Not usually a chain restaurant/fast food type of person, but Five Guys is a perennial favorite for us. Great burgers and dogs, love that you can load on the toppings and the french fry portions are gargantuan. Free peanuts, too! Disappointed recently that the mallside location was apparently not doing hot dogs (or so said the website) and we had to go down to Biddeford for that particular craving. Hopefully it was just temporary! read more

Order at counter along with whatever you want for toppings. Burgers are made to order along with your fries. They have the widest variety of toppings that I have ever seen including bacon, hot peppers, mushrooms, sweet peppers, onions, tomato, lettuce, etc. If the burgers were any fresher they would still be grazing in a field. Fantastic fries made from scratch in the restaurant. What does not fit in your fry bag they toss into your sandwich bag. Dispense your own soda with refills. Mix whatever you want like vanilla cola, cherry root beer, etc. Peanuts in shells to snack on while waiting. read more

when i catch that middle aged lady with the glasses and gold earrings and she's also kind of short it ON SIGHT. we get there and try to order a milkshake and she says "sorry we're not doing milkshakes our machine is down". then about 5 mins later she started mixing up a shake. Get that banned do better five guys!!!! read more

Take a look at the slip and the picture of what we actually received. Two burgers and a small fry, NO drinks. Cost over $30 for just myself and my four year old grandson. Won't be going back, won't recommend. read more

Very centrally located, and for those leaving Planet Fitness, it's a temptation. Ample parking, there are two entrances, and when you get to order, you are greeted with a smile! There are many menu choices including milkshakes that look delicious. My go-to is a cheeseburger with a little fry (except it's not little and they even add an extra scoop!). If you are waiting for take out or eating in, they offer free peanuts in the shell while you're there. I like the feel of the space. It's a very "soda shop" feel to me. Each staff person I came in contact with was very friendly! Highly recommend!! Fries are the best, just add vinegar! read more

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Absolutely stellar experience! Delicious and perfect every time we visit! Best burgers in town by far!

Delicious, Consistent. Five Guys staff and food have never disappointed me at this location, even when I've made a mistake in our order, they have corrected it for me, without argument and with a smile, understanding I owned it and they were willing to help me, not disappoint my family. I love the complimentary shell peanuts as well, I typically order in person so that I can enjoy a snack while waiting for my food. So with that. do not come here if you have a severe peanut allergy. This location is easy to find and it's far enough away from crazy Maine Mall chaos, however, the parking lot is POOP. Way too many potholes and imperfections and for some reason most people do not park in the lines! I'm not sure why, perhaps, they are smaller spaces than normal, but anyway, it's never a great parking season and OMG, if it's winter with snowbanks, we don't even bother. With that being said, I do recommend this location for great food and service. Thanks to the team that consistently delivers! read more

Huge portions (probably not diet friendly lol), amazing food. Went for lunch with my fiancé and was only down $40ish. So definitely worth the money. Fries were a little too salty for my fiancé but I liked them. Very comfortable seating and a lot of fountain drink options. read more

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A fire cheeseburger (cheese not super melted but whatever) with the works, a strawberry shake, and a side of small fries? Heaven. A classic fast food place with a simple menu, delicious food, and an In N Out style feel. Great for those with celiac and other dietary restrictions (the staff are super conscious of this in particular). read more

So I'm a bit in sticker shock with the prices here! The Service was pretty lousy to boot. Food quality and taste is top notch though. Can't beat their French fries! read more

Five Guys - Receipt - Burgers Near Me - South Portland, Maine

How many guys flipping those patties just right? Ten, twenty guys for just 2 little burgers tonight? For this kind of fee there should be.. at least twenty three... this is no steal, we're paying a fortune for a snack-sized meal! Here's a tip off you guys are a rip off... read more

