Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

Staff was very nice and helpful came to the office with a family member that was being seen. I was…read moreinterested in becoming a patient so I asked a few questions I believe I spoke with Julie she is very knowledgeable. she broke down the information in a way that I could understand. most offices don't take the time to break things down and I really appreciate that from her. so if you have questions in regards to certain treatments she is the one to talk to.

They didn't know how to take my insurance and freaked out over my heart rate. Then i got a lecture…read moreabout covid vaccines from the hygienist. Which was insane because I had all my vaccines and she told me to not get them! The actual dentist was awesome but she needs to push weak staff out. Even the Xrays were bad because they didnt know how to position the sensors based on my mouth type. This place need more experienced people and feel its negligent to cut quality to meet bottom line.

I am very disappointed with my experience at this office. We received inconsistent information from…read moredifferent providers about my husband's treatment. Initially, we were told that both impacted wisdom teeth needed to be removed with bone grafts. Later, another provider said only one tooth would need a bone graft. When we finally met with the oral surgeon, she advised us not to remove the right impacted tooth because it was lying sideways, very close to the nerve, and could cause permanent numbness. We ended up removing only the left tooth. The billing was just as confusing. We were charged for one hour of IV anesthesia (four 15-minute units), but the timeline simply doesn't add up. I left the treatment room at 1:03 PM, and my husband didn't even have an IV yet. At 1:33 PM, a staff member told me the procedure was finished and asked me to bring the car around. My husband walked out at 1:45 PM. When I questioned the one-hour anesthesia charge, I was told it included recovery time. That explanation did not make sense to me, especially when the actual sedation time appeared to be much shorter. Patients deserve clear communication, consistent treatment recommendations, and accurate billing. I have requested a detailed explanation of the charges and hope the office will review and correct them. Until then, I cannot recommend this practice.

Always a long wait at this place. Typically 30-45m with an appointment. I don't know if they just…read moremake a habit of overbooking or what. Also I feel that they charge more than usual even with a good dental insurance. My copay here doubled in the last 3 years. I think people come here because it's convenient and they have payment options. But make no mistake, this is a McDental.

Oh wow I just called to ask if they had any new patient appointments available today which is a…read moreSaturday and understandably they said no. Did not offer other days of availability or anything just said they don't and said ok bye. Who does that? Guess I won't be coming here and don't recommend anyone else even bother.

My son has gone to Comfort Dental for years, so I thought I would give them a try and am very happy…read morethat I did. Everyone was very professional and friendly. Dentist Dan was wonderful and took time to engage with me in conversation. They provided excellent service, as well. I am looking forward to my next visit!

I have been going to this office for years and these ladies are dedicated and fully focused on each…read moreand every patient. I have had the best experience and will stick with them forever. From cleanings, to implants/crowns, they know what they're doing and so kind and supportive while doing so! I had an unexpected complication with an implant and they helped me through the entire process, not only with their job, but with support and encouragement, giving me hope and leaving me fully satisfied when the process was complete. Highly recommend choosing LS smiles as your dentist!! You won't be disappointed!

Dr. Danette has been my dentist for over 20 years. A very skilled dentist (she actually teaches…read moredentistry as well as has her own office). Just had a filling today and it was completely pain free, as well as reasonably priced. Highly recommend her. Located in Rockwall, an easy drive from our home in Garland.

After registering on line and then having to re-register upon arriving (they could not find me in…read moretheir system), I became a bit frustrated!!!! They made me wait for forty-five minutes after my scheduled time frame and I decided just to leave! After doing my research, I found Dr. Hittson in Rockwall with excellent credentials!! Try her, she is well established with a Sterling record!!

I was finally called back by a supervisor only for her to cover for and make excuses for her…read moreincompetent employee who obviously was so busy in conversation with a coworker to had me in their system. She claimed I was going to be called next and that my doctor was just finishing up with her patient. I call bs on that because in fact last year when I was there for a simple annual cleaning I was never attended to by a doctor and it was an assistant that did my full cleaning. So any of the assistants could have called me at any time. Instead they called the 5 others including a man whose appointment was one hour after mine. Nice to know the supervisor is so loyal to her employees at the expense of their patients time and expense.

