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    Five Guys

    3.1 (42 reviews)
    ModerateBurgers, Fast Food
    Closed 11:00 am - 10:00 pm

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    FIVE GUYS ATMOSPHERE

    What's the vibe?
    Loud
    Casual
    Good for groups
    Good for kids

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    Recommended Reviews - Five Guys

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    Reviews With Photos - Five Guys

    Single beef patty burger
    Christine L.

    My family and I dropped in last week at dinner time and were very pleased with our burgers. It was juicy, topped with fresh ingredients, just well grilled and our order was ready within 5-7 minutes. We munched on peanuts while we waited. My husband and I both had the single pattie cheeseburger with all the works. I added BBQ sauce to mine which made it a bit too saucy. However, I thought the pattie was juicy and tender. I agree the bread was a little soggy after it was wrapped in the aluminum foil and soaked up the steam. Our daughter had the grilled cheese. Good that they have kids options. They also had hot dogs. I liked the fries. What is not to like about fresh cut fries that are about 1 cm in diameter? I got the plain to dip in Ketchup. I subsequently heard from a friend that the Cajun fries are amazing. Will try next time. My only complaint is that they do not serve milkshakes. It seems like something a burger joint should have!!!

    The place!!!
    Sergio G.

    Probably the best burger in Ottawa. Located in the Train Yards area, this place may not catch your eye at the beginning, since it looks a bit greasy and not really well taken care of, but it's all part of the show. Bags of potatoes (real bag of potatoes) will lead you from the door to the ordering counter, where the always smiling staff will take your order. It's not a brain breaker, you have four options. Burger, cheeseburger, and bacon cheeseburger (once I read bacon cheeseburger I stop reading so forgive me if I don't remember the fourth choice). After, you literally pick whatever you want in your burger. I chose mayo, lettuce and jalapeno peppers. There is a chalkboard that informs the customer where the potatoes that they are using come from. It is REAL meat. Like, I mean, for REAL. Meat. Beef. I'm serious. You can taste it. You can feel it. With all due respect, it is not McDonalds. You can see in the wall several reviews of Five Guys restaurants all over the place and I can tell you, they do not lie. It's a piece of heaven between two buns. Customize your burger, make experiments, try new ingredients and build up your own Five Guys menu. I am still looking for a name for my lettuce + mayo + jalapeno, but it was soooo good that next time I go, I will have a hard time not to order that again.......

    cars parked in front of a five guys store
    Paul M.

    After dropping my gal at the train station, I came by to eat at this casual restaurant specializing in burgers, fries, and hot dogs. Everything is over sized. When you order a burger it means to burger patties and their small fries ( which you can top with salt, ketchup, vinegar or malt vinegar) looks like a medium at McDonald's. I can see why the big M is following restaurants like Five Guys. I ordered a cheeseburger customer with carmalized onions, lettus, tomatoes, ketchup and it was delish. The old fashion fries with skin peels are great! While waiting for your order you can grab a bunch of peanuts to hold your hunger down. A fun factoid: the parents who started this franchise named their restaurant after their five children who are boys. $$

    Emily M.

    PERFECT. I held off on trying Five Guys for so long because I always put it under the category of McDonalds or Burger King. Yes, this is fast food but it's quality fast food. Awesome burger. It's like the 'Shake Shack' or the 'In-N-Out' of Canada.

    On the bulletin board at the Five Guys located in Trainyards on Industrial Rd., Ottawa

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    10 years ago

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    14 years ago

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    Umbrella Burger

    Umbrella Burger

    4.5
    (10 reviews)
    5.3 km

    The Short Version: Burgers and fries place. Smash burger was…read moretoo salty for my liking. Chicken burger was delicious. Fries portion was generous. The Long Version: My husband and I had lunch here. We shared a cheeseburger ($9.50), a chicken sandwich ($12.95) and an order of fries ($5). The cheeseburger was a smash burger with cheese, lettuce, pickles, onions and their burger sauce. There was too much sauce for my liking and the meat was too salty for my tastes, but other than that the burger was ok. The meat was smashed really thin and the edges were crispy. We enjoyed the chicken sandwich more. The chicken sandwich had a breaded chicken breast, coleslaw, pickles and chicken sauce. We got ours medium spice. It wasn't spicy at all, lol. The chicken was a good thickness and was tender and moist. We enjoyed this more than the cheeseburger. I liked that the bun they use is a plain bun without seeds in it. The buns were soft. The fries were a good portion size. I'm glad we shared one portion. They were hot and crispy and had the skins on. They were regular cut, not skinny, but not too thick. You order at the cash register, pay and they give you your order number. When your food is ready they call out your number and bring it to your table if you're dining in. When you're done, you throw out your own garbage and stack the empty tray on top of the garbage area. Service was pleasant and the food didn't take long. There are seats inside to dine in and also seats on the patio out front. There's a single universal washroom that is wheelchair accessible for the entire restaurant. Since the restaurant is small, I feel this was sufficient. It was clean. Street parking or paid parkade parking only. Review #187 (2025)

    LOVE umbrella burger! had them for dinner last night and they are spectacular. They serve classic…read moresmash burgers, chicken tenders, mac and cheese and fries. We tried their chicken but i wasn't a huge fan. the burgers though are excellent. the mac and cheese is also incredible. highly recommend this place. service was quick and the interior is so cute!

    Photos
    Inside the restaurant
    Inside the restaurant
    Curly Spiced Fries
    Curly Spiced Fries
    Exterior

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    Exterior
    Burger Factory

    Burger Factory

    3.7
    (14 reviews)
    4.1 km

    New burger joint popped up downtown and dropped by for lunch. 2 burger joints in the same week?…read more Feels like when I did a burger challenge. Cool place with some front window seats, 4 booths and a larger table that fits 10 or so people. Their specialty looks to be a juicy lucy aka patty stuff with cheese the melts when you cook it. I ended up getting a cheeseburger combo. The burgers are good. They're in tough competition with some really good burgers down the street...which are about $10+ more expensive though. Combo your meal for $4 which gives you fries and drink. I enjoy the fries as well. They also have some interesting sides like tornado fries, poutine, sweet potato fries and a few others which I think you can upgrade to. I'll be back to try other things but wanted to put it in your radar if you're in the area.

    I really like this place! I won't say it's the absolute best burger I have ever had, because that's…read morea pretty high bar, but it was yummy! My favourite part of this experience: beef bacon. I didn't even know this was a thing before I stepped into this restaurant. The lovely lady at the front explained that it's essentially a halal way to have bacon, and it is pretty similar. Not quite bacon, but a good alternative. We added it to our burger but I ate it separately to get the full experience. I would go back here! Not sure I would add the bacon, but I would certainly enjoy a burger again.

    Photos
    Fries
    Fries
    The Machine burger (double cheeseburger).
    The Machine burger (double cheeseburger).
    Burger Factory

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    Five Guys - burgers - Updated July 2026

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