Great Friendly Staff. Great Service. 2023 Honda Odyssey Loose front bumper & grill replacement. Remove bumper, replace grill, adjust body parts re-alignment. Price was fair market. Did not even shop around. Keeping it local. Parts sources were very quick on delivery. Quoted 5 days for parts and repair. Finished in 2. Very satisfied. Great service. Highly recommend. read more

Good place to take your car for body repairs. They are pleasant, professional, and they kept to the schedule. read more

Savannah and Janell helped me with an estimate on my car and were so professional and helpful. The whole office staff were amazing, they make a bad situation much better, read more

What a great experience! After a guy plowed into the back of my brand new car, I was pretty bummed, but the staff at Caliber handled everything so smoothly, it turned everything around. Janell was friendly and competent, and Josh handled every aspect of getting my car back into shape quickly and beautifully. Great place, I highly recommend it. read more

Savannah and estimator Josh are great! The whole staff is friendly and welcoming. Services provided are fast and efficient. Everything is great! read more

The workmanship was average. Our service after the sale was less than satisfactory. My husband and I went to the Orangevale Caliber Collision location to pick up my car after repairs were completed. We were working with Thomas. When it came time to check out we were told there was a $500 deductible. We explained the situation, the deductible was being waved, but we were still required to pay the deductible. Thomas called my insurance company but it was right before 5 o'clock so he was unable to reach our claims adjuster. Thomas suggested we 'just pay' the deductible or he could 'hold the vehicle' until the matter could be cleared up. That doesn't seem very customer oriented to me. My suggestion would have been to release the vehicle and work it out the following morning but that wasn't a courtesy Thomas the was willing to extend us. As a result we won't be back. Mercedes, the receptionist was friendly, but the rest of the office appeared indifferent to our being there. The 'people in the offices' adjacent to the front desk, need to be a bit more personable when doing business in a small town like Orangevale. read more

Everything about this shop is positive. From the front desk, answering phones, receptionist, to the actual, top-notch repair. Got a call every day with updates and also, text messages with status. Friendly staff! Helped me with the rental. My car looks new again! read more

Took my car there to get repaired, an insurance claim from a lady who ran into me, well they wanted to say the damage was a total loss, ( it wasn't just slightly body and paint job) and the insurance company paid them........but they never came to pick up my car via tow, or call me to bring it back in to repair it........while I'm driving a rental for going on almost one month! Horrible customer service read more

I had a relatively minor issue after dropping my vehicle off. The way that the manager handled the issue was outstanding. He demonstrated excellent customer service and willingness to make things right, even though it was my issue to begin with. Great shop, great people. read more

I kid you not. We have been through hell trying to get our car repaired. 8 months later, my car ended up totaled and towed away. My car started in Orangevale and was shipped to Auburn after Orangevale couldn service it. While in Auburn shabby repairs were made and my car was exposed to mildew and mold while in their garage. Treatment of the mold by their 3rd party vendor rendered the car useless due to a chemical smell that could not be eradicated. Nor was the mold and mildew eradicated. I drove the car once for a medical appointment and the left headlight fell out of the casing causing irreparable damage to the headlight. The new bumper was aftermarket and began to become misaligned to the fenders. I called to get the repairs for the headlight and number and was informed by the regional manager that headlights don't fall out after being repaired. This was after the Orangevale shop committed to fix everything again due to the poor workmanship. I am now working with my attorney rather than a second class business. read more

To those who did the physical labor on my car thank you! The actual repair of my vehicle was really well done but the process of getting to that end product was a major headache. I felt I had to keep calling to make sure the repair was actually getting done because I was left in the dark about my repair pretty much no updates unless I called myself. My car was transferred from the Roseville location to this orangevale location on a Monday. Heard nothing from the shop when I call to see how the repair was going I was told on 3pm on Thursday they hadn't touched my car yet. My service coordinator was Jason. Basically nobody took care of calling my insurance and adjusting the claim to cover the orangevale shop instead of the roseville shop so they weren't gonna start the repair til that was done. This could have been fixed with a 5 minute phone call directly to Allstate or to me to tell me to call Allstate myself but instead I received zero communication and they let my car sit for days while I paid for a rental car out of pocket. And they were aware I was paying out of pocket for my rental car. Moral of the story take your repairs elsewhere read more

Great place to do business with! Would highly recommend. They keep you informed during the whole process. Everyone here is friendly and knowledgeable! If your car needs auto body work - take it here! You will not be disappointed!!! read more

My truck was damaged at a Quick Quak auto wash. The side brushes ripped the bumper loose by the front wheel well. Josua, at Caliber Collision was very helpful in getting my truck through the repair process. He kept me informed through every step. I am very satisfied with the results and would highly recommend them. E. Lehman read more

This guy Russ at the front desk has incredible patients and excellent customer service. They helped me in my time of panic! Accidents are the worst thing ever but (I think his manager "MIKE") we're so kind and helped me get my situation taken care of. It's a pretty simple process they just had me check in, then drop my car off so they can fix it, signed some papers and I was on my way! Highly recommend this shop, called other stores but Russ was the kindest and was able to help me understand the process. I will be coming back and telling my friends and Family to go see Russ and Mike! All the other office staff is great and consistent read more

