charge. I said, no I was told my cleaning was covered by insurance as I was told yesterday. The receptionist seemed uncomfortable and too quickly said let me get the office manager. I retold my story and the office manager said well this was a different cleaning. I replied I sat in the chair for 45 minutes and no one came in to say, oh, by the way, you need a more extensive cleaning and that will be $80 in addition to the "insurance". Do you agree to this upcharge? That simply did not happen. They concluded this guy is elderly so we will intimidate him. I was never given the option to decline, ask what was different between cleaning A, B, or other, etc. it was a classic bait and switch. I am not so easily kowtowed and defrauded. I stated I will not pay for something I did not agree to or was even advised of the possibility of an additional charge. The office manager said she would send my account to collection. Fine, this is a malicious, false, and, at a minimum a contested matter. If a collection agency is not properly advised that the account was immediately contested under the Fair Credit Reporting Act, we enter new grounds for a court to consider. BBB, State Dental licensing complaint, the number of contact points are numerous when you try to defraud and intimidate the elderly.

This dental office is a Rockwall GEM! It also doesn't hurt that it's close to my other favorite…read moreplace to go, a certain store with an orange logo and lots of tools! After I expressed my frustration with finding a dentist who will do a great job, but not over-treat, Dr. Williamson was recommended to me by two friends who are both retired dentists, one of whom served the presidential fleet including the pilots and crews of Air Force One in the 89th airlift wing during the Johnson and Bush administrations. My first visit went great. I told my wife the the staff were welcoming and some attend a church like our own. The office has invested heavily in technology, and exudes a warm and friendly atmosphere. Kelly did a fantastic job doing my x-rays, pictures and initial health history. I have set up our entire family with their office. They are out-of-network, so my insurance will not pay as much for many procedures, but for the most common preventative care, it still covers 80 to 100% of the cost. In the end, I think our costs are going to be about the same, without the shenanigans of the insurance company's approval. I'm not the cheapest in my own industry, preferring to provide greater value, and my impression is that Dr. Williamson's office is the same.

While the care was good they neglected to inform me that they were out of network with our…read moreinsurance. They accepted our insurance but we were not covered as well as if we had gone to an in network care provider. They informed me that if would cost more as I was in the chair getting my teeth cleaned as well as my FOUR children were with various hygienists doing the same. We only got routine cleanings, four kids with fluoride, and two sealants in my kids for the low cost of over $1,500.00. Seriously expensive! Then to top it off their estimates were way off base and we ended up owing them almost $800. They also sent me and my daughter home with quotes of us each having four cavities needing to be filled. At the tune of nearly $300 a piece. Needless to say we immediately switched to an in network provider and I am still paying Dr. Williamson's office what I owe them. My daughter and I went and had our cavities filled elsewhere. We each only had two! And his charge was $160 per cavity and that included the extra cost of laughing gas so we could be more relaxed. He even felt bad when I had explained to him what happened with our previous dentist and the amount of money we owed that he took our X-rays for free before filling our cavities. I don't appreciate being price gouged and left in the dark about our insurance not being in network. While the staff is nice, so is the staff at every other office I have ever been to. For reference we also moved from the Vail Valley in Colorado (a very expensive place to live) and I never sent this much on our dental care there. I thought people should know what they are getting into. The cost is so high. If you enjoy throwing money away on dental care that would cost less anywhere else for the same treatments then go ahead: )

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

Always a long wait at this place. Typically 30-45m with an appointment. I don't know if they just…read moremake a habit of overbooking or what. Also I feel that they charge more than usual even with a good dental insurance. My copay here doubled in the last 3 years. I think people come here because it's convenient and they have payment options. But make no mistake, this is a McDental.

My dad is a retired dentist in another town, so we have high expectations for our dental care. This…read morepractice is wonderful personally and clinically. They take such great care of their patients! We're so glad we found them!

Everyone is always so nice and organized here! That goes a…read morelong way! Usually you don't want to go to the dentist but my experiences here no matter what the procedure is done with comfort and ease!

I switch over to Greenhill when my insurance changes coverage, and I really never appriciated how…read moremy last dentist took care of me during my visits. I've given Greenhill 3 chances and each have failed, first visits he wanted to sell me extra stuff, I only went for a cleaning and trust my teeth are one of the cleanest that come through, 2nd visits he overslept and I waited outside with the dental assistances while we waited for him, about an hour, this last visit I actually got seated on time, but after 10min in x-rays I didn't get my cleaning until an hour and a half later, just sitting in the chair with a bib. I just can't even try anymore, never been at a dentist for 2+ hours just to have them clean my teeth for 8 minutes. Go somewhere else, I refuse to continue to come here and pray my coverage let's me go back to my last dentist in Rowlett

Wow! I am so impressed. Like many, I do not love going to the dentist. Dr. Bhatt provided high…read morequality care in a friendly manner. My cleaning went well and Dr. Bhatt and his staff did not push any additional unneeded services. Also, my insurance was accepted and their office works with many insurance plans. Additionally, Dr. Bhatt spent time answering each of my questions and was genuinely so kind!

Staff was very nice and helpful came to the office with a family member that was being seen. I was…read moreinterested in becoming a patient so I asked a few questions I believe I spoke with Julie she is very knowledgeable. she broke down the information in a way that I could understand. most offices don't take the time to break things down and I really appreciate that from her. so if you have questions in regards to certain treatments she is the one to talk to.

They didn't know how to take my insurance and freaked out over my heart rate. Then i got a lecture…read moreabout covid vaccines from the hygienist. Which was insane because I had all my vaccines and she told me to not get them! The actual dentist was awesome but she needs to push weak staff out. Even the Xrays were bad because they didnt know how to position the sensors based on my mouth type. This place need more experienced people and feel its negligent to cut quality to meet bottom line.