These guys fixed my phone in thirty minutes for far less than the competitors and were kind, professional, and helpful. I wish I knew they were here sooner, I'd have had them fix my computer instead of buying a new one. Only place I'm taking my tech from now on. They even charged it for me while I waited. Thank you! read more

I have been here twice. My first time here was a pleasant experience, the guy who helped me was nice and the service is quick. My really bad experience was yesterday when I stopped by to get my screen fixed because it cracked. The guy that helped me said that because this was my second time here he would only charge me $99 plus tax. I agreed to it and went back half an hour later to fix my phone. He told me that the price was $117 which confused me because $17 in taxes is kind of absurd, but I didn't say anything because I was in a rush with my two kids and we needed to go home for dinner. When I checked my receipt later on today, I noticed that he charged me $109 plus tax rather than what he had verbally told me earlier. I am quite upset with the fact that he lied to my face in order to get my business. The only reason I went here was because my experience was good the first time and it is close by home, but I would not recommend this place to anyone and would rather go somewhere else that will charge $10-20 less. Additionally, I would also like to add in the fact that he tried to ask me to buy the tampered glass 3x after I repetitively told him no. I understand we're all trying to make a living here but telling you no once should be enough. Especially if you decided to go back on your word and charge me something different than originally quoted! I'm glad that some people had good experiences here but for me, I would not come back. The guy that assist me was an older gentleman, not the young guy that help me the first time. read more

Great service and prices. Knowledgeable employees and explained everything to me. Fixed my phone quickly and professional

Hello. Tristan Give A Great Price And Excellent Customer Service. I Highly Recommend This Repair Business. read more

Our walk-in IPHONE screen replaced was)30-min) Fast, Professional & Affordable. We will defiantly be back!

My phone screen was perfect for years until the day I decided to let my friend type something in and hold my phone. He dropped it within 3 seconds and shattered the screen. I came here expecting to pay a ton to get everything fixed and have to wait multiple days. He had my phone back in 15 minutes and the service was a much better price than expected. The price estimate was also perfect and I was charged the exact amount he said from the start. Next time I have any problem with one of my devices, I will 100% come here. They are also extremely nice and respectful. read more

Really good quality place that knows their stuff about computers, laptops, and phones. Free inspection on your device to tell you what's wrong is my favorite. Definitely recommend read more

The staff at the alafaya location were very accommodating to my situation with a previous location about a warranty. They were extremely friendly and even upgraded my LCD because of my troubles. They even cleaned my phone at no extra charge and were powering my phone on the charger when I came in to pick it up. Very good customer service with and they are willing to work with you. read more

I have been going here since 2010. The staff are friendly, honest and very helpful. The prices are great. The repairs are excellent I have never had any problems with the items I take. Make this your place for repairs. read more

They were fast reliable and with fair prices. I will definitely go there again if I need any repairs.

Highly recommended! These guys fix what you need fixed in a short time and at a fair price. Have visited them twice for repairs to iPads and they have done a great job. read more

Excellent service with timely follow up. Very professional organization that produced accurate diagnosis and suggested repair within the time that they said. read more

This fixstop was amazing. My phone had a terrible fall two days before I was going out of the country, and since it is an older phone no one had the necessary parts to fix it. It ended up only being the screen that needed to be repaired but it was assessed & fixed within a couple hours. Saving me the huge headache of figuring out if I needed a new phone or if mine was salvageable before traveling. Their associates were so nice to me and really took their time to answer my Qs. I would highly recommend them to anyone who needs help with a phone crisis (or I guess any pieces of tech bc apparently they fix tablets and Tv's too). I'm so pleased with the product and their service that I will definitely be spreading the word. read more

The guys in this shop are very nice and friendly fast and honest I fixed my iphone five screen several times read more

I needed my audio to work on iPhone 7 Plus and this is fast reliable shop able to turnaround in 1 day! Great attention to detail customer needed oriented! A+++ read more

