Great first experience! We have a toddler but no family here so setting up a date night as new parents has been a challenge. A friend suggested Five Star and I appreciate that they offer both a drop off site at Downtown Summerlin as well as booking for in-home sitters. We used Yacine, who was punctual, warm and personable. She and my daughter had some fun before bedtime and we stayed out celebrating our anniversary with a concert and dinner. It was cute to see our daughter talk all about her fun time with her new friend the next morning, and the experience went better than we expected. We look forward to scheduling a time with her again soon or doing a drop-in time to grab a meal at DTS. So thankful this service is available for those of us who do not have family to help out. read more

I cannot say enough how much of great help it has been from five star sitters for few years now ! My family and I visit Vegas very often and every time we request for a nanny, five star sitters have been above and beyond their service. From outstanding coordinator Selena specifically to nannies arriving on time and take great care of my kids. It has been all so very special and helpful. 10/10 recommend ! read more

I signed up with Five Star Sitters hoping to find a nanny. However, you are only matched with candidates and are not able to view nanny profiles in advance. After a month, they matched us with only one candidate who was clearly looking for a full-time position, while we were only seeking part-time help. Before confirming the in-person interview, we checked with the agency and asked them to confirm with the nanny that she was open to a part-time role, they confirmed! We canceled our plans with friends visiting from out of town to accommodate the interview, only to find out that the nanny was seeking full-time work exclusively. After that, we waited three more weeks without receiving any additional potential candidates. It felt like a waste of time and resources, and their pool of candidates seems extremely limited. Unless you have at least two months before you need childcare services, I would not recommend them. read more

We feel so lucky to have found this daycare--it's truly been a blessing for our family. Being nearby is already a huge plus, but what makes it special is the incredibly kind and caring staff. Danica and her team create such a nurturing environment, and our son is happy when we drop him off and pick him up. The 5-hour max window works perfectly for our schedule, and it's been wonderful to see him get the chance to socialize and play with other kids--something he doesn't get as much of at home. We're so grateful to have a place we trust and feel good about. Thank you, Danica and team, for all that you do! read more

They are the best, have saved me multiple times. Have reliable service & their downtown play area is great too. Can't recommend enough!

Five Star Sitters has truly been my village since the start of my motherhood journey. My oldest, now 7, has been coming to Five Star since he was just a year and a half old, and to this day, all three of my children, including my 5-month-old, are cared for here. Danica and her incredible team have been my saving grace. As I navigated postpartum depression and the challenges of life with three little ones, I have always felt completely at ease leaving my babies in their care. They are not just sitters--they are family. The entire team is kind, respectful, responsible, and always maintains the highest standards of cleanliness. I am forever grateful for them and cannot recommend Five Star enough to other moms. We all deserve a break, we all have things to get done, and most importantly, we were never meant to do this alone. Thank you, Five Star, for everything you do! read more

Great service, amazing nanny. The price was good. Loved their service, we needed nanny at the hotel, she came on time and was very polite.

We struggled so badly to find care for our kids when schools were closed. We don't have any family nearby, and asking friends is another ballpark. We have come to rely on Five Star for our at-home sitter needs. Everyone they have sent is experienced and professional. I love it when they even clean the lighthouse after the kids take a break from playing. We have also recently used their brick-and-mortar location at Downtown Summerlin. I still prefer the convenience of in-home care; however, this is an excellent option. our one-year-old had a great time, and she seemed well taken care of. The owners are very prompt and professional and always do everything they can to find us availability during busy times. read more

Easy, reliable and affordable ! We use a specific sitter through five star sitters and are soooo happy with her and the whole process

Love this place ! I drop my little one off so I can go work out. They're super sweet and every time I peak in when I go to pick him up they're always playing and being so great to all the kids. This review is for the downtown Summerlin drop off . read more

Great service overall. I used there services in Las Vegas. The customer service is excellent and every time you call they are very helpful and responsive. They were very accommodating for what I needed pretty quickly. Prices are very fair! I was happy with the two sitters they provided! Tori made my experience so worry free! If you get Tori as your sitter, you are sooooo lucky! She is absolute best in every way!!! She played with my kids, talked to them, and is so sweet and loving!! My husband and I went out in Vegas and felt no stress! She gave us updated every so often and made our trip that much better!!! Would absolutely use this company again!! read more

We have used Five Star Sitters for the last three years and could not say enough amazing things about this company and Danica herself. The amazing staff for both in home and the play place are top notch! We found so much comfort and peace knowing that they extensively vet all the staff that care for our kids. The app is easy to use and shows all the important information needed about who is coming into the home to care for the kids. Without a doubt our kids felt safe, loved and excited for their next time with any of the five star staff. read more

