Be really careful here. You're out to purchase exercise equipment and their friendly staff will…read moreexplain all the details. However, once you get it home you have seven days to make sure it works right. Afterwards, forget about options to return. Sadly, my elliptical didn't work out of the box and their repairman took two weeks to fix it. Now, I have a device that doesn't feel right to my stride, one whose LED lights aren't observable unless I squat down a few inches while running. The store holds strong to my two options: return it and pay more for a better unit or sell it to your neighbor. Everyone seemed very helpful to recommend, to charge my credit card and even get me home. Now I realize they aren't as helpful after seven days... even when the unit didn't work for the first two weeks. Be really cautious here. These are expensive units and your two minute exercise in the store to "feel" the machine doesn't represent the same mechanics you'll expect in a serious workout. It's much cheaper to buy a gym membership. My two thousand dollar ellipical certainly doesn't feel as good as the gym. Further, they never feel the same at home as they do in the store. Sadly, there is no way to learn that until you get it home. I found the sales rep to be amazingly friendly until after I purchased my machine. When things went wrong, I saw their true colors.

Good buying experience. Corey was very knowledgeable and was able to help tremendously in our…read moredecision making process. So far all we've done is make a purchase, so I'll update this review once the equipment is in- and functioning well. But the buying experience was well received. I didn't feel overly pressured and the pricing relative to the quality of the machines they sell there seems very fair.

Perusing the aisles and they do have a handful of good stuff. Camping, hunting, fishing, you name…read moreit they have it. We enjoy coming here as they are not really busy. Service is great here too, staff are available to answer questions. Value for the price is a bit high on some things.

Just used 2 gift cards at Academy for shoes & a pair of pants. The system wouldn't accept them, so…read morethe cashier said the manager's name & he rolled his eyes & started helping other customers instead. I almost just walked out... But after helping a few customers he finally asked what the issue was. He said push the red button instead of the green one. It was a quick easy fix. if he had just assisted and not rolled his eyes. VERY unprofessional.

Went in to do some after Thanksgiving Christmas shopping the music was so loud you could not…read moreconcentrate. Playing heavy metal death music chanting kill, kill, kill. not a nice atmosphere prior to Christmas. Even told the nice sales person who came by to ask if needed assistance that I would not be in long due to the music being played. He did inform the other but went on deaf ears. Now I know why they are deaf!

the bike team is nothing short of amazing! the guys are super cool and and really know there stuff…read more i ordered a bunch of upgraded stuff on amazon. because i bought my bike with them, it was super cheap labor on installing the parts!

Woodlands Tx location, Staff is rude. Not friendly, not smiling, not helpful. Went in to get a…read moreclub repair at 9:15, store open but not busy. First guy, doesn't say good morning, just tells us to go to the other counter. Then tells us the guy we need isn't up front, he'll call him. Another old guy comes up front and we think he's the guy, ask him...he gives us a rude, go to hell look, says nothing and walks away. Finally, a lady calls the guy we need and he's coming. He's rude. He looks at the club, well what do you want. No common courtesy, our customer service.. 'would you like the same style shaft, we have two in stock or let me check'. Instead he walks around grimacing. Finally my husband says yea that's fine, after being given no options. He finally remembers he's in customer service, and tells us when it will be ready and gives us the ticket to pay. Girl at the counter, asks if we have the credit card but never asks if we found everything we need. No smile, not friendly. Seriously you are in customer service, got a grip on your staff. There are other Golf stores, because I come here, you have a job.

I went in there today around 1 PM, I picked out my new putter grip. I stood in front of the only…read moretwo people working behind the counter for two solid minutes before they even acknowledged that I was there. Keep in mind I'm 6'5 330, no Chance they didn't see me. One of them was looking up something on the computer. The other one was helping him so I waited patiently for two solid minutes.. I was ready to check out and get my putter regripped. When finally acknowledged he says oh you need to regret your putter. Oh, give me two minutes. I'll get it done. Is it to say go look around come right back I'll have your putter done. I come back my putter sitting on the counter with the grip. Nothing has been done and the same individual is re-gripping other drivers for customers that came up there after me. Keep in mind there were no customers there when I came up the first time. Then I come up there there's 10 customers there. So now I'm behind all of those customers because because the individual didn't acknowledge me told me he was gonna regrip it needs two minutes. And the crazy thing is it was a younger lady and he's obviously an older man who's I would think want to set an example for the younger employee. The example is don't acknowledge customers. Tell him you're gonna do something and don't do it. I mean, I'm sure they were what they were solving world hunger at that computer screen. This world is going to shit. I guess I know why they have two stars. Unbelievable something could've taken four minutes. Five minutes hell 10 minutes. Instead, I had to leave because I did not want to cause a scene. Total bullshit. I don't know who's running this joint, but they're not good at it.

Awesome staff, awesome service, awesome products, awesome EVERYTHING!!! The selection of items is…read moregreat and the value is excellent! I drive all the way from Katy just to come to this location because I know my order and customer service will be top notch!

I called here for a last minute order to see about getting 2 awards inside of 24 hours. They…read moreaccommodated even though they were insanely busy. Super nice people and were very helpful. The one man even said I give you my word well handle it, and followed through. I will give them all my business for the awards/trophy's for our company on the next round.