We had just moved to Rockwall and were looking for a new dentist for the family. After doing some…read moreresearch on Yelp, I decided to give Courtin a try. The office is conveniently located on the I-30 frontage road with access from Ralph Hall so getting there was very easy. Everyone in the office was very friendly and helpful and my wait was less than a minute for my 9:00 am appointment. Since I was a new patient, they did a full mouth X-ray and periodontal exam. After that was complete, Mary (Courtin) introduced herself and discussed what they had discovered and a plan to keep me healthy. Together we looked at my X-rays (both new and previous X-rays obtained from my prior dentist), and discussed treatment options for areas of concern. Mary is very easy to talk to, and made me feel comfortable right away. You can tell that she has a passion for her job which is something that I feel is very important. Before doing any work, Mary's receptionist brought me a breakdown of the work that needed to be done with prices and expected insurance coverage. I've never had any medical professional do this before and was grateful to know what I could expect to be paying upfront before any work was completed. I could do everything right then, or pick the things that fit into my time constraints and budget. I had a full deep cleaning, as well as repair on a old filling, and in spite of being upside down in the chair for a bit, had no discomfort what-so-ever. Now (24 hours later) my mouth feels just fine and I'm relieved that I've found a dentist who is friendly, thorough, and professional. I can recommend Coutin without reservation to anyone looking for a good dentist in the Rockwall area, and am looking forward to a long relationship with Mary and her staff.

Steer clear of this place…read more Billing practices are questionable. Management was insanely rude. My husband and I both had awful experiences here and immediately found an alternate team. My husband had botched implant prep here with his dentist being hired and fired within the same month. When he went back for follow-up and placement with a new dentist they paired him with a provider that's out of network with our insurance (we had no idea that their team all take different insurances and they don't disclose that to you). We've called 3 times to have our claim submitted to insurance and it still hasn't been done. For myself, the cleaning tech was wonderful but then I met the dentist and he started making wild claims and recommendations about the condition of my teeth post-pregnancy. As a nurse practitioner I felt very uncomfortable by his bedside manner and sales behavior. I asked for a copy of my x-rays and the recommendations for a second opinion 4 times between phone and email and never received them. This office doesn't care about your budget, respecting your insurance policy, or adhering to a less is more/conservative approach. If you do decide to be treated here keep a close eye on your paperwork and research everything. In the mean time, I'm still working hard to get my booking deposit back (yes they make you pay $75 just to book a cleaning).

Brigette is the worse dentist my husband and I have ever gone to in thirty years! My husband had a…read morefront tooth crown that didn't even match his other teeth making him look absolutely horrible. The same crowned after complaining.....for a price was replaced and still didn't match.... A few days ago it fell out! She did a root canal yesterday and today he's in so much pain he can't function. We are never going back!!! I've had two crowns that are too big and the color doesn't match my other teeth as well....really I seriously think we were her training Guinea's Pigs.

We were referred here, we gave it awhile. Our whole family moving to another dentist. We've had…read moreprocedures done that we're not sure were quite necessary. One crown that Dr Koetter put on, Ive not had even 2 years but it already needs replaced as it's not a good fit. My daughter was told she needed 6 fillings, at new dentist she needs two...? New dentist is also all about prevention-mouth guard and prescription toothpaste-neither suggested by Dr Koetter even after asking for them. Just feel like procedures and $'s coming in were more of a priority then our overall dental health.

I switch over to Greenhill when my insurance changes coverage, and I really never appriciated how…read moremy last dentist took care of me during my visits. I've given Greenhill 3 chances and each have failed, first visits he wanted to sell me extra stuff, I only went for a cleaning and trust my teeth are one of the cleanest that come through, 2nd visits he overslept and I waited outside with the dental assistances while we waited for him, about an hour, this last visit I actually got seated on time, but after 10min in x-rays I didn't get my cleaning until an hour and a half later, just sitting in the chair with a bib. I just can't even try anymore, never been at a dentist for 2+ hours just to have them clean my teeth for 8 minutes. Go somewhere else, I refuse to continue to come here and pray my coverage let's me go back to my last dentist in Rowlett

Wow! I am so impressed. Like many, I do not love going to the dentist. Dr. Bhatt provided high…read morequality care in a friendly manner. My cleaning went well and Dr. Bhatt and his staff did not push any additional unneeded services. Also, my insurance was accepted and their office works with many insurance plans. Additionally, Dr. Bhatt spent time answering each of my questions and was genuinely so kind!

Fit me in during a dental emergency. No pain at all during process. Highly recommended!read more

Up front, I want you to know, this is a NEGATIVE REVIEW. I…read morewent in to get an opinion on whether I needed a root canal redone. I did not have the CT scan done and talked to the endodontist for around 15 minutes. I was billed for having the CT scan and some other charges along with it. I was told I'd get back the difference and they'd call me. A month later, no call. I was then told a month later, after a call, I'd be getting around $200 back and someone would be calling me. No call. I called back a few weeks later and was told they didn't know about it and someone would call me back. Again, no call. It's now more than 2 months later. I'm not sure they really care, and I'm sure they're just going to keep my money. Why does anyone have to pay the full out of pocket expense up front being told they'd figure out how much they own you back anyway? Even after this review, I won't be surprised if I never hear from them.