I used Five Star Sitters during my recent visit to Vegas. I was a little hesitant and skeptical at first but I was put at ease when the sitter arrived. Our first sitter came slightly earlier than scheduled and was great with our toddler and 8yo daughter. The second sitter also came slightly earlier than the scheduled time. She too was super friendly and great with the kiddos. Their rates are so reasonable. More reasonable than most places I looked into - $14/hr (1 kid) and $1/hr more for additional kid plus $25/booking. You lose the booking fee if you cancel so be sure before making your booking. Another plus, there's a live person when you call their no. I would use them again the next time we go to Vegas. read more

I recently had the privilege of working security for an event in which Five Star Sitters was also contracted for child care. I was extremely impressed with their patience, kindness and professionalism throughout the event. Not only were the parents very happy with the care they provided, the children also seemed particularly happy and comfortable. read more

Such a convenient service with the highest level of workers. Everyone is always so sweet whenever we have questions and is fast to respond to email. They have been in business for a very long time and I completely see why, the highest level of care and attention to your littles is always a must and this place gets it right. read more

Hire them NOW! Danica and her team of people are extraordinary. They go out of their way to help you and your family needs when you communicate honestly and specifically what you want. I started using this service as a date night service, and have contracted short term contracts, and long term nannies. I have had 2 people that did not work out for my family. When I called the service and expressed the caregivers inability to handle our rowdy boys, they were professional, caring, and then made arrangements to complete the weekend. wow, 2 people out of how many that I have hired, Man, those are some great odds, I cant expect all people to be able to handle 3 rambunctious boys! Mom appointments? Date Night? Weekend time? Hire them, you wont regret it. read more

I take reviews very seriously so trust me when I say this is HANDS DOWN the best babysitting center in Las Vegas. I did tons of research before coming here and couldn't believe that 99.99999 % of the reviews are all five stars. I see why now. My toddler has had numerous babysitters from this company and some were good but most were great. I have baby cams so I can always see what's going on and it's the sweetest thing to see babysitters be so loving and kind to my LO. Many even show up early with mostly all being right on time with the exception of maybe 2 that were like 3-5 min late. (Can't complain about that). Before I was seeking out sitters and they are HORRIBLE in Las Vegas. Randomly cancelling, unreliable, ghetto, some down right scary and having to be turned away... I have NEVER felt that with this company. They truly vet their sitters and make sure they really are five star sitters. The do extensive background checks and vetting before even considering them to work for the company so all in all it's a win win because I feel safe in knowing my baby is safe with qualified people. Now let's talk about the actual facility. AMAZING. They have a cool indoor play area. They do arts and crafts, and read books and more. I love how they do not promote the use of tv or tablets as I am totally against my LO watching tv until after the age of three (severe harmful effects on a child's brain that watches tv or light up toys/tablets before the age of 3). I expressed this concern to them the first time I dropped my LO off and they reassured me that they do not do any tablets or tv. Again a win win! I waited a long time to write this review.. but now that I've tried over a dozen sitters from here and the actual facility it's 100% a five star at rating. Also as for phone staff. They are great. Anytime I call and need assistance they're in it right away. This place has been hands down a huge help to me and my LO and I am forever grateful... the ONLYYYYY thing I would change is to have a enforced rule to the sitters to not show up to someone's home wearing perfume. Many people don't want their homes smelling like someone else's strong perfume in general and others are allergic. read more

Cancelled on me last minute then when I told them they said I had cancelled not true got a text from the sitter saying they couldn't come. Asked about my $25 booking fee and they would not refund me. read more

Glad to have Five Star Sitters to drop off my child when I need it the most. There is a max of 4 hours, but it's plenty of time and reasonable pricing. You do not need reservations, which is awesome and they offer water and snacks. My daughter enjoys being dropped off too so that's a big plus. read more

I have trusted Five Star sitters with my child care needs for the last 9 years. My husband and I unfortunately do not have family around to help with childcare, so we have always heavily relied on Five Star. Their reliability is exceptional, the sitters they provide and the overall care they give is exactly what their name says, "Five Star"! I have and will continue to highly recommend them to anyone looking for childcare services. We couldn't have done it without you! read more

I have been coming here for two years now I absolutely love it here so much They are so good with kids my oldest daughter loves coming here . It's so fun for her they have an indoor play area with a slide which is so cool They really truly are the best drop in day care sitter They always change there diapers before I pick them up, which is the best because I don't go home right away I have nothing but good things to say about this place It's amazing read more