Oh. My. God. Five guys. My true love. How can anyone say anything bad about this place? Who hurt you? Who caused your inability to love? Don't worry, it's ok. Let the burgers soothe your pain. And the fries wrap you in love. Let the shakes quell that raging fire in your soul. Everything will be ok, I promise. Anyhow, amazing food. Amazing service. Awesome music. Decent parking. Clean bathrooms (of the one at a time variety, my favorite) and an awesome customizable drink machine. Did I mention the free peanuts? There is nothing bad about this place. This place is like the hero in most epic fantasies. Just pure. My order is always a bacon cheeseburger with lettuce, tomato, extra pickles, grilled green peppers, grilled jalapeños, mayo, mustard and bbq sauce. Add in some Cajun fries, which are always fresh, and either a coke or a peanut butter shake with bacon and you have the cure for ANY possible ailment. Sadness? Cured. Flu? Cured. Bubonic plague? Cured!! There is nothing this place can't do. Sit down with my greasy order, with a tray of peanuts and listen to some 90's Alternative.... I mean come on, how are you still reading this and not running there?!? Kids love it. Adults love it. Pets love it. I am pretty sure if there was a five guys present during WWII things would have resolved much quicker. They all would have sat down to some burgers, dogs and fries and everything would have worked itself out one way or another. Obviously a joke so don't get too angry with me, but I mean... it's possible. They have something for everyone. One of my boys doesn't eat meat, so a grilled cheese. My wife has a gluten intolerance. So they wrap her burger in lettuce and change gloves and wipe the surfaces to make sure there is no contamination. There's even a veggie sandwich, but... why? If you try a burger you'll be hooked. It taste like what I picture a burger SHOULD taste like. It's heaven. Never bad. Now that being said, if you take it to go, that's on you. If it's a short ride that's fine. But the burgers are hot, and wrapped in foil. Too long of a drive and your bun and burger will be soggy. That's not their fault, think ahead. I get so excited whenever we decide on this place. Everyone in the family does. There's awesome outdoor seating in the summer. You can even see the planes coming and going, which we love. Just get there. You're mind will be blown. **this is for the Maine mall location. I do not like the Congress street spot for some reason. It's ok but not near as good as this location. And if you see a skinny guy with a scraggly beard and energy off the map working, your burger will be even better! read more

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came here with two of my friends a while back, ordered one peanut butter smoothie and the amazing woman who took our order gave us three and only charged for one. the fries we ordered were amazing (and i usually don't like fries) and the smoothies were also fantastic. the inside was clean and calm, not too many people and it was all around a great experience. read more

Parked in their parking lot and tried to place my order online. The site told me it wasn't available, that it was delivery only. I called and the woman who answered told me, "Oh, they need to change that." She took my order, when I asked for tomato and lettuce on the bacon cheeseburger, she told me I could only have a condiment and pickles. Okay. Went inside to get my order and the employees had plenty of veggies to put on the sandwiches. And they were free to add to the order. So I am a bit disappointed I couldn't get what I wanted on my burger. Other than that, the burger and fries were great. read more

Came with 4 others guys and it did not taste good. Fries were to potatoy, the burger tasted like beef as wellthis is NOT a party in the USA read more

Five Guys - Burgers Near Me - South Portland, Maine

Prices are what you'd expect from 5-Guys, the area is nice, it's usually a pretty busy space, and over all, the burgers and fries are fantastic - better even than some other 5-Guys I've been to read more

Yesterday was my last attempt to order from Five Guys. Yes, a lot of the problem is with Door Dash, but if they consistently screw things up, maybe Five Guys should look elsewhere for delivery. Let's face it, delivery is a must these days. Three attempts, three different drivers and three equally bad experiences... well, yesterday I didn't even try to eat the food, I just refused it. Would you pay $22 for a meal and accept a shredded bag with a cold burger and an empty fry cup? And the last time I actually went in, it was a bummer that they no longer give you a proper serving of fries - half a cup just ain't right. Do they figure that once you're out the door you can just deal with it? read more

Their fries are my favorite in the world. The perfect amount of flavor and crispiness. Love the lettuce wrapped burger for a gluten free option! read more

I love the fact this place has *outdoor seating* since we are traveling with our puppy. The burgers and fries are good as always. One of the double cheese bacon burger has the bacon over cooked. read more

I've always loved the burger and fries here especially the Cajun fries was driving around South Portland decided to stop in the food was great the staff was amazing. And they have the Coca-Cola machines with the different flavors definitely be coming back. read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - South Portland, Maine

I went in because I had never tried five guys before and I've heard good things about it. Well, I am never going back. Your one employee josh who says he's a manager but no one else seemed to back him up on that, was rude and arrogant and just kept saying he was having a "bad day" so he "didn't care". We all have bad days that's understandable but don't take it out on customers at work and don't lie and say you're a manager when you aren't. Maybe if you had more happy, upbeat employees I'd come back because the burger was delicious but I just can't handle when a place has poor sport employees. There was also a strong odor of marijuana coming from this man. I get it's legal in this state but again, not at work. Also it's SO loud in there and if you ask to have them turn down the volume they get extra rude with you. Don't go in if you have ear issues. read more

This location was pretty darn good for a Five Guys. The burgers were well made, and the fries tasty if less than perfectly crisp. While not a huge fan of the chain, this particular location made a pretty damn good sandwich. If you're in the mood for a burger, definitely consider this location not far from the Maine Mall. read more

