Don't use this shop for repairing expensive or luxury car. I used them to fix small scratch in my…read moreAudi and I regret it. the paint was visible and the scratch wasn't done right.

I was highly recommended to Gerry. He did not disappoint. Fantastic job. Very reasonable price. He…read morehas a great personality. Vehicle was ready as promised. The next day. Hope I won't need auto body work again but if I do will definitely return to him. Thank you Gerry.

Amazing body work on my 2003 Jetta at an amazing price!…read more He is located about an hour from Metro but well worth the drive. Very knowledgable And talented. My car looks better than when I bought it in 2005!!! Highly highly recommended.

Glen is a great guy and really helped us out with a noise (something hanging) and we were afraid it…read morewas really bad. Even tho it wasn't a working day he came out to help and fixed us up!!! Thanks much Glen

I have had my car and 2 of my motorcycles painted here. This is probably the only body shop i have…read morebeen to that actually cares about my time and well being of my vehicles. Great guy and amazing customer service! I will never go anywhere else!

They Blamed The Rain & Wet Paint For Their Terrible Work…read more Update April 2019. They are now blaming wet roads for the terrible paint job. When #1. Why would they call me and tell me the truck is ready if it couldn't be driven on wet roads. And or. If they paint was still wet? (was I supposed to put my truck in a box and carry it home?) #2. It was minus 8 and overcast the day it was picked up. #3. It was taken back to be corrected since the first day it was picked up. No mention of this excuse before. A l lawyer has been contacted. This company and location are a joke. The area supervisor (Clint) also lied to our insurance company. (wet roads were to blame etc) *AVOID* *AVOID* Not sure how this place received such good reviews. It's likely from people who show up and just want a vehicle fixed. When it's done. They take off and don't care. Or don't inspect the work. Unfortunately. That's not my parents. They baby and are meticulous with their vehicles. Not sure who they have there doing the paint. But they should pick another profession. The truck in question was 6 months old. $60,000 truck. A retirement gift to themselves. Collision was not their fault and their insurance basically said they had to take it there. Likely because it was the cheapest. The actual color matches OK. But the texture and peel are horrendous (the day it was to be picked up it looked like a child did the work as there were runs, lines and imperfections everywhere. They had to take it back in to fix it before they left the first time. That was all that could be seen in that cold overcast day. So who inspected the work before calling them to say it was ready? I'd say no one). The next day. When. The sun came out. Revealed all. There's dry patches. Patches with little peel and places that are dull and lips where they used tape. They took obvious shortcuts wherever they could when doing this job. Even the district manager agreed. But even he. With a few places pointed out to him. Said. "he was OK with that". Well. Its not his truck or his money. So who cares if it's acceptable to him? Anyways, the truck was taken back in again a few weeks later to have some sections redone. However it still isn't done right. The texture and peel are still off significantly. Especially when you look at the factory paint on the other side of the truck. Front door still isn't lined up right and the door badges are even off a bit etc. There's also several small indentations in the paint in places and rough bubbles. Owners are friendly enough. But the people doing the work there do not take pride in their work or just don't care (if I owned a body shop and the guys I had working there were doing work like that they'd be gone). My parents will never look at their new truck the same. I've even heard them say they wish someone would side swipe it in a parking lot so they could have it redone elsewhere correctly. It's a shame their retirement gift. A truck that meant so much to them after working for 40 years . Now doesn't. To me. When the district manager says "we aren't robots so it's never going to look as good as factory" tells me a lot. It says if you want your vehicle to look like it's supposed to. Don't bring it here... Might be a good place to get a bumper painted. Or a wheel barrow. But other than that. Don't go to a Carstar. Avoid. My heart breaks for them. As I don't like seeing bad things happen to good people. Especially my parents. I'll NEVER have anything of mine done at any location. And I'll be sure to spread the word. All in all. It's some of the worst work I've ever seen and if it were my truck. I'd have my lawyer on IT! *Avoid* *Avoid*

From the owner: CARSTAR is a network of independently owned and locally operated collision repair facilities across…read moreCanada, providing expert auto body repair, paint refinishing, dent removal, accident damage restoration, and more services. Backed by the Driven Brands Collision Group, CARSTAR delivers OEM-certified repairs for all makes and models, including luxury and electric vehicles. Working with all insurance providers, CARSTAR helps simplify the repair process while delivering safe, high-quality repairs and outstanding customer service in communities across every Canadian province.

Jeff's firm beat their own estimate (which was already better than many shops that have reviews…read moreonline). Their work was solid and their service fast. Highly recommend.

From the owner: We here at Overall Collision in Dartmouth are a family owned and operated business for the past 20…read moreyears with 30 years of experience in the automotive repair and paint industry.

Highly recommend this business. Repaired a dented quarter panel and painted. Competed promptly and…read moreready when they said it would be done, for the price they quoted. Something you don't often see elsewhere these days. Excellent job and even cleaned my truck cab. I also had them do a paintless dent repair 8 years ago and the service was great then as well.

If you are driving around with yellowed plastic headlamps, there is a solution. Dent wizard's…read moreexcellent service.

Yesterday I started calling around looking to get a paint job on my vehicle. The man who picked up…read morewas rude and presumptuous and had no interest in providing customer service. I kept googling other options this morning but came across another review on here from 2021 that echoed my experience exactly so apparently the same arse still works here, picking up calls.

I went for a quote on a full paint job on my car. The man came out and immediately blurted out 5…read moregrand...which is fine, it's a quote like I asked for...but then made the assumption I was expecting it to be far less, which I was not. I was undermined and questioned about a previous quote I had done at another shop. I felt like this man made the assumptions I knew nothing, and was expecting cheap work. I left bothered by this mans poor level of customer service, he should probably pack it in and stick to painting cars.