My daughter loves going to five stars sitters. I love how they offer this in DTS. My daughter is very active and loves to explore, so shopping, dinning, is stressful for her, thank goodness for five star sitters they fun safer for kids an parents. They have a jungle gym in the middle of the facility, facility looks clean. I highly recommend five star sitters. read more

I was nervous to leave my five and three year old behind for an evening in a city that I don't know too well. After some extensive research, as well as getting an incredibly high quote for babysitting services at Mandalay Bay, I found Five Star on Yelp. I thought the reviews were too good to be true and decided to call and speak to someone on the phone. From the moment I chatted with Five Star I felt at ease. It's clear that they are friendly, kind, and focused on providing the best care for families visiting the Vegas area. They walked me through the process of booking a sitter step by step, and answered all my questions with reassurance and confidence in their service. I was connected to our sitter, Tori, a week in advance and she was wonderful. On time, professional, friendly, helpful, and kept my kiddos safe. Putting your kids in the care of someone else can be nerve-racking, but Five Star gained my trust and made the process easy. Would highly recommend! read more

My son absolutely loves going here so much that he asked for me to go to the gym so that he has an excuse to play here. He loves the staff, the activities, and the play equipment. I'm grateful They have his approval because that means I can drop off here and head right over to pure barre or TruFusion for a work out. Or I can change my mind last minute and go spend too much money at Sephora without a six-year-old tugging on me and asking to leave. Please don't ever close this location. If you do, I promise I will have a few dozen hair-pulling moms riding very strongly worded letters to bring you back! read more

Regarding their at home sitters, if you have children under 1 years old I highly recommend not using this company. We had a really horrible experience with a sitter where our kid was left alone on stools and allowed crawling to the edge of our pool that we gave clear instructions to not go on that side of the fenced off yard. On top of this, the company will make you feel horrendous about letting them know that a sitter did a bad job and will try to blame it on you. read more

My little boy loves this place. He always has a great time and loves the staff here. It's perfect if you'd like to do some shopping and not have to constantly look for your 5 or 6 year old running around or being bored. They'll have such a better time and outlook when you ask them if they'd like to go to downtown Summerlin to go shopping. They will love this place and you for bringing them... Aloha read more

My son loves coming here. Staff is really easy going but also very responsible and reliable. I love this place and have come in 5 times now and so far very good experience. The other kids are always sweet too, I am happy to have this as an option specially when it's this hot outside. read more

I've only read the reviews and I was sold as soon as I call to make a reservation they are all very friendly professional and over all great ! This place is very clean kept and safe . I have dropped my 2 year old a few times and will continue, the staff is always willing to help and make me feel welcome. The prices are amazing always but make sure to tip ! read more

We've been using five star sitters on a weekly basis now for a while, and I don't understand how more places like this don't exist!! It's such a great value for the occasional few hours of child care you might need. We live nearby and I work remote, so I love being able to drop my son off when I have work meetings, or if I have an appointment nearby. Their weekend events are great too. My son had so much fun at their recent Moana story time. All of the employees we've dealt with are friendly, and remember my child. And he asks to go back which is awesome! My only complaint is that they don't have evening hours. Would love to be able to drop him off after 6 and enjoy a kid free dinner! But other than that, this place is such a great service. Can't beat the cost, even their snacks are cheap, and the convenience. read more

Great sitters! Peace of mind anytime I go to Vegas!! Totally recommend! Very experienced and patient sitters!

I can not say enough great things about Five Star Sitters! They are my go to sitters. My kids have loved every sitter to come to my home. Always on time and very reliable and also affordable. Forever my go to. read more

I LOVE 5 STAR SITTERS! We tell all our friends about this place. My kids love it here. They have helped my apprehensive kids who dont go to daycare love this place so mom and dad can enjoy a dinner or go shopping. I have not used the in home service but I recommended it to a friend and she loves it. My kids did go through I weird funk where they didnt want to be dropped off here or at grandmas for about a month, I think it was just a healthy growth development, and thank the good lord we are back to being happy kids being dropped off! My little man asks every time we go by to go to the play place and his sis loves it too. Everyone here is so nice! I love it. Danica celeste and cynthia are a few of the ladies here. My son absolutely LOVES cynthia. I love that this place is clean and safe. I wish they had more locations in other cities because it's totally a setback when we vacation lol read more

