I really don't want to do this; the day of the funeral wasn't bad at all, the initial impression…read moreand experience with them was good, and we got the venue to ourselves, but the death certificate took so long to arrive. I could have called them and ask but with everything else going on I just didn't want to, so that's on me I guess. Gave an extra star because of that. And the fact that it's one of the more affordable places in town.

We, sadly, lost an adult child recently. Jimmy Mercanto of All Faiths gave his heart to get us…read morethrough this awful experience. He handled every detail with professionalism and compassion. We are grateful to Jimmy and the entire staff at All Faiths and will certainly use their services again. Thank you, All Faiths for a job well done.

Months ago I went and asked for my mom,s death certificate and didn't want to give it to me, they…read morewere so unprofessional and treated me and my Aunt with no respect.

I first used Austin Peel and Son for their direct cremation service for my dad's passing in 2003…read moreand the service was great then. Our friend passed away unexpectedly Feb 18, 2021 during the COVID locked down and the services they provided this time was truly extraordinary - especially Victoria. It was a very difficult situation as the next of kin and the family live in Hong Kong. From the first conversation we had with Victoria in Feb.... She provided detail explanation of the whole process, the direct cremation service, interaction with medical examiner office, timeline, expectation, and then the actual cremation event. The most extraordinary service Victoria provided was her willingness to go over and beyond to pack the remain per USPS and international shipping specs. Miraculously the package arrived in Hong Kong the day of the Zoom memorial service! The family and all of us were truly touched. Victoria was there every step of the way and communicated effectively and timely even after office hours due to the time difference in Hong Kong. This week we finally had closure with Victoria receiving and mailing to Hong Kong and I the official death certificate. I will highly recommend Austin Peel and Son and Victoria without any reservation.

My mom had a prepaid plan with Neptune. When she passed this month, working with Neptune, and in…read moreparticular Amber, could not have been easier. Amber explained the process, kept me informed both via phone and e-mail, and answered all my questions. Everything happened exactly as she said it would and in the timeframes outlined. I could not have had a more positive experience, circumstances not withstanding.

I get the sense they are very much like a used car dealer…read more It was the end of the quarter and they were offering a $250 discount. If I sign by the end of the month. That's a fairly small percentage based on the total cost. I also asked for a contract in advance so I could review it. I got that contract two days before the end of the month. They are basically an insurance company and do not own any crematoriums.

Up until a couple of years ago, it's possible this cemetery may not have even been accessible other…read morethan by a dirt road. However, as of this writing there are hundreds of new homes being built in this immediate area. The cemetery lies at the back of the Pioneer Hills subdivision. As a result of all this development, it appears that a large green perimeter fence has been erected recently around this cemetery area to keep people out. It is possible to walk completely around this fence which seems to enclose about a 2 acre site. However, the main entry is padlocked with no trespassing allowed, so you will need to find permission to enter. As I walked the entire perimeter, I noticed there were some headstones towards the back of the property. Sadly, this entire property is completely overgrown with cedar trees and thorny vines making it difficult to see any graves. I was not able to see any church from the fence line, only a few headstones. There is no historical sign posted and for that matter, there's no reference to this fenced off site as to being a graveyard. I think it's pretty certain that this has not been an active cemetery for decades. Unless you can get permission to get inside, it's hardly worth the visit.

The planning went well and so did the funeral. The staff was…read morevery courteous and extremely helpful.

I really like this funeral home, me and my family went there just recently for my uncle who passed…read more The staff was incredible, they dressed up in black and red for the sake of my uncle's favorite colors which was so thoughtful and sweet. The video was well put together too, TV's all over the funeral home were showing my uncle. They definitely showed empathy. definitely went above and beyond for me and my family.

Just don't. Spare yourself the agony in your time of grief. This operation is sloppy at best…read more They will take your money, deliver services eventually, and not return your calls when there's problems (there will be). They've been screwing up the death certificates for months, made two promises to deliver, then disappeared without a trace. There's literally no one to talk to. IF they call you back, they'll blame it on their answering service. I haven't heard from them in weeks. They've basically stole the money and ran.

They are the least expensive option in the area but they take quite a while. It pains me to think…read moreabout my brother deteriorating before they finally went through with his cremation.