Just a horrible place for golf instruction. My score went up 20 strokes after taking lessons here…read morefor 6 months. I practiced between lessons and had the instructor review my practice to ensure I was on track. Their simulators show inaccurate ball flight, the ball lies are on flat turf, and putting area is small and flat - Nothing close to actual course I asked to schedule a lesson on the course which they kept agreeing to but never did despite my reminders. The golf coaches are incompetent and unprofessional and the facility is poor Plenty other options in the area. Stay away from this hell

After not playing for over 12 years, I picked golf back up. After hitting the range and a couple…read morecourses....I SUCKED! ...nothing like what I once was. Now granted, I am now 56 and a couple pounds heavier (LOL on the couple), but need to get my swing back right. Investigated Golftec....with all the new technology out there, thought I would give it a try. Working with Jon Crowe, he not only can show me in still frame my entire golf swing, but gives me training drills to work on at the range and at home. I am scoring back in the mid 80's, and having fun. Not ready for the Champions Tour, but, I keep working on it!!!

If you are looking for sports equipment this is the place to go. My 8 year old granddaughter plays…read moresoftball and I always take her here whenever she needs anything. The store has a full compliment of everything from bats to helmets along with gloves, equipment bags, clothing, and shoes. We found top quality equipment at affordable prices. Customer service is excellent.

My husband worked with Michael on our team uniforms. Michael answered every question, insured we…read moreunderstood everything, and delivered on his guarantee of quality uniforms. We live in Baytown, so this wasn't close at all, but we wouldn't go anywhere else. All of the staff is extremely helpful when shopping or gives you space when you're just looking. They have all kinds of stuff for players, coaches and fans. You won't be disappointed.

One Star - Discriminatory Treatment at Dick's Sporting Goods Batting Cage…read moreI visited the Dick's Sporting Goods location at Woodlands Mall on December 20, 2025, around 3:30 PM with my son to use the batting cage, a service we paid for. What should have been a positive experience turned into blatant discriminatory treatment by an older male employee (white hair, beard, thin build, appeared to be Hispanic) working the batting cage area. To be clear: anyone of any background can engage in discriminatory behavior, and that's exactly what happened here. When we entered the cage, it was already a mess with balls and bats scattered everywhere from the previous customers, a woman and her child whom this same employee had just been assisting. We didn't complain; we just started our paid session. While my son was batting, he accidentally made contact with the t-post. This employee shouted at him from across the store, "Hey, that's a $300 bat." Not a polite request to be careful. Not a conversation. A public reprimand from a distance, as if we couldn't afford to replace equipment or were being intentionally careless. When our time ended and we left the batting cage, he came up to me again and, full of sarcasm, he said, "Hey, baseball guy, can you go back in there and pick up all the balls?" The same mess that previous customers had left, which he had never asked them to clean, and which was already there when we arrived. I paid for a service, not a cleanup shift, but I didn't want to escalate in front of my child, so we complied. As we left, he made a sarcastic comment about being a "gentleman and a scholar": passive-aggressive condescension wrapped in polite words. Here's what I observed during the 40 minutes I was there: He watched us like a hawk the entire time we were in the store. He was pleasant and helpful with other customers who appeared to be white, including the woman whose child left the mess we were told to clean up. He stopped what he was doing specifically to police our behavior. This is textbook discriminatory treatment, the kind of microaggression that people of color experience regularly in retail spaces. I don't work for Dick's Sporting Goods. I was a paying customer trying to spend quality time with my son. Instead, we were surveilled, publicly reprimanded, and required to perform cleanup duties that other customers were not. To other customers of color: be aware of how you may be treated at this location. To management: Your employee's behavior on December 20, 2025, from approximately 3:30 to 4:10 PM was unprofessional, discriminatory, and created a hostile environment for my son and me. This employee made my son visibly uncomfortable, and you should consider yourselves fortunate I chose not to make a scene in your store. I don't anticipate corporate accountability, but I wanted this documented.

What can you say about Dicks? Since the pricing is similar at each location, I'll skip that point…read more Located in The Woodlands Mall, this location stands out for the following reasons: -Centrally located, their connecting parking lot is one of the most coveted at the Woodlands Mall. -This location remains clean, and staff is always readily available. -They have a huge selection including those you may not expect, like Free people movement. -They do a pretty good job representing most major sports. However, my favorite feature of the store is the restroom. While it's no fancier than your traditional Walmart restroom, it beats the general mall restroom and is always less populated. While this is not the only store in the woodlands mall with an independent restroom, it's the only one that allows me to use one and then purchase gear for all of my various sports, which is a score for me ...pun intended.

The General Manager, Greg Cobaugh, went way up and beyond the call to make sure I was satisfied…read morewith the service provided by the golf club repair team at his Store! I asked for 10 clubs to have new shafts installed. On second day I went to see if they were finished, which I found out they were close but not completed. The GM had them finished and he personally drove the clubs to me so I could play with them in an event the next day! I was stunned by this effort! Never have I ever had a GM take a personal interest in making sure I was satisfied! Wow great job Greg! Louie Lee

Bob Lee is all you need to remember. Bob is the manager. He is customer service focused and…read moreexemplary in this role. I hope he is there if you ever need special assistance. Thank you Bob Lee.