Respectfulness. My first time and pick up and drop off were fine. The employees were very nice and…read morefriendly. We even laughed about my getting used to no car and need of everything. Thank you

They do as well as to be expected. I think their prices are high. It was over $20 for two pairs of…read morepants and a blazer. To be honest, I haven't had anything dry cleaned in a few years.

The cleaning of Snoopy and care that was shown when the cleaning by hand went extremely well. The…read morequality of the cleaning was exceptional and meticulous. Big Snoopy is a stuffed animal that i bought for my daughter over 30 years ago and he had collected quite a bit of soil . He now is in almost pristine condition thanks to Flora's hard work.The value of her hard work is immeasurable.

I had several hotel linens with tough stains, and Flora did an outstanding job removing them. The…read morelinens came back looking clean, fresh, and like new. Her attention to detail and expertise truly stood out. Flora was professional, friendly, and clearly knowledgeable about her work. She took the time to make sure everything was done right, and the results exceeded my expectations. It's not easy to trust someone with hotel-quality items, but she handled them perfectly. I highly recommend Flora's Dry Cleaners & Alterations for anyone needing reliable stain removal and excellent service. I will definitely continue using her services.

Excellent job of cleaning and alterations. Friendly staff! Good experience! Convenient location.read more

Awesome job altering my jeans! Reasonable prices & timely service. Couldn't be happier!read more

Awesome service - quality is consistent- they are also able to accommodate rush projects thank youread more

I had 1 leg seem of men's pants resown for $22 and then a service charge added for credit card. I…read morenever return to any store that charges a extremely high price and adds a service charge for credit card.'

Very unreliable. I dropped of curtain panels to be sewn together. I gave very clear instructions…read more They then called me for clarification. All in all, I explained what I wanted five times. I was told they'd be ready in a week and I'd receive an email. Day 8 I went back and they hadn't even started them. They didn't understand what I wanted. I took the curtains and asked for the owner to call me. It's been over 48 hours and I've yet to receive a call.

Filthy . Horrible cleaning . They add things that belong to other clients ... Stay away from this…read moreplace.

The staff a and mother and daughter team were over bearing asking who I voted for and other data…read morehad to advise them I come in to simply drop off and pick up dry cleaning and do not want them in my business, they do not seem to know boundaries, the final end of my dry cleaning came when the owner did not correct their lack luster behavior and I got stains on some items of rust color dry cleaning fluid a sign it is not changed regularly, do not know to this day why these two are so hostile except they are on a job but are not friendly if you do not want them in your personal business, not my type of place to go, the prices are low but the staff were well below any standard of helpful - they seem to treat the job as a social outlet not helpful at all. New place I go is nice, staff professional and no drama, quite a change from this place.

I have been here twice. The first experience I had with Park Avenue Cleaners #3 was good. I took 6…read morepairs of jeans to be starched and they came out nice. My second experience took a drastic turn when I took 4 brand new pairs of jeans to starched. I had picked up the jeans and when I arrived home and started to put them away I notice that all 4 pairs were stained so I immediately called and they told me to bring them back for a redo. Mind you I live a half hour away. When the jeans were done the owner called me to left me know and to tell me he didn't starch them again he steamed and pressed them this time. When I got there the girl told me the stains came out so I grabbed them and left. When I put them in my truck I looked at them and the stains were still there so I went back in and told her so she got the owner on the phone and he told me that since the jeans weren't 100% cotton this is why it happened so I pointed out that I was wearing the exact same pair of jeans that they had starch previously, and it did not happen to them. The owner told me that he decided to hang a notice on the wall letting customers know this could happen after the fact he already ruined my jeans. I asked him what he was going to do about this situation and he told me that it costed him too much money to redo my jeans and that he in fact took my jeans to his home to put them in his personal washer because they don't have hot water at their dry cleaners. He refused to reimburse me for ruining my jeans which cost me $373.86 for all 4 pairs and didn't even offer to give me my money back for the service. All he told me was he did what I asked. I guess I didn't know that when you take your jeans to a dry cleaners to be starched that they are going to burn them and ruin them. I 100% do not recommend this place. They will ruin your clothing and not care about it and not do anything about it. If it was possible to leave less than one star I would.

