My family and I have had great experiences purchasing furniture from Jordan's. We bought a couch…read moreabout a year ago and a mattress more recently. We worked with two different associates (different departments, otherwise we would have definitely worked with the same people again) and both were helpful, but not pushy. The associates did a great job of answering questions, looking up inventory, delivery dates, and product information. They also gave us space and time to try different options, think about our decisions, etc. Both experiences were very positive and we feel like we got good deals with exceptional service. The protection plans and expected lifespan of the products were also some main reasons we ended up purchasing from Jordan's. The only difficulty we had was that there seemed to be several other "shoppers" who were just hanging out or tire-kicking, which meant we had to wait a few minutes before working with a salesperson. This wasn't a big problem, but it is a testament of the atmosphere. If you have no patience for tire-kickers or kids running around, it might not be the best furniture shopping experience for you. We were fine to put up with it, but it's definitely worth noting. For both purchases, we opted for delivery because their prices are good and it was so convenient! Each time, they arrived within the scheduled window, communicated clearly, were efficient yet took the time to explain care instructions, and were respectful of our home. With the purchase of the mattress, they even removed both the old mattress and box spring included in the delivery!

My wife and I visited Jordan's Furniture yesterday to shop for a spare bedroom set and two…read moremattresses with box springs. When we arrived, we were greeted by an employee who initially seemed interested in helping us. As we walked through the bedroom showrooms, we didn't immediately see what we were looking for, and the employee began trailing behind us with noticeably less engagement. Before long, she was on her phone and no longer paying attention. When I turned to ask her a question, she had disappeared entirely. We continued on our own and eventually found a set that might have worked for us, but there was no one available to assist. At that point, we decided to leave and return to one of the other furniture stores in the area. As we were walking out, we saw the same employee enthusiastically greeting another couple, while completely ignoring us. The lack of attention and follow‑through cost Jordan's a very significant sale, and unfortunately the experience was poor enough that we won't be returning. On the other hand, our experience at Furniture Superstore was the complete opposite, attentive, helpful, and professional. We purchased everything we needed there.

What an amazing showroom of furniture and decorating needs! I especially enjoy that it's REAL wood…read moreand the option to stain to your preference. When we went we already knew what we wanted from browsing their online site, but we did a quick spin around to see if here was a better option. When we decided the online entertainment center that we viewed online was what we wanted we did a closer investigation of the item. We soon realized we would want additional holes in the back for wires. When we approached one of the sales rep about our question we were assured that they could make that happen right then and there. While we did another spin around the store the nice man took the center to the back of the store and made perfect 2 inch holes exactly where we wanted them. They even brought the item out and loaded it into my car for a hassle free experience. Too bad they didn't want to follow me up the interstate toy house to bring it up a flight of stairs and rethread all the wires. ;)

Gorgeous store with many unique quality made items. Did some comparison shopping before purchasing…read moreand prices were better than the other stores. Delivery was very fairly priced and extremely fast.

Great selection of deck furniture, especially if you want to have a seat first. Kept us updated…read moreon our order, although it was delayed. Provided substitute cushions so friends could sit.

Purchased patio furniture ( a small round table two chairs , a dual glider and two rockers all…read morepoly wood ) The customer service team in the store was great and the follow up for delivery was timely and the delivery team showed up exactly at the scheduled time . Very happy thus far and would highly recommend Lowery's when you are in need of quality patio furniture and great customer service.