Here for coolant change and tire rotation. Always a great experience with these guys! read more

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had my car checked to confirm a transmission issue. I specifically asked if they would check the whole car out for their diagnostic check fee and not just do a simple scan. I told him I have a scanner and he assured me they would check the whole car out check pressures and other techniques.. They kept the car for 24 hours and just gave me three scanner codes that came up. Nothing else. Then gave me a quote of 4500 for the transmission to be replaced with a used transmission. Yeah. Won't be going back. . I will say the staff are nice. And they have a shuttle to take you home when you drop your car off which is nice. read more

Just last week took my son car here to get check engine light off and was charged 900 dollars.After having the car for 6days they told me it was the fuel pump.When we knew it was the battery because Auto had put it on a machine.But this place insist it was the pump make along story short received the car back and within hrs engine lights was right back on.Then when my son went back up there cause 900 is alot for a High Schooler they act like the mechanic that worked on it wasn't there and put him out instead of trying to find out the problem.NOT A GOOD AUTO SHOP BAD BUSINESS read more

I recommend them to my family and friends. The ladies are so nice and ok so are the men. I feel like family. Pinpoint precision on diagnosis and cost effective. read more

Very nice staff , clean waiting area and coffee and bottle water available for you, while waiting for your vehicle. The price of $140 to replace the battery terminals seemed like a lot but I didn't research the cost nor did I shop around for a better price. They had good reviews so I chose them. Not total 5 stars because I thought the black tape should have been applied around the cable ends and battery white residue cleaned off. read more

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I had to have my brakes checked and they found the rear ones needed attention. The fixed it in a timely manner. I felt their bill was reasonable. I'll be using them as my go to mechanics in the future. read more

stay away from this place...they overcharge you then fix things that dont need to be fix...be ware...

Had an appointment at 2 to get my back brakes replaced. It only took about 45 minutes and when I went to pay it was less than what they had quoted me! Made me happy!! read more

Once again another vehicle I own needed repairs- a 2015 Nissan Rogue- The blower motor stopped working for the heat/Ac vents- They quoted me a very fair price and got the job done in the same day. The staff is great and the technicians are excellent. This is now the only place I will take all my cars (4) in for repairs in Crest Hill- Keep up the great work !!! read more

I went to change the head lights on my car For led lights they tell me it will take litle over and hour to charge they charge $110 and cash 15 minutes later they say it was all finished they never charge the lights save you money go some else read more

Customer service 10 out of 10 they answer every question and they have the best price in town

Went in for brakes and oil change, they gave me a ride home and back to the shop when my car was done. They are extremely honest and trustworthy. I will never use another shop! They have been very fair and helpful every time I've been to them. Look no further for a shop! read more

Been coming here for a couple of years now. They always provide a detailed and accurate diagnostic of what is wrong with my vehicle. They are very competitively priced for auto maintenance. Melissa, Bill, Dan, and their whole team are great! read more

Wow. Now that's Customer Service. The office men were so kind helpful and responsive no long hold times and quick quotes definitely recommend if you want great quality work and great prices and great service it's a hit. I did go in during a pretty busy time yet they got me out of there in about 30 minutes. Hidden gem. read more

Trustworthy and honest. Good service at a fair price. I highly recommend. Been going there for years never had any problems

Scam business!!! Do not bring a car here for an inspection. Bought a car from a dealership and they suggested I go through first choice auto as a third party to inspect it their fee (60$) sounded like an amazing deal to put a car on a lift and test drive it. They called me after the "inspection" and said how they looked at the car and how everything was in perfect working order and how the only problem was a "tiny amount of rust", the guy had barely anything to say and couldn't answer any of my questions. I got delivery of the car, the check engine light was on, there were cigarettes everywhere, and the wheel was dented so much so that the car couldn't exceed 40mph as it would shake. The engine hood latch was broken, and the trunk was broken and did not open. The steering wheel telescoping was broken too. It was obvious that First Choice Auto did not do the job of looking at the car, if you want a car looked over or reputable help with automotive needs I would stay far away from here. read more

Great value, service, and workmanship. Had a smooth experience dropping off my rusty old Jeep for some wheel bearing/hub assembly work. Done super quick! Totally worth my 25 min drive (I live a few towns over). Owner and team were awesome, definitely will be back next time my rust bucket of a Jeep breaks something else I can't fix. read more

The process was simple and smooth. I needed my rear brake pads and rotors replaced. Dropped off my car after hours with the parts that I purchased, came to pick it up the next day. Prices are reasonable and the service is great. Very nice people that work there. read more

