When I say wow!!! I mean it. The community is amazing!!…read moreAnna is the real mvp. Going above and beyond her job description. May god bless all that works in the front leasing office. Truly family oriented business. Thank you Anna for helping me recover my life inside of my fabulous apartment.

First things first I want to thank Luisa for communicating so fast and efficient with me this early…read moremorning on my situation. Just moved in and super thankful for being able to rent this beautiful apt. Thank you for taking so diligent care of your tenants, this community is amazing. The new paint job is coming along so well cannot wait for the finished results. I want to wish everyone in the Leasing office a Merry Christmas and my family appreciates y'all for having us at Oak Grove Apts!!

I had an exceptional experience working with Frances Villalon at Sterling Association Services,…read moreInc. Although Frances was not the account specialist assigned to my North Kingwood Forest community, she went above and beyond to help me during a stressful situation. I had emailed an Exterior Improvement Application to the address provided for processing, but due to an issue on Sterling's end, approximately a week's worth of emails were apparently lost or deleted. When I called to follow up, Frances answered the phone and sincerely apologized that there was no record of my submission. Rather than simply directing me to resend everything and start over, Frances took the time to personally review my application. She noticed that, although I had submitted supporting documents, they were not exactly what was required. She patiently and clearly explained what I needed to provide, allowing me to correct the issue right away. Once Frances received the completed documents, she promptly uploaded everything and took steps to help my application receive attention as quickly as possible. Since the approval process can take up to 30 days, I was understandably concerned that resubmitting my application might restart the entire waiting period. Because of Frances's initiative and willingness to help, I am hopeful that the delay will be minimized. Frances was calm, compassionate, professional, and incredibly patient throughout the entire process. She made me feel heard and reassured at a time when I was worried and frustrated. Her care and dedication showed me that Sterling Association Services has employees who genuinely care about the people they serve. Frances is a tremendous asset to the company, and I hope Sterling recognizes her for the outstanding way she represents their organization. Mike W.

This the worst hoa I've ever dealt with. Just got a letter about a simple landscaping border, that…read morewas never finished in the first place.

Robert Barcus (Buying Agent):…read more Hopefully, this will give some insight to some of those individuals who are looking to pursue real estate service from Robert Barcus. I will give him credit about knowing the NW Houston area, but his lack of communication with me (the buyer) was horrible. I kept hearing the same thing, "I will get back with you," yet he took no initiative to "get back with me" unless he was returning my call. Instead, I was calling other individuals directly to ensure items were being handled. His lack of persistence in seeing tasks being completed resulted in extensions and fees when it was time to close. I would not recommend this realtor due to lack of persistence in getting things done.

Holly and her team are fantastic! Holly was very knowledgeable about the Montgomery area and…read morehelped us tremendously in finding the perfect property for me and my wife. She even went to bat for us during negotiations with the seller an won us a great deal! We'll definitely be keeping in touch.

Holly made the whole process easy to understand and handled everything with the upmost…read moreprofessionalism. She helped with the purchase of a home 2016, a sale of a home in 2021 and will be galling with my next home purchase. She is truly a one of a kind!

The worst builder I've ever encountered…read more They do what they want, the cheapest way and with no intent to provide any type of customer of service. I will never recommend this builder to anyone, their lack of attention to the customer is probably the worst in the industry. By far the worst builder ...

Beazer has absolutely no respect for the communities that they build in. They consistently leave a…read moremassive mess on the roads in front of their homes leading to dirty vehicles, dirt tracked into the garage, and flat tires!

Ray caught a $2000 error made by the title company at closing and quickly got it corrected and…read morecredited to us. Highly recommend!

I recently used Aztec Appraisals for my home and couldn't be happier! David and Jazmin were super…read morehelpful and incredibly quick with scheduling an appointment and returning the final report, which was very important for our timeline. The customer service is top notch, easy to work with, and answered all my questions. If you're looking for an experienced and reliable appraiser, they're a must use!

I have had an excellent experience in using the realtor services as well as my house appraisal from…read moreAztec Appraisals, Jazmin n David, and I feel I can highly recommend them.

Mr Joe was absolute blast to deal with in the inspection process of buying a house. He was very…read morethorough and extremely detailed as well as extremely efficient in the inspection he treated the whole process as if he was buying the house for himself. I would recommend his services to anyone looking for his service. The price is very reasonable for the service he provided. Thank you again JP

I needed an inspection on a preowned home which I was convinced there had to be something wrong…read morewith it. He arrived ahead of us and went through all the aspects of the home before walking us through everything he found good and bad. He has a huge amount of experience in the Houston area as an inspector and electrician. He had a bunch of great ways of showing why something was or was not a problem. He immediately sent the report before we left the house. The following week we received an older inspection with some concerns. He walked us through why most of our concerns on the issues of the old inspection originated from the lack of experience in the previous inspector. He is a pleasure to talk to and immediately makes us feel like we trust him. Even without that, he will hold your hand and show you to form your own opinion. I feel luckily to have had his expertise on my side!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

Jerome Washington was absolutely delightful to work with! He jumped on my project and kept at it…read moreuntil we found the perfect property. He was available, responsive, and just super nice to work with. I would recommend him all day long!

This company is amazing. They contacted me immediately after I messaged them and that set the…read morepattern for the rapid service I received all along the way. I appreciated being listened to, and my needs being quickly perceived and matched with likely apartments. Copious information was provided to assist my research. The process of making contacts was facilitated throughout. And I have ended up with the perfect apartment! My experience was awesome.