I was impressed with friendly customer service and my items were pressed well. I also thought…read moreprices fair and reasonable.

Was using them for about four years clothes started shrinking. I do not recommend this service to…read moreanybody.

Dropped off my full size, white, king size comforter late this morning and requested same day…read moreservice to machine launder (does not fit in my washing machine). Was ready by 4:30 pm pristinely cleaned and folded. Super friendly customer service. Was more than I expected to pay, but totally got my money's worth. Highly recommended!!

Response to owner's response to original review: When I…read morebrought in my dress it only had dirt at the bottom. I explained this and that it was dirt from red rock to your staff over the phone when I called to inquire about cleaning the dress. Any person would be emotional to find their prized possessions returned ruined and to be asked to pay $300 for the ruined dress. Any person would also be shocked to be talked to so aggressively while they are processing that their wedding dress is ruined and they are being threatened by Aiden that he would have to "take things from here" if they didn't run their credit card. The staff at Dove Mountain Cleaners were clearly out of their scope and had many opportunities to communicate this to me or inform me of what was happening with the dress throughout the process but they chose not to. It's clear that your company just wanted the money for the services even if you weren't capable of doing the work and it was out of your scope. I have since taken the dress to another company who informed me that the whole dress should never have been soaked in water and that you should have only cleaned the bottom of the dress, as the rest was still white and any small stains on the rest of the dress should have been spot treated only. The other company was shocked that Dove Mountain Cleaners would take a job they aren't competent to complete and then charge me for ruining my dress. It was clear negligence. Your staff being so unwilling to do anything to rectify their mistake is unacceptable and that is an unethical way to do business. The dress in all 3 of the pictures I posted is the same dress and it is illogical to blatantly deny that it is my wedding dress. Anyone looking at those photos can identify that it is in fact the same dress in a bag with a tag showing the dress was serviced at your store on that specific date and time. I also have pictures of the dress still perfectly white except for at the very bottom during the red rock photo shoot (see attached). I would have had to lay on the ground and roll maybe a dozen times to get that dress the same color that you returned it to me in. Let customers be on alert that Dove Mountain Cleaners will not inform customers if they are out of their scope and competency. As evidenced in their reply, they will not take accountability for their mistakes, and they might be so defensive as to even accuse you of a scam if they ruin your items. Take your clothes elsewhere if you care about your items and want them back in the same or better condition than you dropped them off in for cleaning!!

I decided to try this cleaner after my last one got so large and impersonal. At Ventana I was met…read morewith friendliness. And the result of the cleaning was terrific. The job was not easy and, in fact, my previous cleaner had returned it last time with a note that the dirt could not be removed for fear of damaging the material. Ventana was cautious on receiving it, but did very well. I recommend this business for their amiability and their competence.

Another great Yelp elite referral from our trusty Yelp leader Isabella J…read more Conveniently located in small strip of stores NE & west of corner of Kolb /sunrise . It sits just n of dominos pizza , w of cvs & s of jack furriers ventana tire . West of it is the speedway gas & mini mart . Plenty of parking & 2 15 minute spots in front . Prices are competitive with big local chain that delivers but not as highly rated . I wish I found this earlier as they also have alterations at very competitive if not lower than I just paid driving across town ! 2 day turn around on my sport coat charging 13.25$ . Sue very friendly and a busy shop , I now understand why!

I've been to laundromats enough to know that this one is pretty amazing. It's clean, it has big…read moremachines, and everything works...,..even $20 in the quarter machine! All told, I was in and out with a huge duffle bag in under an hour. I'm glad they're here!

Great laundry mat and fast washers and dryers are super fast my load was only $1.00 since I had a…read moresmall amount and they are commercial dryers my clothes were done in 25 minutes. Very clean place one of the best laundry mats I have ever seen. Friendly owner and people were very friendly and helpfu