this place has one of the most disrespectful unprofessional managers I've ever met …read more I used to be an assistant store manager before opening my own business. I had stopped by there bc I am planning on having a 'yard sale l' with items like polo Ralph Lauren, true religion, yeti, several extra golf clubs, wrist watch display case etc , all of which are either brand new or slightly used and plan on donating 10% of all proceeds to 'United Way' The manager there wouldn't even acknowledge me when I approached her, one of the reg store clerks - which all of the store clerks are friendly and helpful; I've lived in this location now for about 4 to 5 months and come in here daily ; however when the store clerk had asked if I needed anything and I explained that I was inquiring about using the large grassy area closer to the side walk for a yard sale that would also contribute to a resourceful charitable organization called 'UNITED WAY' the manager without even turning around to acknowledge me had said no in the most unpleasant tone of voice one could imagine. I rarely leave reviews, but this experience deserved to be shared -- especially for those of us trying to do something positive for the community.

Small speedway gas station located off chamberlain lane in the east end of Louisville Kentucky…read more Nice neighborhood and a pretty crowded gas station as it is located directly across from the major Ford motor company factory. Prices are usually on par for the rest of the area. As mentioned it gets crowded. So liens get long. The facility is pretty dingy on the inside and crowded. Floors are kinda dusty and bathrooms are pretty nasty. Outside of all of that it's a standard speedway with the beer cafe and has the cafe area that actually has solid food options.

I've been visiting this location for the past 8 years, and the difference is incredible! Since the…read morenew management team Nick and Julia took over from Doug Hakel, the store has transformed into a spotless, well-organized space. No more tall carts cluttering the aisles everything is neat, accessible, and exactly where it should be. The biggest change is the atmosphere. It's no longer chaotic--there's a sense of calm and positivity. The entire environment feels happy, energized, and welcoming for both employees and customers. Huge congratulations and hats off to the team at Thorntons, 3726 Taylorsville Rd! You're doing an amazing job!

The CLEANEST THORNTON'S IN LOUISVILLE…read more I just stopped in for a Coke. And was impressed with how clean this was. Most Thornton's are filthy. There was a tall white male there working and he was wiping off everything, even the fronts of the drink stations.

This is the 2nd night (early morning) n a row that I've gotten here, there's a car parked near the…read morefront door, lights are on throughout the store with someone inside but the doors are locked. It was thanksgiving today, so maybe they're closed but I don't think so...there r no notes on the door giving a reason why theyre closed. They're just closed. I don't get it, especially with someone inside, two nights a a row. this has actually happened here and there the last few months. 3 people have pulled in and tried going in since I've started this review. I Guess we've gotta go to speedway, but That's a toss up as well. C'mon MattT, You've still got pull here. Fix this brother..

Soda machine is always done. Employees stand around doing other things leaving customers waiting in…read morelong lines.

This is a great lil grocery. Gas station also. And there is a which which sandwich shop inside. Its…read moreso clean! And has a little of everything. Fresh fruit. Meats. Veggies. Frozen section. Very clean and organized. I love the choices of serve your own drinks. Pops, slushies and coffee

Amazing gas prices. The owners and staff are friendly and they have many things like lottery and…read moresnacks.

About the cheapest gas that I can find in the city…read more In today's day and times, saving money where possible is amazing. I've noticed the gas down the street is at least .20 cents more. The staff inside are real welcoming and they have a good selection of beer to buy if would like a night cap. When it boils down to it, the cheap gas won me over. I don't think I need to oversell that.

Some of the worst customer service I've ever had…read more Went through the self checkout because that was all that was open. The guy watching over the self checkouts wasn't paying attention and was zoning out in a corner. When I finished, paid, and got my receipt, on my way out he then proceeded to accuse me of stealing even though I had my receipt that clearly showed I had paid and then he had my cart wheels locked up on the way out. Kroger, if you are going to make me do YOUR job, you had better get your ducks in a row.

I stopped by this Kroger location the day before Thanksgiving -- I know, yikes! -- and what I found…read morewas a clean, well stocked grocery store. And even better, the store had staff positioned throughout. At one point, one of the staff (a manager maybe) noticed I was eyeing the aisle signage. He asked me what I was looking for, and then directed me several aisles away. I would have had to peruse many more aisles before finding what I needed otherwise. I go to this Kroger when I want to find anything beyond the basics found at my neighborhood Clifton Kroger. This Kroger in particular excels at a well stocked cheese section, bakery and deli. It also has several aisles and freezers with organic and vegetarian food, plus a large kitchen supply aisle. Also a plus: a drive-through pharmacy. And if you can't find what you're looking for, there's also a Target nearby ... or if you just feel like making your grocery run into more of a shopping trip in general. This is an excellent Kroger to have nearby!

This is a MONSTER of a location. Not a bad thing, but definitely a large store with a lot more…read moreoptions than other locations. For that reason, I typically place my order online and pick up. If you use the app there are typically some discounts too. I was able to save $20 off pick up the week of Thanksgiving. I've used the pick up feature a few times at this location and it's usually spot on. This last time, they were running an hour behind schedule. They did call and let me know, so grateful for that. My dad gave me some last minute adds so I did go inside. With this store being so big, it is often times still full of people. My one complaint about this location is that the day I went Customer Service was closed for over 2 hours in the middle of the day. There was a sign posted that said it would be closed for an hour but when I arrived back it was an hour past the time it was supposed to be closed. There was a gentleman at customer service and he was a little rude in answer questions about time of reopening. I assume he was frustrated, but as were the many folks waiting in line well past the posted time.

poor customer service.. they wouldn't even come to the phone. I was at the Uscan and I paid for…read moreall my items meanwhile the security guard was standing right next to me the machine I was using saw me ring up every item, pay with cash and then receive change back along with my receipt! He still asked to see my receipt, all my items are in my bag so how can you even verify what's on my receipt if you can not see in to my bags?? I believe you shouldn't treat all your customers like criminals that's not how you keep someone's business

I had an issue regarding a purchase I made and needed to return and it was $6 bucks ! I do t even…read moreknow why I wasted time to return it but I did and I didn't have a receipt nor the card I purchased it on but someone there remembered me buying it a day ago , so anyway the customer service said she can't so she went to ask the manager Rhonda and she said no receipt no card no refund so I said ok let's do store credit and that was a NO ALSO!!! So I got upset and started causing a little scene and so she went and got her little chihuahua the assistant manager, kinda strange for a manager to get an assistant manager Mile or Mike not sure to help the situation. So I left with my item and no result and upset as heck only due to principal not that I didn't or couldn't return a 6 dollar item !! Hell to her and her chihuahua man for being so unprofessional while conducting this situation or simply said handling the matter! She should be fired or demoted for sure!!

Amazing how easy to checkout. Friendly people greeting Ms Anna…read more Personal coupons mailed of specific item I buy on a regular basis. Plenty of parking Clean facilities.