We were looking for a Memorial Chase HOA ACC form to submit paint colors we are using on the…read moreapplication to the outside of our home. After contacting someone for information through the MCHOA website, and a jumble of responses, Norah McClure chimed in and informed me she would send the forms through email or DM. Norah has been very professional and courteous making sure we would receive the forms requested. Thank You Norah McClure. It has been a pleasure working with You! Thanks again, Carolyn & Byron Spampinato

My experience with Sterling ASI has been extremely frustrating and has raised serious concerns for…read moreme about consistency, responsiveness, transparency, and how homeowner complaints are handled. Sterling ASI has had no problem addressing relatively minor complaints involving my property, including issues such as grass height and garbage can placement. However, when I have repeatedly reported more serious concerns involving possible violations of community rules, ongoing nuisance issues, potential legal concerns, and conduct affecting my use and enjoyment of my property, I have often received dismissive responses or been told the matter is simply not within the Association's authority. What concerns me most is the apparent inconsistency. If management is willing to investigate and enforce relatively minor exterior-property issues, homeowners should reasonably expect more serious complaints involving potential violations, safety concerns, legal issues, or repeated conduct within the community to at least receive a meaningful and documented review under the governing documents. This experience also comes on top of other unresolved concerns I have raised involving billing and submetering issues, community maintenance, enforcement practices, responsiveness, and other matters that have required repeated follow-up and escalation. I have had to spend an extraordinary amount of time documenting concerns, sending correspondence, contacting outside agencies, and pursuing other formal avenues simply to obtain substantive responses. In my experience, homeowners should not have to repeatedly escalate issues just to receive a clear explanation of what the Association will or will not investigate, what provisions of the governing documents were reviewed, and why enforcement is applied in some situations but declined in others. I have maintained extensive documentation of my communications and complaints. Based on my experience, Sterling ASI needs substantially greater consistency, accountability, transparency, and responsiveness in how homeowner concerns are evaluated and addressed.

I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

Totally unprofessional. Pushy, condescending, and quick to shift blame…read more Does the bare minimum, but acts like they're doing you a favor. Zero respect for landlords, zero accountability. Worst experience I've had with a property manager -- and I've seen some bad ones. Avoid if you value your sanity.

I had a fantastic experience with Honeywood Realty. Diane was super responsive, friendly,…read moreknowledgeable and on top of all tasks. Steve provided some critical insight with regard to my home's status and thorough comps data to help us with ideal and realistic price point. I received excellent counsel at each step and the end result was a quick and easy sale that helped me and my family tremendously. Highly recommend if you are in the Cypress area. I can't imagine having better partners to help get it done.

Great Staff, Very friendly and address questions and Concerns very fast. Great communication…read moreGuadalupe is very proffesional and nice. Highly recommend

Our experience with Real Property Management Preferred and the property on Lexington Woods Dr has…read morebeen extremely disappointing. This property costs nearly $2,000 PER MONTH, not including utilities, and we expected a clean, safe, and move-in-ready home. Instead, we traveled approximately 14 hours to Texas and spent thousands of dollars relocating, only to arrive at a property with serious pest, cleanliness, and maintenance issues. Immediately upon arrival, we found dozens of dead German cockroaches throughout the house, along with live ones, despite being told the property had been treated before move-in. We were afraid to unpack our belongings because we do not want our furniture, clothing, boxes, or personal belongings infested. Other issues included: * Dead roaches left throughout the home along with live ones * Overgrown grass and wasp nests around the property * A back door that would not properly latch * A large gap around the garage door * A/C that could not get the home below approximately 76°F * A filthy air filter * Cobwebs, hair, dirt, and dust throughout the home * Personal belongings left behind, including razor blades * Sharpie marks and other wall/paint issues * Dirty bathrooms, showers, soap scum, and leftover soap * A leaking sink faucet * Broken blinds that we were specifically told would be repaired before move-in * Numerous additional cleanliness and maintenance issues For almost $2,000 a month BEFORE utilities, we should not have had to walk into a home in this condition. This was not just a couple of minor move-in issues, the property was not properly cleaned, inspected, or prepared for occupancy. Another major issue was the lack of communication and support. We had been communicating by email with representatives (Jay and Nelly) who, as we later discovered when we physically went into the Houston office, are located outside of the United States and work remotely from other countries. We were not made aware of this beforehand. The people we had been communicating with were not able to directly help us with the situation, and it appeared that important information about the problems we were reporting had not been communicated to the staff at the actual Houston leasing office. We essentially had to show up in person to explain the situation all over again. We had been in Texas for less than 24 hours before having to make other housing arrangements and move our belongings into storage. After spending thousands of dollars and traveling 14 hours to relocate, having to immediately find somewhere else to stay has been incredibly stressful and expensive. If you are considering renting from Real Property Management Preferred, especially the property on Lexington Woods Dr, PLEASE do your research and thoroughly inspect the property before signing or moving in. Paying nearly $2,000/month should come with the expectation of a clean, safe, properly maintained home and effective communication when serious problems arise. Based on our experience, we would NOT recommend this company or this property.