What a fantastic concept. My son loves going here and has the time of his life. This facility is beyond beautiful and the staff is extremely friendly. As an overprotective mother, I highly recommend Five Star sitters without hesitation. read more

What a reliable service! I love that they have a mobile app! My family recently came to town with my baby sister and we needed reliable childcare for a few days. We were hesitant to hire someone we had never met to babysit, but after speaking with a member of their staff about the process, and reading the reviews online, we decided to book with them on 3 different occasions. We had the same sitter for two of the bookings and a second care provider for the third booking. They were BOTH so kind and so professional! Their rates are reasonable so we left them each a tip for their services right on the app. The customer service team was very responsive and helped calm our nerves over booking a babysitter through an agency. Would recommend Five Star Sitters to anyone in need of childcare. read more

I visited downtown Summerlin, and needed some childcare while i visited Beverly Hills Rejevenafio Center. Based on their stellar reviews, i felt comfortable leaving my 2 boys at 5 star sitters while at my appt. It was very clean, under control and they did a great job watching my kid's! I will be using 5 star sitters whenever I'm out that way! read more

We had a very pleasant experience with Rhonda last night. She arrived on time, dressed very professional, and took time to get to know us. She was very patient with our daughter who has separation anxiety. She remained calm and gentle when she was screaming for her parents. We cannot appreciate her enough. Five Star Nannies made an extra efforts to find us the perfect sitter. I would definitely use your service again in very near future ! read more

So I made an account a long time ago and forgot the log in and then last night my normal babysitter had to cancel last minute due to an emergency. I remembered five star sitters and made a new account. It was about 5:30PM when I found out my sitter couldn't make it and made a new account. The site stated that making reservations in advance was recommended and if they were made within 12 hours of the reservation start time there was no guarantee that a sitter would be available. Which is understandable. My reservation was literally 3 hours away. I received an email saying they were so sorry that they couldn't accommodate me and they could refund my $20 reservation fee or put it towards a future reservation. I then received a call as well from them and she apologized and said she'd been trying to find someone but was unable to and it was really busy this weekend so she didn't think she'd be able to find anyone free. She then recommended if I wanted a Friday or Saturday night reservation to book the Tuesday or Wednesday before to guarantee it. I then asked if anyone was available later on that evening around 9:30/10 because my evening plans weren't a set time. It was just going out to be social with friends downtown so it wouldn't matter if I got there later. She told me she'd check around for me again to see if she could find something for me. About 30 minutes later she called back and said no one was available but then she offered to come and watch my children for me after she closed down the Downtown Summerlin location. I thought that was amazing that she offered to do that after running that location all day. I couldn't believe my luck. She got to my place right at 10:05. She stayed for 3 hours until my son's father could come and sit with them and the price is insane! $11 an hour and then only $1 more for a sibling. So $12 an hour with an at least 3 hour minimum. Sooooooo much cheaper than what I was paying my sitter! This agency is amazing! And Celene is amazing! If you need childcare that you can trust and that's affordable and just so great to work with this is the only agency you need to remember. Thank y'all so much. I'll be using you guys again and again! read more

I'm always skeptical when I see all 5-star reviews, but 5 Star Baby sitters truly deserves them. The website to request a sitter could do with a redesign for its navigation, but was simple enough to use. I submitted the request around midnight, and received a confirmation call around 9:30AM. Service was prompt, professional and friendly, and the agency went out of their way to identify a good match for us based on personality requests/timing/interests. We were sent a confirmation email with a highly detailed description of our sitter, including background, certifications (including CPR/BLS, etc) and experience. Joanna was our sitter, and she arrived slightly early to navigate the hotel system. She was absolutely amazing with our 3 crazy screaming wildlings, not even batting an eye when the shrieking began. She was kind, patient, and followed our convoluted instructions to a tee. The kids loved her, and we used her services two nights in a row for date night. Will definitely use them again when we come back to Vegas. We give them our highest recommendation. read more

Have been taking our child here for a bit, had an issue this evening with "snack time" but I will give credit to how the owners/managers handled the issue and how they were open and honest to us. Can be perfect everyday- but it's how you bounce back from stumbles that shows who you are Otherwise, staff have always been very friendly, facility is clean. read more

I am so impressed with their services. They are beyond affordable, were so helpful, and the kids in our group were so well taken care of. You can tell that this small business works hard to keep their clients happy. I have referred many friends to them for a variety of services including just on-call babysitting and nanny services. All of my friends have had nothing but amazing feedback. Definitely looking forward to trying their Downtown Summerlin play place too. read more