My rear bumper was dented in a minor accident a couple months back. I took it into Caliber for an estimate to give to the other party. The other driver wanted to handle individually and leave insurance out of it. I explained the situation to the Caliber claims writer and he was very informative and knowledgeable. I'm the end I was compensated by the other driver for the cost of the estimate. Caliber did a fantastic job replacing my new bumper and the total amount came in slightly under the original estimate. The final result is fantastic. read more

Caliber Collision - Damaged left rear - Body Shops Near Me - Orangevale, California

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Jason and his team were exceptional from beginning to end..! They repaired my vehicle in less than four days. Jason kept me advised every day. James came to my home to give me a ride in to pickup my vehicle..! It was not just repaired but beautifully detailed...! They stand out these days..! Head and shoulders above their competition..! Thanks read more

This organization worked quickly and efficiently on repairing body damage to my car. They kept in touch with me daily and were responsive if/when I had questions. I would absolutely recommend Caliber Collision to anybody that needs this kind of service! And they washed my car and even cleaned the inside windows! BONUS! read more

My car was damaged in a hit and run and my insurance company said I should take it in for an estimate. I took it in to Caliber on Greenback and was impressed by the customer service - very friendly and professional, particularly a young man named Russell. They took good care of me and my car and I can't say enough about them. read more

Caliber Collision Orangevale, CA ROCKS!!! I was in shock when someone plowed into me on my way to work and I needed to take my car immediately to have it checked out. Sara the manager and Mercedes the office manager are AMAZING! They arranged a driver to take me to get a rental car! Who does that?! They worked with my insurance company and kept me informed EVERY step of the way. When I picked up my car it looked better then when I left it! I am talking about the whole car! Caliber had not only did an amazing job on fixing my car but they washed and waxed it too! Again, who does that?! True EXCELLENT customer service leaves something better than the way they found it . That is Caliber Collision of Orangevale CA! Thank You! Debbie R read more

The work done on my 2020 Lexus was outstanding! Jason was a pleasure to work with as he is professional and know his business well. The front office staff were friendly and helpful. Obviously the team that repaired my vehicle were great and took care of every detail. I highly recommend the Orangevale location to anyone who wants the job done right. read more

I got rear ended and took my car here to be fixed. They kept me up to date on repair status, went above and beyond in customer service, and returned my car to me clean and all better! read more

My boyfriend took his car here about a week or so ago. Josh I believe was the person who helped us. First of all he REEKED of beer It's all I could smell when he was talking. Proceeded to make small talk with us and in the process let us know he's had 3 DUI's. How do you work somewhere with cars when you don't even have a license? Caliber should be doing better background checks on their employees. We will never be coming back here if these are the people they hire. DISAPPOINTED IS AN UNDERSTATEMENT! How do you not know your employee is intoxicated at 3 in afternoon read more

Our car was repaired at Caliber Collision and they did an excellent job! Melissa kept us updated on the time frame of the work being done and it was finished in a very reasonable amount of time. You can't even tell our car was in an accident. In addition to repairing the body of the car it was thoroughly cleaned on the inside! They were easy to work with and we would highly recommend them to anyone needing their car repaired. read more

I had a new paint job done to part of my car here. Initially I had some concerns after the car was painted, but the staff corrected the issue and went above and beyond to make it look perfect. Everyone from the front desk staff to the technicians were professional and friendly. I do recommend this body shop. read more

This place was on the preferred list from my insurance company and within walking distance so i selected them. Sterling assisted me, made sure I understood everything and most importantly, made sure I got no surprises at the end. Estimate he gave me was pretty much on the money, and again, most importantly everything was covered and all I had to pay was my deductible. The work they performed was exemplary. I can't even tell work was done, they did a great job matching paint and all the work is guaranteed for as long as I own. I highly recommend Caliber Collision, and don't forget to ask for Sterling. read more

I am so picky about my car... Unfortunately a tree fell on my car. Caliber Collision far exceeded my expectations with my baby!!! Great service, workmanship and very timely!! I would highly recommend Caliber Collision on Greenback to anyone needing repairs!!! read more

I can't recommend this place more. From the beginning they were fantastic. Someone hit my car and their insurance company works with Caliber. The customer service is exceptional. Sara and Mercedes were so welcome and friendly and very knowledgeable through the EASY process. They had a rental car waiting for me when I brought my car in to get worked on. They updated me via calls and texts almost daily and were extremely honest and reasonable in costs. I highly, highly, recommend this place. You are in great hands. Bonus: When I picked up my car after it was complete, they had it washed and pretty much had the interior detailed. Very impressed! I will be going back for all my car needs in the future. read more

