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    Five Cities Veterinary Hospital

    4.2 (46 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Five Cities Veterinary Hospital

    Dental cleaning

    Dental extraction

    Euthanasia

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    Reviews With Photos - Five Cities Veterinary Hospital

    265$ for certificate
    Itzik T.

    Absolute ripoff stay away from this place!!! I made an appointment to get an international health certificate for my 2 dogs. I inquired about a price and they gave me excuses that they have to research first according to the country I'm moving my dogs with me and only stated it's gonna be expensive because they have to research and because they don't do many certificates (ridiculous!). I asked if it's gonna be over a 1000$ they did not reply even tho they knew arleady what they are gonna quote. All they wanted is me to pay 200$ for a 2 min check of temperature and weight. Less than an hour later (that much research time they needed) they texted me 1,250-1,750 a dog!!! A quick check online showed average prices for certificate is 265$ and the microchip that's also needed 50$! From 300$ a dog what it should cost they tried charging me 3000$+ for 2 dogs!!! Highway robbery is what this place is using a known doctor trick pay high for exam first get a higher price later. After I complained and demanded explanations did not get a reply from them at all! This is not the last they're gonna hear from me I'm gonna take it to the better business bureau. Do yourself a favor stay away from this place I would not trust them one bit with my pets

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    3 months ago

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    1 year ago

    Took very good care of our golden retriever Goldie while she was alive. Will definitely use them again. Very friendly and sincere staff

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    4 years ago

    Drs. Berg and staff are always helpful and try very hard to squeeze our dogs in if we have an issue. Very grateful.

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    Ask the Community - Five Cities Veterinary Hospital

    Review Highlights - Five Cities Veterinary Hospital

    Berg also showed so much compassion to my Husband when he took her in for her final day and gave my husband a hug.

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    PETS Hospital

    PETS Hospital

    4.3
    (187 reviews)

    Dr. Chu and the staff at PETS Hospital took incredible care of my senior dog after having a grand…read moremal seizure. I am so grateful not only for the prompt treatment and testing that my dog received, but particularly for Dr. Chu's empathy and patience while discussing his care. She answered every question we had and gave a thorough explanation of his results, and I felt safe with my baby in her hands.

    I'm leaving this review because I hope my experience can spare other pet owners unnecessary time,…read moremoney, and stress. After my dog ingested a cord, she developed indigestion followed by significant discomfort when swallowing. To avoid the overcrowding at my local emergency veterinary hospital, I drove her to PETS, hoping she would receive timely, quality care. Unfortunately, my experience at PETS was one I wish I could have avoided. From poor time management and communication to feeling as though maximizing revenue was prioritized over appropriate patient care, the entire visit left me with very little confidence in the team. I understand that veterinarians are obligated to discuss all available treatment options. However, I also believe an experienced and ethical physician should use clinical judgment to recommend what is medically necessary rather than presenting every possible intervention when the ultimate conclusion remains the same. Had I not had a medical background, I believe my visit could have easily exceeded $2,000. I also felt pressured through fear-based conversations. Rather than using her experience to provide reassurance and guidance, Dr. Chu repeatedly emphasized worst-case scenarios and strongly encouraged hospitalization overnight. As the evening progressed and I witnessed repeated delays and poor follow-through, I lost trust in her recommendations and in the team's ability to care for my dog. I arrived around 5:00 p.m. I gave verbal authorization for subcutaneous fluids and chest X-rays early in the visit. However, the X-rays were not performed until nearly 7:00 p.m., and the fluids were not administered until I was preparing to leave around 1:00 a.m.--approximately eight hours after I arrived. Waiting more than five hours for treatment that had already been authorized was unacceptable. The experience left me with more questions than answers. After speaking with my primary veterinarian, I realized much of the uncertainty I experienced appeared to stem from a lack of confidence and clinical judgment rather than the complexity of my dog's condition. This experience added unnecessary stress during an already emotional situation. Thankfully, my nursing background helped me ask the right questions, advocate for my dog, and avoid additional expenses that I did not feel were justified. I hope this review helps other pet owners make an informed decision. No one should have to question whether their pet is receiving timely, appropriate, and trustworthy care during an emergency.

