I contacted Dianne to care for my mother's dogs and cat after she was in a serious auto accident…read moreand hospitalized. Dianne was very responsive and arrived on time for our first meeting. I was a little taken aback however when she commented on my mother's home and made a some specific and hurtful remarks when she came in. Surprising, but I deal with all kinds of personalities in my job daily, so I let it go. Once we entered my mothers home she took to bossing me around a bit. Telling me (not asking) me to leave the dogs outside as she began to try to coax the cat out of hiding. I thought this odd again. A cat hiding when 2 strangers and 4 dogs come in the house I didn't think was unusual. Dianne began entering every room of the house and opening every door which to me was a slight violation of privacy. So, here we are 5 minutes into meeting for the first time, she has insulted my mother, bossed me around like her personal assistant and explored every room uninvited of my mothers home. The thought crossed my mind at this point to shake her hand and find someone else. I wish I had but I needed help, I was going to have to leave the next day and didn't have a backup plan. I have to say I was pleased with what she offered for the price (a little higher than the website quoted). She was to check the mail and take around the trash etc.. a nice touch I thought. As far as I know, Dianne completed the visits as we arranged. My mother returned home 2 days later. Again to her credit, Dianne did go over early and delivered her key so my mother could get in. I received a call from Dianne when she arrived and immediately her tone with me was harsh and judgmental. I was asked if I had talked to my mother. My response, yes...? I didn't understand the question but it was obvious soon enough that she was interrogating me about my mothers healthcare and my role in it. Without going into personal details, I can assure you it was completely inappropriate and once again judgmental of myself and my mother. Up until this point I had entertained the option of having her look in on the pets again while my mother completely recovered. I couldn't bear it though, I let Dianne know I felt offended and felt she had personally insulted my family multiple times. Her response was a veiled passive-aggressive apology. The job got done for an ok price but I was surprised someone in business for themselves in a field like this behaved in such a way. I have hired pet sitters for my own pets at home and haven't had any issues. As much as of basic service a pet sitter seems to be providing, its actually very important. Not only are you trusting someone with your little family members, they get to come in your home and are entrusted with many personal details of your life.

Diane is very flexible and supports my ever changing schedule to stop by and check in on my boys so…read morethey aren't waiting on me. Diane is accommodatin, dependable, and trustworthy!!

Lani is amazing. We have two cats and a dog currently. The pup is definitely an adolescent with all…read morethose "charms", but her patience with him when we travel is above and beyond. She also cared for our last dog, who was elderly with some health issues, so we have seen a range with her. 100% recommend her service. She has stayed over or just hung out longer, depending on the pet's needs. Thank you, Lani!

Lani has always been so dependable and trustworthy. Not to mention the fact that my dogs LOVE her!!…read moreThey are so excited when she comes over which makes me feel great knowing I'm leaving town and my dogs are being loved on. I always come home to happy dogs and a house just like I left it. I'm so happy to have her and so excited that she is doing this full time now. Plus she can walk my dogs during the week when I get called out of town for the day or my schedule is too full. Thank You Fur Certain!

Laura at PAWright took great care of my cat while I was out of town for the holidays. We got…read morefrequent updates and came home to a happy, healthy cat.

Settle in. This is a long one. This actually makes me really sad and disappointed to write. We've…read moreused Pawright for 3 years with great service. We trusted them with our cats and our home. Laura and staff have always been communicative and mindful about who would be in our home. They always fed our cats, played with them, and texted pictures and updates when they left. This past weekend was so strange and such a different experience. We asked and had an agreement for a Friday evening and Saturday morning feeding. They've always had time slots (within 3-4 hours) in which they would visit. Friday evening, we are out of town and our motion detector on our camera notifies us. I check the camera and first I see a strange man sitting on our couch - someone we've never met. After a few seconds, I see Laura feeding our cats in the kitchen. That brings a bit of relief, but who is the man? He now knows where we keep our key. She also came a bit early, but we could look past that. Also, they left and didn't text us to update us on the cats. No communication that evening. On Saturday morning, we are out of town and we are waiting on the motion detector to go off or a text from Laura. Nothing. Around 10:30 est (their cut-off for morning feedings was always 11 am), I text her and ask if she's been there. After a while, she just texts "Not yet." No explanation. We wait and wait and start to worry, so we leave without going to our friend's event on Saturday. At this point, it's around 12:30 (afternoon... not morning). Still haven't heard anything. Text her, and she says she got caught up at another visit and she's on her way then. We're about an hour out. I say go ahead and feed (since we've paid for it/left a check). No text back. We get home before she got there, but she never got there. After I fed the cats, I tell her we're home so there's no need for her to come at this point. The cats are fine, but we do have a cat with digestive and kidney issues that needs his meds and to be fed within a reasonable time frame. All together, they went 22 hours without food or check-in. Also, we paid her for both an evening and morning visit. She said she was on her way, but it doesn't take an hour to get to our home. Oh, and there hasn't been any communication since, even though I've emailed her. She cashed the check, though. I'm very disappointed in this VERY UNPROFESSIONAL service. It's so strange and weird. I will no longer be using Pawright and will no longer recommend them.

We had great experiences here in the past for our toy Aussie. Though she tries to bite when she's…read moregroomed, the Ark staff handled it w a muzzle and great kindness. We missed an appt last month and have called multiples times in the last week to reschedule it. My son and I have both called at least 10 times each at various times throughout the day, but no one answers or returns our calls. I think we've been fired for failing to show up the last time!?! But this is a bad way to do business. We are prepared to pay for the missed appt, but no one has communicated with us about it. And now we don't want to go back!

It's a nice place for your pet, my dog likes it. Friendly staff. I really don't know what else to…read moresay

Happy Hound has been an excellent pet sitting solution for us. We specifically like that they have…read morea team of pet sitters that are available to check in on our babies in case one has an emergency or is busy that weekend. We also like that they use the Handlr app to share photos and messages of their check-in throughout the day. The team has been very flexible with us and we know that our babies are in good hands when we go out of town! Thank you, Happy Hound Pet Sitting!

They are super reliable & flexible & I can count on them to help take care of our pets!read more