Okay, I know I can go somewhere a little cheaper but I trust the mom and pop owned business! They have been very kind with me so I will be visiting them as necessary read more

This shop is pretty freakin awesome. I can always trust that the work my car needs is going to be done right. The prices are fair. The staff is awesome. I was just there for a few hours waiting on my car, and they were super attentive. I'll drive or tow my car here from Bolingbrook for repairs because it's worth it. read more

When I went there to have my girlfriends brakes done I was having problems with my car they told me it was my alternator. They told me to pick it up down the street from the auto parts store so I did. They installed it and everything was good for about a week. Then that part went out. I tried talking to them about it and that's when they said if we would have gotten the part for you we would have warrentied out work. That was never given to me as a option. I ended up having to pay to have another one installed. Not a good way to run a business read more

My favorite auto repair shop of all time. Invariably honest, with a high standard of quality. The bring-your-own-parts model not only makes this hands down the most affordable shop I've ever frequented; it also gives me the ability to select the specific parts I want for the car. (Though if you don't like the idea of buying your own parts, the shop is happy to provide them.) As a bonus, they've not yet been wrong on a diagnosis for me, and their customer service is fantastic. They're always happy to take you under the car and show you any issues, and if you need the old part so you can get a core deposit back, they'll quickly provide it. When I brought in the car for one issue and they discovered another (and a pressing issue at that!), one of their employees actually volunteered to drive me over to an auto parts shop to pick up the new parts. Doesn't get better than that. I do a fair amount of work on my car on my own--but for bigger jobs, or just when I'm short on time--I always go to this place. read more

This place did a great job on my car!! Found every problem it had and fixed it at real great price. I highly recommend this place. It's hard to find an honest mechanic in this town- but I find ally found one here!! Nice job !!! read more

Amazing. I'm so impressed with the work, workers, and service here at First choice. Its my first time here and they were amazing. Bill and his wife and the mechanics and front desk workers went above and beyond. I just moved to the area and I am on a super tight budget for every single thing. Ever dollar I get is hard earned and spent on just getting me and the kids by each day. So when my brakes were making noise, I felt sick and so so worried. I can not afford to have any kind of trouble with my car for the safety of my family and for the size wallet either. Its a shame but sometimes as a woman you face the possibility of getting screwed over when getting your car repaired. I never ever doubted for one second that Bill was going to giving me the best deal he could. He took his time, he explained everything to me and even worked out a deal for me that I could afford on my very limited budget. His mechanic even introduced himself and showed me exactly what he would be doing for me. They finished up as quickly as they could and I'm confident that the work was done wonderfully. I had to bring my children with me to wait as the car was finished and every single person at First Choice was kind, friendly, and so welcoming to both me and my children. Even taking the unprecedented step to buy drinks and lunch for me and all the other customers waiting for their cars. I tried to tell then they didn't have to do that but the insisted. They fed my kids and insisted that they eat and eat till they were all full. I wish I could tell you how much that meant to me. I needed that kindness and I'll be forever grateful. They've gained a lifelong customer in me. I will be raving about them to everyone forever. Excellent job and thank you so much. read more

2005 CADILLAC owner I took my car to first choice auto repair to have a heater blower installed. They replace the part in one hour. The dealer wanted 800.00 for the repair job. I bought the part for 175 and first choice installed it for a labor charge of 95.00. I recommend this auto repair shop to all my friends and family. read more

Had back brakes done in 11/2014 and just took the car back in for the front. When they recommended both front and back pads I was confused. After some minor discussion, the back pads were replaced under warranty. The front pads were still fine Left there with a $0 bill. Will be back with my other car soon. Hard to find such honest people and these guys are the best read more

Good prices. Family owned. Trustworthy. Been a customer for about 3 years now. No complaints.

I was really impressed with this shop! Earlier this summer I had purchased a whole bunch of parts to keep our family vehichle in good shape, having the intent to doing a little bit each weekend, as this was what I had always done in a former life (before kids). As the weeks passed by, vacations, BBQs, work travel, etc...all seemed to push this work to the back burner. Not wanting to eat the cost of all the parts I had purchased, I looked for some help and am very thankful I found First Choice Auto repair! Even though they were 45 miles from our home they were worth every mile! They were very straight forward with honest and fair pricing, fantastic communication, and provided very quality work. Thanks guys, you saved me at least a few weekends in the garage and some disgruntled looks from the wife, much appreciated!! read more