    Atascadero Pet Hospital & Emergency Center

    Atascadero Pet Hospital & Emergency Center

    3.5
    (235 reviews)

    The staff at this animal hospital showed my dog and my family so much kindness and compassion…read moreduring one of the hardest days of our lives. We had to make the heartbreaking decision to say goodbye to our beloved dog, and they treated her with such dignity, love, and respect. Everyone was patient, caring, and took the time to explain everything to us without making us feel rushed. They comforted us throughout the entire process and made an incredibly painful experience a little easier to bear. I will always be grateful for the empathy, professionalism, and genuine care they showed my dog and our family. Thank you for helping us say goodbye with peace and compassion. I highly recommend this hospital to anyone looking for a veterinary team that truly cares.

    Unbelievably great service. From our first phone call, of course on a holiday weekend, to meeting…read morethe front staff, and the talented vet techs. EVERYONE was kind, soothing and eager to help. My 11 year old Chihuahua-terrier mix dislocated her hip, she was crying in pain, we were beside ourselves, unable to help her. My husband called around who was open on a holiday weekend, and we found Atascadero Pet Hospital. They immediately invited us in to their beautiful facility and put my baby under anesthesia and put her hip back in place. We took her home in a hip sling, and she did wonderfully. We only had to give her the pain medicine that they sent us home with the first and second night. Today was our follow up and the hip sling is off and now we all have to do is pray that keeping her contained for a few more weeks with careful handling, her hip will heal and not need further surgery. I just can't express how much gratitude I have to these kind people and how wonderfully they treated us. I especially want a shout out to a young man, I think his name is Juan, young man, very handsome and just so in tuned to everything we needed to hear and how to take care of her once we got her home. He went above and beyond to make us feel comfortable and assured us that we could call anytime of day or night if something happened that wasn't right or if my pet was in pain. I can't tell you how much this meant to us. Monkey is healing. We are so relieved to know that there are experts out there that will help us and be kind to our animals. Of course, the surgeon and the vets were amazing as well, so thank you to them and thank you for the time that they also spent with us explaining our options. And I just want to add, that those inaccurate reviews of this wonderful facility are likely hyperbole. Being a healthcare provider myself, for humans, I know, you can't make everybody happy. And you can't make miracles happen every time. There are many variables to consider when making a recommendation about options for health, and quality of life. It may not be an easy fix, and it may not be the best for the pet. And sometimes that's hard to hear. And, quite frankly, healthcare even if it's for a pet, is quite expensive. It's part of being a pet owner (or human). I was actually quite amazed that my dog had full-on anesthesia and her hip put back in place and a sling placed for such a reasonable amount. It was even less than they had quoted us and, they didn't ask to do a bunch of bloodwork and everything else ahead of time. They just took her to surgery and put her hip back in. Amazing! I stand behind what I said, these people are very mindful and compassionate in the work they do.

    VCA Care Specialty and Emergency Animal Hospital

    VCA Care Specialty and Emergency Animal Hospital

    3.5
    (147 reviews)

    Big thank you to Dr. Gibbs and the VCA staff!!…read more I had a holland lop named Oliver who was suffering from dental disease and other complications due to his dental decline. Dental care and exotic knowledge was difficult for me to find when I moved to SoCal, and we felt we found a true gem here at VCA. Dr. Gibbs is a stellar veterinarian and my partner and I felt Oliver was receiving exceptional care under the VCA staff. Dr. Gibbs is a kind, knowledgeable, and understanding veterinarian who truly cares about what she does! When it was time for Oliver to pass the rainbow bridge; we felt he was receiving the best and most loving care up until the end. We would also like to thank VCA vet tech, Ricky, who assisted with Oliver and provided him with warm and loving care. We worked with the VCA team for almost a year, and when the time is right, we look forward to utilizing them again for their outstanding rabbit care and professionalism. Thank you, VCA!