I had the best experience with the Orangevale location - the efficiency, professionalism and friendliness of the staff was wonderful! The store was very clean and abided by Covid guidelines; I received updates regarding the status of my repairs, and the car was returned clean and looking better than ever! They assisted with my rental car during the time my vehicle was in the shop. I highly recommend this location! read more

I loved working with these guys. They did everything they said they would, when they said they would. When I got my car back, it was not only beautifully repaired, but clean inside and out. The people were helpful, friendly, thorough, and professional. I really couldn't have asked for a better experience. Thanks Caliber !!! read more

Tom at Caliber was a consummate professional. He made sure I was updated on a daily basis about what stage of repair my car was in, and the estimated schedule of repairs we were facing. I always felt informed and treated with courtesy. They did a fantastic job making my car look new again! And I know they'll stand by their work thanks to their excellent warranty. No one ever wants to have to have their car in the shop for collision damage. But if you do, call Caliber. You won't want to take it anywhere else! read more

I came to Caliber Collision under an unfortunate situation. I had been rear ended with damage to my bumper and the insurance company suggested that I go here for the repairs. This group is amazing and provided beyond excellent service! Everyone I worked with was not only professional, but very personable as well which is something that is very much appreciated when you're dealing with the nerves that come with trusting your car to a new place. They always kept me in the loop with their updates via text, so I never had to guess or worry about the status of my car. They did an amazing job repairing my bumper and even matching my paint color perfectly. All in all I am very impressed with the quality of service I received here. While I hope I don't have to return for any more body work any time soon, at least I know that I have a place that I can come to and trust with my vehicles. read more

Spot on customer service, excellent time and scope estimations, clean work. Thomas was great to work with!

Unfortunately I've had to take many cars in to be fixed BUT fortunately Caliber collision does AMAZING work!!! I 100% recommend them. I go to the one in Orangevale on Greenback read more

My Camry was sideswiped by a large Dodge Ram Truck. Never having been in an accident, I chose Caliber Collision because of all the great reviews and I wasn't disappointed. From the minute I walked in the door, they took over everything. Sara was amazing...she called or texted every single day sometimes both to give me updates on what was happening with my vehicle. I didn't have to wonder at all. It seemed like she and the technicians were in sync. I highly recommend everyone at the Orangevale Facility! Thank you everyone for an Outstanding job!! read more

Caliber Collision did a great job on repairing my vehicle. They were able to get my side mirrors replaced in one day and were great to work with. I was thrilled to see that they had done a thorough cleaning of my vehicle as well. I highly recommend Caliber Collision. Great work!! read more

My rear bumper was scratched while parked at Homedepot. Caliber was an affiliated shop with 21st Century Insurance. They were wonderful. I dropped off my car on a Monday, and it was done by Thursday, and Thomas called me daily to update me on the progress. The car looks as good as new. And they took care of all the paperwork, I just had to pay the deductible. I couldn't be more happy. read more

A poor experience elsewhere led me to this really great body shop! I'm now a fan of Caliber Collision. From the moment I called them about my repair, they were professional and understanding. Insurance was handling my claim and the team at Caliber took care of everything. They answered all my questions (and I had a lot of them). The front desk team and the estimator were very personable and assured me that my new car would look great again. It was first class service. Scheduling my repair was straightforward and Caliber was on time for my appointment. My car was estimated to be there for one week but they were able to finish the job one day early. The workmanship of the repair is fantastic. I truly cannot see where there was previously an accident. Hopefully I never need another auto body repair, but if I do, I will absolutely take my car to this shop! Thanks again guys! Great job on my car! read more

Liberty Mutual told my parents they had to go to this shop to have their Catalytic converter replaced after we tried to go to a muffler shop. Everything was all figured out and paperwork done when I called them to let them know the car was on the tow truck on the way to their place. They told me without any questions that it could not come there and has to be rerouted to Sacramento. I told the tow truck to wait because they are saying they can't take it. After telling them this was already all discussed with us and Insurance and putting me on hold many times and talking to different people they say they could take it. I told the tow truck driver it was going to go so he put it back on. Then they told me they don't need the car just the Vin number so he was going to take it back off when the Gallardos guy said hold on and let me check and came back on the phone to now say they needed the car. At the end of the conversation (now after two long conversations and the car on its way) they told me that the car could be sitting at their place until November. It was July 22. I called the Insurance company and asked to have it moved to the Muffler shop we asked for originally. They said ok but I'm the meantime Gallardos told us we need to come get the car that very day they called becuase " they were not a car storage facility!" Wow! They just put me through all this mess ans never mentioned the car would be out of commission for up to 4 months and they couldn't wait however many hours it would take to get a tow? Horrible service. Will NEVER use them. read more

Super impressed with Caliber. Sometimes i wish they got the job done a little faster lol but the service is always top notch. Thank you

My experience with Caliber collision couldn't have been better. The receptionists were super friendly and personable, the manager assigned to my claim, Janette, was incredibly friendly, informative, and professional. My car looks perfect, the paint job is flawless, I'm very satisfied and would recommend to anyone looking for timely, great work, as well as great customer service read more