I originally had my minivan at my usual place, Scott's Affordable Car Care, which has been great, but they were unable/unwilling to fix a stuck sliding door. They were worried that their trying would lead to a broken door panel, so they recommended I take it into a body shop or the dealer. I looked up this place on Yelp, which is right next to our library, and could not have been happier. They too were worried about breaking the door panel, but worked out a plan with me a month in advance, since I couldn't wait for the part at that time, and laid out what my options were and the potential costs. Back on break, I took it in, and not only were they able to get it back to me in two quick days, but did so at a fraction of what I worried I would have to pay. And all the while they did so with exceptional service: cookies and coffee in the waiting room, a charming dog, and a friendly staff that was patient in explaining all that they did. I can't recommend this place highly enough. read more

North Star Collision is honestly the best collision center I have ever come across. Jesse and Hannah fought for my car and did everything in their power to make sure I was happy and very satisfied with their work. I didn't want my car totaled and the dedication and emotion/passion Jesse and Hannah provided, made me feel absolutely no regrets about taking my vehicle to them. They did everything they could to lower any prices so that I could have my car back. This collision center isn't about getting their money and moving onto the next like other collision centers are. They really value your feelings, your financial predicaments, and your time. I love everyone over there at North Star Collision and will continue to rave about them. Thank you guys SO SO much!! -Alexis Porter read more

So this was my first time having to deal with a car accident - I'd have to say North Star Collision Repair totally exceeded my expectations. Being a super busy business-owner and Mom I really didn't have time to deal with a car accident (nor did I want to). As soon as I brought my car in, they immediately started the process with my insurance company and handled all communication on my behalf. This accident that I thought was going to be a pain in my butt turned into the easiest thing I've dealt with all week. You can really tell Jesse (the owner) knows this industry and takes pride in all his work. I'll be referring everyone that's been in a car accident back to North Star Collision. read more

I wanted to tell everyone what a great experience I had at North Star Collision, I have been to in 2 major car accidents in 3 months both not my fault. It's been very frustrating having to deal with all this! Jessie assured me I would not have to worry and he would help me and he did! They took care of the rental through the insurance company because I did not want to deal with them. Hanna called me every time she had a update with my car( she truly is a blessing) Jessie fixed my bran new car perfect, better than before this is a very professional place to go to, clean and friendly, someone you can trust!! Thanks for helping me out with this Jessie and Hanna, Renae 5 out 5 stars read more

My wife was in an accident in September, her Honda Odyssey was t boned in the passenger sliding door. The North star Collision repair was just a few doors down and my daughter told me to go there as they gave her great friendly service. My experience was friendly not just professional and he worked to help me in every way he could. I am very happy with the with the whole experience of doing business here. I have seem him again with questions about getting work done on my other car not insurance related just ageing. The verbal estimates were a lot lower than I expected and I will have him do all my auto body repair from now on. Jim K. read more

My bumper got ripped off the back of my car; took it here and am exceptionally please with the service! The estimate was the most reasonable I came across and everyone I spoke to was incredibly friendly and personable. The work was finished within two days and they were kind enough to clean my car inside and out (including the duct tape residue). I had no expectations for that level of service and was so pleased and grateful to the wonderful people at North Star. Thank you for your kindness and help! Also, your puppy is crazy adorable read more

Northstar has helped me with getting my Subaru WRX left side repaired after a drunk driver hit me. Luckily, I had full coverage. They worked directly with the insurance company which was very helpful seeing as I didnt have to be the one in the middle. They are very effiecient and thorough with the estimate process. It took about a day to get back to me and within a week of getting parts ordered and replaced I was back on the road again. I will be using them again if there is ever a need for collision repair. read more

I went here to get my bumper fixed after being rear ended. I am very impressed with my experience. I've been to many auto shops in the area over the years, but this place is definitely where I'm going from now on. I was treated with honesty and respect by Jessie, the owner, who is not only very knowledgeable and experienced, but also a great guy. I am very pleased with the work done on my car. I highly recommend anyone looking for excellent customer service and quality work take their car here!!! read more

Brought my wife's car in to get an estimate to have the bumper repaired on her Subaru that was scratched from pulling up to close to the parking blocks. The estimate was fair and the owner Jesse walked me through the process. Picked her car up 2 days later and WOW the bumper looks new again. We were very pleased with the quality of the repair and the integrity of this place. I know where I will be taking my vehicles for any future repairs for sure. Thanks guys. read more

Thank you North Star Collision!!!! I am so grateful for all you have done for me and my family. Not only did you put our truck back to showroom condition but then you went over and beyond with my RV. From start to finish you turned a real bad situation into a stress free experience for us. Jesse and his team has also fixed my 2 daughters and my sisters car. ( we are a bit accident prone) Just knowing that when we have a ot oooo we have you guys to call. read more

While traveling at about 50mph, a turkey decided to commit suicide by flying into the front of my Excursion. That turkey did an incredible amount of damage and I can't give enough praise to everyone at FIX AUTO! They made it new again. Excellent work and fantastic service. Austin was my main contact and it was nice to have someone who kept me updated all the time. Thank you all for your quality work! Pete from Folsom. read more

At the last minute I decided I had been going too long without my antenna so I stopped by NorthStar Collision and Jesse stopped what he was doing and got right on it for me. It was done in no time. I will definitely use his services again (I hope I don't have to) and I will most definitely recommend his shop to friends and family and anyone else who will listen. Thank you Jesse at NorthStar Collision!!!! read more

My husband dented his truck fender yesterday, and stopped by North Star Collision today to see about getting it repaired. Jesse at North Star was great, and fixed his fender right away. My husband was super impressed with the service, and said that the shop is prompt, professional, clean and business-like. Jesse recently purchased this business, and I expect he'll be super successful - we're impressed! read more

Under new ownership with JESSIE, This place is amazing. Office looks great and clean and jessie is so helpful. I went in there to get an estimate on how much it would be to fix my bumper and he was awesome! Helped me right away, super friendly, and over all great EXPERIENCE. His prices were comparable to anyone around and is super trust worthy and friendly. I would recommend anyone to him! Great guy! read more

Jesse and his guys not only fixed the damage caused in a front end collision and per our request changed the color right down to door jams engine compartment ,behind the bed and cab ..i guess thats all they did when i said not only it was alittle misleading but he made that truck better than ever he did amazing work i cant say enough .thanks North Star read more

I had a genuinely excellent experience at Fix Auto Orangevale. They explained my estimate, kept me updated on progress, and delivered the vehicle back on time. The front office folks were very polite and professional. Shout out to Joe and Brett to name a few. Highly recommend if you need collision repair. read more

I took my car in to Fix Auto ( formally North Star) for an estimate to get it ready to sell. The estimate was was very fair, the work was excellent. It was completed in a timely matter. Who can ask for anything more? I would definitely go to them again. Judith Flint read more

Tremendous work at a great price! Problem was fixed within a day, got updates throughout the day on progress, very thorough! They even washed the outside of my car and detailed the inside when done! Absolutely the best car service I have ever received! read more

Excellent work. Really nice people. Jesse kept us informed throughout the entire process, helped us deal with the insurance company and adjusters. This is a great company that you can trust with your vehicle. read more