Used to look forward to getting five guys but this is the last time I will ever get food from here. My order has been consistently wrong. I have given them chance after chance and get let down every time. Every time my order was wrong I would check the ticket on the bag. There was no error there. Get home and find out I have to scrape the condiments I didn't order off the bun, the grilled onions I didn't order... and hey look! The A-1 I ordered isn't there. And why bother paying extra for bacon when you don't even get any! So aggravating when I spend my hard earned cash and am figuratively spit in the face. You have lost a customer who has given you far too many chances. Goodbye. Forever. read more

Love everything about Five Guys!! Came to the South Portland location for lunch the other day. I decided on a little cheeseburger, which really isn't that small , fries-which are always hot and delicious and a root beer. Such a treat. Was able to sit outside and enjoy the beautiful day. read more

I took my son to this eatery after hearing for months and months on how great their burgers and fries were. The service was great, quick and speedy ... only a very small wait for them to cook our food and the place was packed to the gills which tells me that these burgers that my son and I ordered will be the cream of the crop. We got our greasy bag and sat down in the dining area but the tables were riddled with old and stale fries from the previous 4 or 5 people that were sitting there. So service went from great and quick to not so much for germs and cleanliness. The burger that I got for myself was a bacon cheeseburger with onions and it was no different than I would get at a buffet line from some greasy sliders thrown around. The fries (which is what I heard was the best part of the experience) were both cold and not very good ... the container that they gave us was basically dumped into the bottom of the bag that we had so my son and I were digging around this big bag for some potato snacks. It is pretty bad when you go and you ask an eight year old if he liked his burger and fries and he answers with a "It was ok". Wait ... what??? Most eight year olds would be jumping at the bit to eat another one of these usually instant kid gratifyers. So, to sum it up, service .. friendliness and speedy in the kitchen was great. Cleanliness not so much. Quality of the food, for the price that we paid for these greasy delights we should have gotten much more for our bite. Sorry Five Guys I really wanted to give you a better review. read more

I love Five Guys. I also love this location. They have never messed up my order, and it is usually pretty quick. We have ordered online before and our order was made correctly and was ready when we arrived. I order my burger with no bun, and in a container and they always put my sauces on the side, which is nice. I love that you don't have to pay extra for as many toppings as you want. A little tip, you can get extra cheese and bacon for free!! read more

Months later and still too loud. I don't mind the humdrum of people talking in the background or kitchen staff doing their work, but the music is so darn loud here it's impossible to think. Management should consider capping the volume at a more reasonable level since the staff can't manage to return the volume to a sensible level when requested to. read more

Have liked me a five guys for years. The burgers are well prepared, the fries ample, and the staff friendly. Also, who does not love some free peanuts. My only complaint about this place would be to update the spacing of the tables. There appears to be a good amount of wasted space. read more

Five Guys - Burgers Near Me - South Portland, Maine

I realize these are difficult times for all, especially restaurants. However, considering the time frame many have had to adjust, I expected a better experience on Oct 9 between 6:30 and 7:30 PM. This was my first return to this location, since the start of the pandemic. The food was poor....cold fries and burger.... and that's with ordering inside and eating inside. The environment was chaotic! The person, who appeared to be the shift manager, was constantly yelling at customers to stay outside, once he realized the max of 25 were inside. I'm not sure why no one was monitoring the numbers of people at the entrance. There seemed to be confusion between the call in orders and the "in house"orders. Very long delay for food. Also, the AC made the place very cold. I am aware this is 5 Guys and not "5 star dining", but there is a level of expectation. I've been a customer since the Fore St location opened and overall, this was a terrible experience. If you see more than 5 customers inside, drive to Fore St or Biddeford!!!! read more

Be ready for a loud and not very clean environment. The burgers are fries are excellent. The staff mediocre to blasé. Three stars for the food. read more

Five Guys - Burgers Near Me - South Portland, Maine

Wow! Just stopped by for a small fry and they were amazing. They are hand cut and cooked in 100% peanut oil, so if you are alergic to nuts stay clear. In the past I have ordered a delicious cheeseburger and was not disappointed. They also serve hotdogs and grilled cheese sandwiches if the is what you are in the mood for. This is a place I will frequent often for good food at a reasonable price. read more

Five Guys - Burgers Near Me - South Portland, Maine

A good example of the restaurant. Great food served quickly. This five guys only charges 20¢ for bacon, while some others charge $1. When ordering it was difficult to hear the person taking the order because their kitchen was quite loud. read more

Five Guys - Burgers Near Me - South Portland, Maine

I just walked a half mile to eat here, and it was closed. Website says closes at 10pm, sign on the door says 8pm.

