They don't have everything, but it's enough in a pinch if you don't want to drive far away. They…read morealways seem to have what I need and even have a lot of things that are neat or quirky that I don't need but might want. Friendly staff willing to help and just a great hardware store. Even the customers are sometimes a bit quirky. Love it

Nice folks, we live out of state and needed a recommendation for someone to do a deck for wife's…read moreparents. They took time to seek out an individuals phone number and called us back. And their recommendation was a good one, he did a great job. (Hope he bought the materials there!)

Biggest little hardware store in Texas!…read more As other reviewers have said some prices a bit higher than the big box stores but 1. It is close to home, 2. The folks that work there are some of the nicest people on the plant, 3. Just need one bolt? You can find it like in an old time hardware store. You don't have to buy a packet, just the one bolt you need. 4. Need something but you are still in your pajamas, just pick up the phone and call, they will tell you in a short time if they have what you need and the price. 5. Store is well stocked, 6. The place is super clean and well lit. 7. Items on shelves in a logical order. 8. Aisles well marked. 9. As a former merchant, I'm a huge believer in supporting local businesses first. It's not all about the price.

I shop there all the time, somethings are cheaper then big box stores and a lot is higher but I'm…read morenot going to drive all the way to north longview to save 2 dollars . I have a great time talking to the clerks and floor hands. Also it's all local people there and I like giving back to our little town of Gladewater.

After three trips to Lowe's and hours of frustration I was directed to Apex and they seemed to know…read morethe problem I had before I ever opened my mouth. They showed me how to fix my leak and it only cost seven bucks! Each of my trips to Lowe's had averaged at least $16 and all of their stuff was plastic. Apex was cheaper and the connectors I got were heavy brass. They were so friendly and helpful it really made the whole experience better.

Piss Poor. This store has on old lady I have dealt with twice. She does not know what the hell she…read moredoing or talking about. I ask if they made a washer that was not HE. She told me they do not make them anymore. Bull Crap! I drove three miles down the road to Lowes and got what I needed. She lost a sale on washer and dryer. The man who runs has the preverbal stick up his butt. This use to be a fine little Sears store. I will never grace that store again until they change ownership. So much for trying helping small town business.

There customer service is the worst! Calling you get Ai answering machine. DUMB and DUMBER!…read more Over 40 minutes to answer phone. I wish there was another store close. I rate their Helping Service a Big "0"! I am going to take a headache pill!

Washer and dryer purchased are the best. The gentleman that helped us was very knowledgeable and…read moretook the time to be sure we were happy with our choices. The delivery guys were absolutely great. Hooked everything up and made sure that they were working. Cheerful, professional and neat are the words I choose to describe this team!