    I wish I could give this place more than just stars. They were there when I needed them most and I…read morecan't thank the staff more for my experience. After being turned away in Ventura by an emergency room that clearly could not see the severity of my dogs illness, I ended up at VCA. Immediately they were welcoming and took the time to go over my 10 month old Bernese puppies history. They asked questions and listened intently. As I sat waiting, a huge rush came in, and I noticed the receptionist, Kate, handed everything with care but speediness. She got all of us taken care of in the order of severity and I can not thank her enough for listening and seeing the pets for what they needed, unlike the other facility I had been to. Once I was seen, a lovely gal named Cheyenne came to get my pups vitals and she was so calm and sweet. She talked to me like a real life person and not some frantic pet mom, which put me immediately at ease. Dr Duran was the vet for intake and she was so helpful in not wasting my time or money in tests that were unnecessary, but still enough to figure out what was going on with my poor boy. She came up with a game plan and sent me off until his X-rays were back. Even at 2:30 AM when I came back in for updates, both her and Cheyanne were lively and intent on helping me understand what was going on, something I could never do that early in the morning! My boy stayed with them for two nights (36 hours) and I have never had so much peace of mind in such a scary situation. They got him treated and loved, which is all I could ask for! The twice daily updates were a life saver in keeping me in the loop, and the reassurance they gave that I could call at any time. Again, I can not rave about this place more. After being in the pet care industry myself for years, this is the BEST treatment along with urgency I have ever received. VCA, you're doing it right!!! Thank you!!!

    Advanced Veterinary Specialists

    Advanced Veterinary Specialists

    3.7
    (188 reviews)

    After our experience elsewhere, finding Dr. Whitney and the Internal Medicine team was an…read moreincredible relief. From the moment Hazel was seen, they were thorough, compassionate, and genuinely committed to finding answers. Every recommendation and diagnostic step was explained clearly, and they wasted no time moving forward with the tests and procedures needed to determine what was causing her symptoms. What impressed me most wasn't just their medical knowledge, but the level of care they showed both Hazel and me. When her symptoms worsened and I brought her back to the ER, the team treated her with urgency, kindness, and compassion. They reassured me throughout the process and made me feel like I wasn't facing this alone. Dr. Whitney has been exceptional. She has patiently answered every question I've had, communicated honestly, referred us to the appropriate specialists when needed, and has checked in repeatedly to see how Hazel is doing. That kind of follow-up and genuine concern is something every pet owner hopes for when their dog is sick. I am incredibly grateful to Dr. Whitney and the entire Internal Medicine team for their dedication, professionalism, and compassion. They have made an incredibly stressful situation much more manageable, and I wouldn't hesitate to trust them with Hazel's care again. Thank you for treating her as if she were your own.

    Nobody walks in at AVS lighthearted and with a smile on their face ! NOBODY!…read moreYou go to AVS, because your beloved pet is sick and your regular vet cannot do anything about it. It's usually a last resort situation and often time an emergency. So most people walking through the door (including myself) are usually extremely stressed out, sad and pretty much defeated. Not to mention the fact that we know it will potentially cost us A LOT of money ! So why is the staff, especially the people at the front desk so unfriendly, cold, apathetic and shows zero empathy to us desperate pet parents ? This is a mystery. AVS is in it for the money, and that's fair. But for gods sake, please try a little harder ! Gentleness, kindness and compassion usually go a long way. And also, learn to smile ! Be human, with us humans ! We are not robots, nor are you. I get it, you're running a hospital, not a restaurant. Nonetheless, you're still serving your community, at its most vulnerable time, regardless of the fact that you like it or not ! I will certainly be back if I have to, but in the meantime I really hope you commit to teaching higher standards to your staff. You can do a lot better. Also, imposing a $500 add on "after hours fee" for services performed after 5pm sounds unreasonable. Especially for a facility that's open 24/7. After Hours starts after 10pm, maybe 8pm, but definitely not after 5pm. And if they can't charge you the After Hours fee, because your pet is released before 5pm, they'll charge you the $210 add on priority fee. Anyway, you lose ! But AVS has a monopoly situation in Santa Barbara, so I guess they make the rules...

