Excellent service! I left my 2012 Subaru there to get worked on and they videotaped another issue…read morethey found. They do quality work with honest professionals! I highly recommend this mechanic shop! They even took the time to drive my car to me 25 miles away at no charge! Wonderful owners!! Reliable courteous staff too!!!

I brought my 2012 Chrysler 200 to this shop hoping to establish a relationship with a quality…read morerepair facility to address a shift solenoid issue. I provided the fault code (P0750) along with background on what had already been done to the vehicle, and asked them to review the problem and provide a quote to replace the shift solenoid. The following day, I received a call with their "diagnosis," which was surprising and disappointing. They stated that based on the code, dirty transmission fluid, the solenoid supposedly being internal to the transmission (it is actually external), and what they believed to be 180,000 miles on the vehicle, they recommended replacing the entire transmission. In reality, the vehicle currently has under 153,000 miles. They quoted approximately $5,000 for a transmission replacement, which I declined. I completed the repair myself shortly after. The shift solenoid was accessible through a side pan in the engine bay, and the job took only a few hours. I also performed a fluid change since it was due. The vehicle is now shifting smoothly and operating normally, confirming that a full transmission replacement was unnecessary. I will say the manager/owner was friendly during our initial conversation and did not seem dismissive. However, the information provided during the estimate was inaccurate and ultimately led me to feel that either the shop was pursuing a high-dollar repair or simply did not want to take on the actual job. If the work was outside their technicians' scope, I would have preferred they say that directly. I wish them well as they grow their business, but based on this experience, I will not be returning.

they took really good care of my friends wheel bearing got them back on the road ASAP.read more

From the owner: At R&S Custom Auto, we treat every vehicle like it’s our own. We handle everything from oil changes…read moreand brake jobs to advanced diagnostics and repairs on all makes and models. Our goal is simple — provide honest work, fair pricing, and dependable results that keep you and your car on the road.

Great people and excellent shop that I would recommend to anyone. They are skilled, experienced,…read moreand honest. I needed timing chains replaced on a GM car that several other shops I contacted did not want to do, but they fixed it and did a great job!

My '67 Camaro was just serviced by Dave and it NEVER RAN BETTER !! My previous repair shop was…read moregood, just overworked and under staffed. The brakes and carb adjustments were previously done by the old shop. Dave said some brake parts were missing, two shoes and one drum were replaced, and the carb was way too rich. The brakes are smooth and the carb is right on the money. He also replaced my master cylinder ( I knew it was shot ) and fixed some other minor leaks. Like a good doctor, a good mechanic is hard to find, especially one that knows classics. Dave is that guy. I value Dave and his work. He has earned my business and my trust.

It is definitely hard to communicate if you don't speak Spanish, but it can be accomplished. I've…read morehad four different vehicles serviced here from steering components to exhaust and suspension. All the work has been quality work. One time I had to take a vehicle back, and they got my issues resolved asap.

Horrible Service, took them 10 days to service my van, I believe there was only one mechanic and…read morewould take on other jobs and pushed me to the side as my vehicle was disassembled and unable to be removed. after charging me 704 dollars to replacing my drive shaft, my wife was not able to to pick up vehicle because the cranky attendant insisted on getting a copy of my wife's drivers license in order to pay for the bill, they claim it was company policy to photo copy your driver's license, never have I ever heard of this, sounded fishy so I had to pick my vehicle myself. then they make you sign a policy upon paying or you cant get your keys for your vehicle Good thing we know Spanish because i don't know how else we could have communicated. if you feel like getting mistreated or practicing your Spanish please go to Amerimex,

Great customer service, good prices and quick turnaround! I will definitely recommend New Lenox…read moreAuto Care to my family and friends!

trying to get tires rotated can be needlessly time consuming. I stopped in and simply asked. Since…read moreI was local, I returned 90 minutes later and, as promised, tires rotated immediately. I'm normally out of state but when back in state this will be one of my preferred providers.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.

Got my Son's car fixed here. The staff and Owners are friendly didn't try to sell me anything I…read moredidn't need and had the job done quickly and at a very reasonable price.

Here for coolant change and tire rotation. Always a great experience with these guys!read more

The receptionist is EXTREMELY RUDE AND IGNORANT The…read morecustomer service is poor they have no business dealing with the customers! The while experience was a mess

This company helped me out of 2 tough spots, 1 having vehicle breakdown and 2 shop I had towed was…read moreclosed for a week. They were able to move vehicle immediately to another shop to get fixed in the same day. Friendly driver and friendly staff! Highly recommend.