The burgers themselves are amazing; so good. The bacon is excellent and the lettuce nice and fresh. My quibble is with the generic, cheap buns which soak up the grease and make it hard to eat if you're not quick as they flatten out and slide around. At least offer a nice brioche roll or a 4 grain bun. Also, just curious - I know it's to cut costs but it screams cheap to put the fries in a plain white cup. The napkins and wrappings are also cheap generic Costco paper items as are the plain brown bags and foil that the burgers are wrapped in. Aren't you proud of your name? Detracts from the experience. The cheap, thin brown paper bag leaks grease over my car seats. The fries themselves are good (not great) but greasy and salty. Even the small size is too many. At 1:45pm I was the only one in the store besides the grille guy. Seemed pretty weird. The star is the burger - actually two patties. Yum! read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - South Portland, Maine

If you're a people watcher, you can always detect the regular patrons from the newbies just by glancing around the joint. I'm not always proud to consider myself among them, but hey, it's a really good fast food option, and I totally prefer it to the sit-down chains in the area. I'm so glad they opened a location near the mall. Here's some notes if you're a rookie looking to fit in: * Little burgers are a single patty, regular burgers are a double. * You always get more fries than you could possibly eat alone, but you will try to gobble them all anyway (usually at the protest of your dear belly). Order smaller than you think you should. * For the love of all that is good in the world, do not eat your fries out of the cup. Plop that paper bag on the table by the long side and rip the top off. All fries are now accessible (no reaching into the bag for the extras that were dumped in) AND you have a makeshift tablemat. * Bacon, 'nuff said. It's perfectly crispy and delicious. read more

Terrible service from the manager about the mask mandate, horrible service from the manager in general also, and a bad attitude throughout his staff!!!!!! Lady running the register did NOT even have her mask fully on! But he told me to put a mask on why don't u tell ur staff to have a mask on. On top of their so worried about the mask mandate but they don't care about social distancing while you have 20+ people standing in line. read more

Everybody knows, or should know, that Five Guys makes a simply extraordinary burger. They have revolutionary fries, and as I found out today, a chocolate shake thats not bad. Anyway you go there for the burgers, and you can't do burgers any better than five guys. None of this is the reason why I'm writing this review today. I went to the South Portland five guys on crutches, immediately after getting a skin graph on my foot. I move pretty quickly on crutches, but by the time I made it from my car to the front door there were two Five guys employees to open the door for me and help me in. When my order was completed there was an employee waiting to take it out to the car for me. This kind of service is unexpected from any kind of business, let alone a fast food place, and speaks volumes about the culture and character of the business. From what I've seen of the employees in the downtown Portland shop, I might expect the same from them, they all seem happy and involved. Anyway, I was blown away by thier courtesy and decency. Whoever owns this franchise should feel a fair amount of pride in selling superior product in a manner that so clearly shows their values. read more

Well, for those who haven't been to a five guys, this place really only does one thing, and they do it well. If you are in the mood for burgers, this place will certainly hit the spot. Their burgers are great, and their portions are quite large. One serving pretty much satisfies your calorie requirements for a day. The "regular" fries are enough for a group, their "regular" burger could feed a family in some countries. I order small on everything and still manage to feel like an overstuffed potato afterwards. Bottom line, amazing food, practice self control. read more

Five Guys - Just try to resist! - Burgers Near Me - South Portland, Maine

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Five stars for Five Guys. What can be said good about this place that hasn't already been said? Is it fast food? Perhaps. But I would rather go spend $10 at Five Guys than $5 at Burger King. And I feel better about it. The Burgers are fresh made, spot on, all the fixings. The fries are my favorite style and plentiful. This one is always busy for a reason. Not only is the food great but the staff here is really representative of what Five Guys is all about. read more

Best. Burgers. Ever. There is a reason (well, two, actually) Five Guys has exploded onto the domestic and now international "foodie" scene. Incredible burgers and fries. It's deceptively simple. Use quality ingredients sourced as locally as possible to create a delicious product. Very bright and clean restaurant done in white and red tile, this is efficient and quick, casual dining at its very best. Family friendly with access to shelled peanuts to busy yourself while you're waiting. But you won't wait long. There is a flawless system in place to deal with any volume that may come their way. And you (I meant the kids!) can play with the soda machine whose interface looks much like a well-designed web-page. The onset of franchise status can often ruin a restaurant. Not so with this favorite burger joint. Why? Because in addition to quality they have consistency. I've been a fan of Five Guys for well over a decade. I used to frequent one of the flagship restaurants in Virginia and have visited a handful of other locations in the Mid-Atlantic (and so happy to find one here back home). And the experience and food is consistently excellent. Truly remarkable food. The rest of the world is discovering FG too. A friend who recently visited London reported that the line just to get in the door wrapped around the block. "Totally worth it," I was enthusiastically told. read more