    VCA Bakersfield Animal Hospital

    VCA Bakersfield Animal Hospital

    3.1
    (443 reviews)

    We had to take our little girl (4 year old cat) in to see the doc. She wasn't eating or drinking…read moreand was lethargic. Everyone was fantastic! We thought she had hurt a hind leg and was just in pain. Doctors did X-rays and blood work. X-rays were good but the blood work showed an infection along with a fever. Docs put her on fluids for her dehydration and gave her IV antibiotics. After a couple of days in the hospital her fever was down and her blood work looked closer to normal, but she still wouldn't eat. We went out on Saturday night and spent about an hour with her trying to calm her and get her to eat. When we got there she had a petrified look and was scared to death. We were able to talk to her and pet her but still couldn't get her to eat. Doc said she might not eat there because she was so scared. We left her one more night for the fluids and antibiotic IV and a recheck of her blood work on Sunday morning. Temp was down and blood work was close to normal so we brought her home. After checking out the backyard and house she and our other cats all relaxed. She's eating and drinking like crazy now and just demanding attention. Everyone at VCA was great! From the receptionists to the technicians and doctors! Thank you for the wonderful care our little girl got! You all are fantastic!!

    Brought my 15 y/o to VCA because he wasn't well. Everyone here was beyond kind and gentle. Gave me…read moremy options, but gave it to me as if he were their baby, too. They gave him an IV and something to help him, but it was too late. He was in a lot of pain and I had to make one of the hardest decisions ever. They were patient, respectful, and helpful. I wish I hadn't needed to bring him in at all, but glad that since I had to, that it was here. My 15 y/o mix had been ill for some time. NOT HERE: First, we were told he had a mass, but most likely benign. I was hopeful and scheduled his appointment for a month out. He was not looking great, so I rushed his appointment to get it removed mid-June. They removed the tumor 6/24 but by then the cancer had spread to his lymph nodes. He's been home and being taken care of. Yesterday he wasn't doing well... I took him to a different ER because it was "more affordable" - big mistake because 12hrs later and we had not been seen. Yes, I paid a little more at VCA, but now I see why.

    Mangler's Guest Ranch For Pets

    Mangler's Guest Ranch For Pets

    2.7
    (12 reviews)

    Do not leave your pet here! We found this "incredible"…read moreplace for our 2 dogs. Not so incredible! We left them for 3 weeks (due to family emergency) and felt horrible when we got back. They both had lost weight, (I would expect some with anxiety) were filthy dirty, (indoor kennels and rock area to play in?) and could not wait to get away from jeanene. We caught her in many lies before and after we picked them up. They are just in it for the money and don't care about the pets they have there at all. I wish I could give negative 5 stars!

    I just moved to town and was looking for a place that I could board my pit bull. It's very…read moredifficult finding places that will accept his breed due to their reputation and insurance policies. I called Mangler's to ask whether they would accept my dog and about their policies, rates, availability. The lady on the phone seemed bothered by my questions so I explained to her my issues in the past and that i was new in town and needing to find a place before making any future plans. I also asked if i could go visit and bring my dog before booking and she said no that i needed to make a reservation first but that yes they accepted pit bulls. I then made plans for a two night stay out of town, booked a room, bought tickets and called to make reservations for him. The lady then said that I couldn't make a reservation because she was old and didn't want to deal with a 90 pound dog- that she has no help and simply couldn't handle it. I asked her if I could go visit and have her try since I know my dog is well behaved and doesn't pull on a leash and she said that she has in the past (I don't know how since my dog has never been there) but that it didn't work. I'm extremely disappointed that I have to scramble to find a new place or cancel my plans and also to read previous reviews of other large dogs staying there.

    Five Cities Veterinary Hospital - vet - Updated August 2026

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