My HVAC unit had a short caused by a frayed wire. Technician Randy Mooney diagnosed the problem and…read morereplaced the circuit board quickly. If I have a problem with the heating unit again, I know who I'll call.

Here is my experience with Southwest plumbing. I called them for a very specific repair (needed a…read morevalve added to my incoming water line). They quoted me a price of over $900, I paid them $80 for the 10 minute service call/estimate. The plumber was very nice and professional, he showed up on time and wore a clean uniform. The lady I spoke to on the phone was nice and explained there would be an $80 charge whether work was done or not. The price for the work seemed to high, so I declined to have them do the work. I called another licensed Master plumber, he came out for no charge and quoted me the exact same work for $275. So, in the end I think Southwest offers great customer service, but their prices are extremely high. I can't say if they do good work, because I didn't use them.

De Moss Plumbing provided outstanding service when I needed it most. Their team was extremely…read moreprofessional and went out of their way to fit me into their schedule to restore water to my home before the holiday. They arrived on time, and Daryl B. and Jason P. were both friendly, thoughtful, and respectful while working in my home. I truly appreciate their dedication and would highly recommend De Moss Plumbing to anyone in need of reliable plumbing services.

Here's a heads-up about Demoss Plumbing--honestly, it felt more like "Dumass" Plumbing in my…read moreexperience. My insurance company sent them to test my plumbing system for leaks, and they reported no issues with the pressure or drain side. At the time, I didn't know much about the test they were supposed to do. They were paid to perform a hydrostatic test, but it turns out they did a flow test instead. For a hydrostatic test, they're supposed to pull a toilet--which they claimed they did in my guest bathroom, even saying they replaced the wax ring. But the original reusable rubber ring I installed years ago was still there, unchanged.Because of their report, my insurance denied my coverage. During their flow test, they also lost their test ball and mentioned they might need to dig up my yard to retrieve it. Fortunately, they got it out from the street cleanout. Since then, I've paid two other plumbers out of pocket, and both said Demoss's test was done incorrectly. One confirmed the toilet was never pulled, as they had to replace the bolts when they did it themselves and found my original rubber ring still in place. Despite this, my insurance won't cover anything because Demoss's report says they pulled the toilet.I contacted Demoss to ask if they'd correct their report, given the evidence they didn't do the proper test. They brushed it off, saying the other plumbers were just trying to discredit them--even though I didn't mention any names. The person I spoke to, James, said they wouldn't amend their statement, regardless of what happened with the toilet. Now I'm stuck with a $35,000 plumbing bill, and despite fighting with my insurance, they won't budge because of Demoss's report. I hope sharing this helps someone avoid the same frustration and months of back-and-forth with their insurance. If your insurance sends Demoss out, I'd strongly suggest getting a second opinion.

Never had a plumber so honest and efficient! Had a blockage in the sewer line in the front yard,…read morehad some rescue rooter come out to snake it, they worked on it for almost an hour and told us we need to spend 1750 to hydro jet the line. Called Steven at team Flo-Right, they came out in couple hours and snaked it through in no time! Didn't try to lie or up-sale more expensive (and not needed) services. His prices are also very honest and reasonable compared to other plumbers in the area. Definitely give them a call before committing to another plumber!

Absolutely incredible company. Got their info from a contractor friend and they do not disappoint…read more Honest pricing and incredible work. These men went above and beyond to fix my current "zombie" AC!! We have cold air again!! Also they do plumbing so I will be calling them soon again to fix some old pipes in my fixer upper. Thanks Steven for all your hard work!! See ya again soon :)

Prince Plumbing is a very reliable plumbing company in the Dripping Springs area. Called Prince…read morePlumbing to fix my broken water line outside. They were quick to respond and very efficient.

Oscar always comes right out when we need him and does an excellent job. Never a problem.read more

I had a busted intake line and called them after two other places couldn't make it out for a week…read more They made it the next morning and had the full thing replaced for only a fraction of the cost of what I was expecting. Super friendly, extremely responsive, and great pricing. If I ever have a plumbing issue, they'll be my first call from now on!