They were recommended to me by a friend for having great customer service and fair pricing. So, when all my rear end lights went out and I got tired of being flipped the bird by fellow drivers who slammed on their breaks cuz they had no idea I was stopping it was time for a mechanic. The namesake says "Bring your own parts" but it's okay if you don't. I went in early, they assessed the situation and had my car lit like a Xmas tree in no time for under $70. I drive an old car and mechanical maintenance comes with driving a 15 year old car. I hope I've found a dependable mechanic to keep me safely on the road. I will definitely use them again. read more

I have to say 2 Joliet officers and their wives recommend this place and WOW ! GREAT SERVICE AND PRICE DIDNT CHANGE WHEN IT WAS COMPLETE! These guys are great and will come back again if needed! Was there at 8am out at 9am fast and GREAT ! Paul K. read more

Awesome service! The quote I received to replaced my rear brake pads and rotors, was correct. They squeeze me in towards the end of day and finished the job in less than 45 minutes. I will be back for future projects. read more

The people are very friendly and the prices are great. They are professional and maintain high standards for the work. I have taken my car here time and time again. read more

Have been taking our Vehicles here for a while now. Got work done on my Tahoe and is flawless. Very Fast and can tell the place and employees are genuine in their work. read more

***************WARNING********************* *******HONEST & AFFORDABLE MECHANIC****** First Choice Auto Repair is GREAT!!! They did great work and didn't put a dent in my wallet. Days before I was expecting to spend $500 in another shop. First Choice Auto did it for $365!!! I work hard for my money & spend it wisely, so when unexpected car repairs come up I'm spread pretty thin. Bill & Melissa (owners) were very nice and reasonable! And Chuck (repairman) did a great job! You're being foolish taking your car anywhere else! Good work, quality parts, and affordable!!!! Need I say more? Thanks Guys!!! read more

This is the mechanic you have been looking for. I have been going to Bill since 2014 and he has been 100% legit every single time. The service is fast, friendly, and professional; and Bill always makes sure I am safe on the road. If you explore his website, you will find Bill is a master at what her does; and he is a family man as well. He also lets you bring your own parts and offers financing. 10/10 my mechanic for life. read more

Could not be happier with the work done and the service provided at this shop. The communication was great, the work was done on time and everyone was friendly. We will be coming back. read more

First Choice should be your ONLY choice! I highly recommend these guys to ANYONE! Always professional, very knowledgeable and most importantly they take extra care to make sure the parts being replaced really NEED to be replaced! You never have to worry about them taking advantage of you wife, daughter, sister or friend; you can rely on their honesty and integrity; you will never be overcharged or have any unnecessary work done simply because they think 'she' does not know any better. These guys will take you back and show you what needs to be repaired/replaced and even dumb it down if need be. You are always given the option to buy your own parts elsewhere; new or used... or if it's more convenient then you can trust them to get it for you... Your choice. Lastly, their customer service is A+! It's all about even the smallest of details like the warm & welcoming family-like atmosphere and caring owners/staff that are willing to go that extra mile... I was once in a pinch and these guys picked me up and dropped me off which helped make a bad situation (a broken vehicle) a bit more bearable. Simplified review: First Choice, Your Choice, The ONLY Choice Auto Repair Shop! Thank you Bill, Melissa & all your staff for everything! PS... they will even tell you when someone else can do something cheaper and make the recommendations if that should be the case. Better than 5 stars! I should mention- on this last visit, ALL STATE said that my car was considered "totaled" after an accident (no body damage) and offered me less than a 1/3rd of what I owe. I brought it to my "First Choice" mechanic for a second opinion- well, I'm driving my car home, no repairs needed! Me: Bill, how much do I owe you for this excellent news and all the time you took to evaluate my car? Bill: NO COST! Your a loyal customer, glad we could help you out and bring you good news. read more

Excellent service and customer care. They don't overcharge and if they find nothing wrong with your car they will tell you and won't charge you. They'll even give you a ride home if needed. It's near impossible to find a reputable, honest mechanic these days and we're so glad to have found these guys. This is their third location since I started taking my car. First they were Bolingbrook Auto Repair, then they moved to Naperville Auto Repair, and now they've moved here. I don't care where they move to I won't take my car anywhere else. read more

I've been using first choice auto repair for years. I even used them when they were in Bolingbrook, operating under a different business name. Bill has always been straight with me and charged me what I would consider a reasonable rate for work performed. He's been on time and on budget every time. All of his repairs have held up over the years. Recommended. read more

Very professional crew !!! Honest and reliable people. Bill and Melissa went above and beyond. I am impressed with the service here at Bring Your Own Parts. They really take care of your business. read more