Extremely disappointed with the service. Long story short,…read moreif you have insurance which was purchased through the market, they will adamantly not accept you as a patient. The receptionist made it known that insurance needs to come through a company.

I am not a patient of Mid Florida Eye in Mt. Dora but on two occasions, I took my 5 yr old grandson…read morethere to have his glasses adjusted. Amanda was very helpful, kind and friendly regarding assisting us with this request. We walked in, were greeted with care and kindness and adjusted his glasses (you know that a little boy can be tough on glasses!) very nicely. I have been to an eye place closer to me in Tavares where I get a barage of questions whether " he or I am a patient there, did we buy them there, & you have to make appointment just to have an adjustment! Too much hassle every time I took him. And I was a patient there! I should consider changing to Mid Florida. Diane S.

A factory type approach to eye care. Inefficient operation and all about the $$s not your eye care…read more Don't recommend!!!

Dr. Helman is absolutely the best optometrist ever. She is exceptionally thorough and complete in…read moreher examinations. She listened well to my problem with scattered light in night driving and performed tests that prior doctors omitted or ignored. This revealed that, although the cataracts in my eyes did not reduce my daytime imaging sufficiently to warrant surgery, they produced enough scattering to make driving nearly impossible. Following cataract surgery with intraocular lens implantation, performed by another doctor, both my night and day vision were essentially perfect and driving was again a safe activity. [Note: I had the IOL selected to provide in-focus distance vision, so that reading glasses are still required for close-up work. This is, unless one is satisfied with the additional scattering encountered with multi-focus IOL's, a normal and expected outcome.]

I brought my 98-year-old Mother to see Dr Greg Panzo after months of eye irritation and itchiness--…read moreshe had seen several other eye doctors. Dr Panzo immediately identified & addressed her inflammation, prescribing the correct treatment, & she was back to normal THE NEXT DAY, feeling so well (& appreciative). We drove to see him in Mt Dora from Orlando and have become a regular patient-- he's worth the trip. Everyone in the practice was extremely professional, kind & welcoming; she was not dismissed because of age, but treated like a well-respected patient, like everyone should be. I recommend him 200%.

Office does not have emergency appointments. I have been miserable after cataract surgery and…read morecannot be seen by Dr. Panzo.

Poor service from the beginnining. Do not recommend. Learned…read moreafter the fact (although the office knew ahead of time and did not inform) that they were out of network - did not take our insurance for optical. This is a MEDICAL practice - are not on most dental insurance. After our visit, requested multiple times to speak with billing (calls, replies vis email, etc.) which gone unanswered - 3 months after service rendered, still have not spoken with someone in billing. Paid the bill - credited for paying half. Again, have asked to speak with billing.

The most professional and friendliest service. From the beginning of the visit, the check-in…read moreprocess to seeing the doctor to checking out and going to the optic, every interaction was perfect. My first time seeing a doctor in the area for an eye exam. Dr. Glass was excellent. Can't wait to get my new glasses.

Very organized flow to their eye care exam. Plenty of staffers with pleasant smiles and attention…read moreto detail.

My dad has been going to Lake Eye for several years, happily. This year, they also removed my Dad's…read morecataracts. The surgery went well. My impression was that he was not suppose to be aware during surgery or be able to remember, but he was. Even when we mentioned this between surgeries, it was the same issue for the second one. As I am a complete chicken, this would terrify me. He, however, has no qualms so was fine. He still needs glasses as he didn't get the $1600 per eye laser correction too. We are back to get the glasses prescription. The lady who did the eye exam was super nice. My dad suffers from anxiety and gets nervous. She was extremely patient with him. This location has a large lobby with a TV. There is a gender neutral restroom inside the lobby. There are also women and men restrooms with located next to the elevators off the hall, outside the office. The office also has a small frame selection. The person helping with frame selection was also very nice.

My wife and I went there a few months back. First they were very disorganized the doctor's appt…read morewent off without a hitch oncenwere were taken back. We were the first ones there but they helped like 3 people who came after us first...it was obvious that they knew the others and my wife and I were new. Now for the craziest part. They told my wife that she coukd get free contacts and she took them up on it. The contacts came in and my wife called to see if she could pick up and they told her she had to come in for a fitting first, this was never mentioned during her last visit! Yes a fitting for contacts. My wife said she didn't need a fitting as she has had contacts before. They told her the fittings were mandatory and the cost was $125. So much for the "free" contacts...my wife verified with them again they refused giving her the free contacts without the fitting. Very shady business practices. We won't ever go back there.

Dr.Meeks was amazing very personable and knowledgeable, definitely recommend making an appointment…read morewith her she is amazing !

The service was overall great in the end. They have cheap junky frames. No real quality. It took a…read moresecond set of lenses to get it right. They didn't want to listen to me about something not being right with the first sets. I've never had something like this happen before in 55 years of wearing glasses.