I sadly can not recommend these guys. I purchased a whole…read morehouse water softener system and an under sink RO system. I called these guys on a referral to have them install it for me. I explained what I had and even texted photos. I was assured they could do it. Scheduling was a little hectic, and I had to follow up to be sure I was even scheduled. I looked past this, being it was the holiday season. Once they showed up, they proceeded to install the whole house system, never having discussed any sort of fee. They seemed bothered by the system and that it was supposed to be wall mounted, so I agreed they could just leave it on the ground. When they were done, it looked like a crazy maze on my wall, but I wasn't going to complain about it. They came into my house to start the under sink system only to find my sink had no place for the faucet. So they instructed me to go buy a new sink. When I asked what size and what I needed, I was instructed on how to measure it myself and directed to the plumbing supply company to purchase it myself. They told me they would come back after I got the sink to finish the under sink system. They then handed me a large bill, which I paid. I'm a little surprised that 3 hours was more than$200/hr. I did measure it and got a new sink. When I called to have them schedule to come install my RO system, I was told they'd come. The day they were scheduled was a freeze day, so I assumed they would reschedule, but I got no notice or communication about it. 3 days later, I received a text telling me they hadn't forgotten me. I asked if they could come the following Monday, as I already had to take time off work. They said yes, but nothing more. So I thought it was at the same time. Monday came, and I received a text asking me what time. When I told them the original time, they said they thought it was 30 mins earlier, but they'd make it work. Then, 30 mins after that time, I asked if they were still coming, and I was told they were just on their way and would be 30 minutes. I waited patiently. This time, a different guy came to do the job. He said he'd done lots of RO systems. However, even with the step by step instructions, he took an entire day to install it and still couldn't figure out how to finish it. He asked if he could come back the next day, and I said I couldn't take more time off work. He finally left me to do it. Asking for his payment, of course. I got it up and running just fine with the directions. The next day, however, I came into my kitchen being completely flooded and my cabinet under the sink in my brand new home having water damage. I immediately called them to come back and fix the leak, taking yet another day off work, after paying over $1000 dollars to them. I was told they'd be here in an hour. 2 hours later, I reached out asking if they were still coming? It was another 30 minutes before I got the reply they were now on the way. In the time I was waiting I called the system manufacturer and found out the guy who installed it didn't tighten a valve all the way so it was leaking, which is the cause of the flood and water damage. When I informed them of the water damage and my fixing it myself, the only reply I received was, "K". So, for lack of customer service, lack of communication, lack of professionalism, and overall lack of care, I sadly leave this review. As I spent the same amount getting my system installed as the system cost and missed multiple days of work and now have water damage to my brand new cabinets.

We had Cannon Plumbing replace a tank water heater with a tankless type. My overall experience…read moreworking with them was pretty terrible. The owner Connley talked to me on the phone before the project, took all the information and sent me an estimate for a condensing type tankless water heater. The estimate was higher than others I had received, but a building/restoration contracting company I was working with recommended Cannon, so I took their word for it and went with them. From start to finish, the job took longer than anticipated and communication was poor. I get that tradespeople may get stuck in a job resulting in other jobs getting delayed. But I expect proactive communication to let me know when they are going to be several hours late or no show up at all. I felt like Connley and Cannon Plumbing just took my time for granted and didn't think it was important to keep me informed if they weren't going to show up. And to top it all, I discovered after the job was complete that the tankless heater model they installed was one that was several hundred dollars cheaper than the one they had indicated in the estimate as well as the final invoice at job completion. I brought it to Connley's attention in early January. He promised someone will contact me to make this right. Given my priori experience with them, I wasn't holding my breath. It's now been over 3 months, and still there has been no attempt to get this corrected. I would not recommend Cannon Plumbing to anyone.

I just moved to Bastrop and had issues with the house drains. I put in a work order to my home…read morewarranty company, and they connected me to Cannon. Within a day, the guys were at my house and cleared my drains. Although the service was not covered, I was told a price upfront, and it was very reasonable. Hands down, I now have my go-to plumbing company in Bastrop!!

Tony was SO responsive to all my questions and concerns. He was available right away to help me…read morewith a water emergency. Super nice guy and easy to work with. Always answered my call and returned calls promptly. Ill be working with him again in the future. Thanks Tony!

We live in SW Austin and needed our old gas water heater replaced that was over 20 years old!…read more We went through six plumbing companies for bids and two of them wanted to skip city regulations to save us money but this option is a huge mistake short and long term after doing my research. Home Fires, Co2 poisoning and busted water pipes have caused lost of life and properties over the years. The City of Austin has added these home regulations over the years for the purpose of saving lives and properties. We contacted One Call Plumbing and they came to give us a bid. Mr Tony Martinez did not take short cuts to safety and made a signed bid of over a thousand of dollars less than the highest bidder. The others were slightly over priced but were eliminated because of attitude and not too specific on their bids. One Call Plumbing owner Tony and his son Jonathan were courteous, professional and knowledgeable in their craft. The quality of work and safety precautions were exemplary and their water heater removal and safety installation price were Fantastico! Tony is an Austin Living Plumber Legend.

Anytime plumbing was recommended to us after we had a god awful quote and high pressure experience…read morewith Radiant. Anytime was responsive, had fair pricing, quick, hard working and seemed to have done a great job. We will definitely be using them from here on out for anything plumbing related.

My water heater stopped working. Anytime Plumbing came to…read morethe rescue and provided first rate service. Joe Creel did a great install on a larger water heater for my house. I will recommend Anytime Plumbing to all my friends!