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

If you're considering Costa Viscaya as your future home, run the other way! I've never experienced…read moresuch blatant disregard for prospective tenants. After applying, I received a "Welcome Resident" email, complete with instructions to create a resident portal, pay a deposit, and set up utilities. Naturally, I thought I'd been approved. But when I called to confirm, the manager casually dismissed it as "an oops, no that is automated email sent to everyone". No apology, no clarification, just gaslighting. Worse, they never followed up. I waited an entire week before calling again, only to be told my application was denied, not because of background issues (which I passed), but supposedly due to "income discrepancies." They refused to even verify my income through The Work Number (a standard, Equifax-backed employer verification system used nationwide). Their excuse? "We don't use that." That's an insane policy in 2025. Especially considering these apartments take paper applications only, you can't even apply online! While in the leasing office, twice, residents came in complaining that they'd been waiting MONTHS for basic maintenance to be done. One woman said her leak had turned into mold and still hadn't been fixed. By this time, I'd already submitted an application fee and felt stuck in the process! Oh, and don't be fooled by the photos. Recent reviews all echo the same nightmare: roaches, rats, and infestations everywhere. You'll be paying rent to live in a pest motel. Disgusting! This place is disorganized, deceptive, and clearly falling apart from the inside out. Don't waste your time, your money, or your sanity.

Let me start off by saying DONT EVEN THINK OF MOVING IN HERE !! these apts are TRASH ! I put a…read moremaintenance order weeks ago and they haven't done anything to come out and fixed my light ,but they will be quick to charge for the rent !!! The management is garbage they don't even know how to run an office,they will try to over charge you for rent and say you have "late fees" because they messed up on their behalf !! These apts are full of roaches ,rats and even possums !! The fences are tore up because the possums eat through them .When I go to the front office it's like I'm at the zoo ! So unprofessional and rude ! They get mad because you remind them how long they take to come fix a maintenance order but like I said QUICK TO CHARGE RENT !!! if I could give the 0 stars I would ! They don't care about residents who actually pay rent and aren't on housing!!!

The absolute worst. I promise you can find better…read more This place is INFESTED. And they will delay pest control. Any communication from the office - expect severe delays, misinformation, different timelines etc. Two years here. I promise you can do better elsewhere. Smells like dog poo and pee outside the unit.

They are very deceptive here. I was upfront with them about my rental history and they claimed that…read moreI would be eligible for concessions and agree to a lower security deposit. However, after I applied and paid the $250 admin fee they said they made a mistake and that no exceptions can be made to honor our original agreement and that they would not refund my money. I have kept all my email and record all my phone interactions with this management. If you do decide to live at these apartments, I would suggest you do the same.

If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

If you are looking for a fantastic realtor, look no further, I have the realtor for you Evan…read moreCompean. He was able to sell a home in record time and at a great price. His marketing stratery was top-notch and all his communications were impressive! He answered every call, text, or email very promptly. He made a potentially stressful process smooth and stress-free. We are so grateful for all his hard work. We were so impressed with him, that now we are using him for our rental property. You can not go wrong with Evan Compean Realtor!