I just went to the Alafaya location because I shattered my iPhone screen by accident. The two employees that were there were really sweet, polite and prompt with my repair! Omg! I just arrived 20 Minutes before they closed and they gave me the options between wait or pick it up the day after. I preferred to wait and they were really professional and understanding. They know we all need our technology working ASAP. I recommend this place to EVERYONE! I always bring my kids devices here to get repaired and costumer service is EXCELLENT! And you get a discount if you become a Client.... so I always get the discount cause I prefer this place all the time.Thank you guys (I didnt get their names) for your service! You really know what you do at your workplace! Ty, Ana Ortez read more

These guys are great, they have helped us with our IPAD, Desktop, and fixed a baby monitor. Amazing

My review is about the FixStop in Alafaya. This place is run by a bunch of youngsters that totally lack the experience on how to professionally operate a business specially when treating a client that caught them red handed lying. Left my TV for repair because the image was completely white. A few days later I receive a call and I am told that the TV is ready but that they want to keep it one extra day to perform a 24 hrs diagnostics. The next day I pick up the TV, the associate that was at the store did not offer me to turn it on to verify it so and I was in a hurry so I just trusted them (big mistake). I get home and and it results that the TV was not fixed at all and even worse! It was assembled back incorrectly, the TV wobbles in its stand and it is missing screws. So I am scratching my head thinking how can they tell me they ran a 24 hours diagnostic and not have noticed that TV had not been fixed at all to start with? In my opinion they clearly they just replaced the part that was at fault in a rush, assembled it fast and did not even bothered to test the TV before calling me. I call immediately and I am told to bring the TV back! (Like if it was easy to carry it and transport it) I am not even offered to make up for the bad service to send a technician home! I bring the TV once again to the store and trying to be as polite as possible I explain them my point and ask them to take the part they ordered out and ask them for a refund since at this point they completely lost my trust in their service. I turned the TV on in front of them showing the problem and the person in charge immediately goes on a rampage of excuses trying to contradict me when I am clearly showing her that the TV had not been fixed. Unable to contradict the facts she tells me that it could only be a setting and they goes to ask me if I know anything about TVs!!!!! Totally rude! At this point the conversation had turned into an argument and I bring the fact that I was not offered to see the TV working before taking it the first time and I am told that they don't do that unless requested by the client!!! (So they expect you to pay them and not even offer to show you that they performed the service! Totally unprofessional!) Finally when I explain that I could not believe that they did a 24 hour test without noticing that the TV was not fixed the person in charge takes a position of being offended accusing me of calling her a liar saying that she was present during the test and that the TV was working. I explain to her there is no way for me to corroborate that since I was not there and insist to look at the facts and that is that the TV had not been fixed. Totally unprofessionally on their part. They try to take advantage of the client assuming we don't know about electronics and that it is easy for them to sell us any kind of lie they can come up with. Had to leave my TV with them for they to take the part, I am requesting for a refund which I don't know at this point they would do so I am looking for legal help already. Do not go to this location, period! read more

Needed my Samsung tablet screen to be repaired. Cost was 90$. Isabella was wonderful with handling the getting everything set up and scheduling my tablet to be repaired. Bader (think that's how you spell his name) was great at fixing my tablet. Haven't had a problem with it. Brought it in at 3pm and he had it done by 430pm that day. I would choose them again if I have a problem with any of my devices. read more

I've used these guys on multiple occassions and have found them to be pleasant and timely. Good experience.

I highly recommend , fast service & reasonable price best place in the whole Waterford area

I sent my iPad in for repair twice and they sent it back each time saying it was fixed but it is still broken. I've sent them videos of it not working. And I have now contacted them in response to my order multiple times over the past few weeks and they will not respond nor honor my request for a full refund which they're website states a 100% guaranteed refund if they don't fix it. So they basically stole my money after also wasting my time. The whole process of sending in twice and trying to get in contact with them, has been almost two months of not having my iPad which I need for work. read more

*UPDATE* my LCD is now messed up* I want my full money back! I drove out from Cocoa and I wish I would have gone somewhere else! Got my screen replaced and had to go back the next day to fix it due to the screen not being on correctly. I am still having problems with my phone after paying over $150 and really don't want to go a third time to once again not fix the issue. My suggestion is go somewhere else! read more

Fixed our problem and didn't charge us. pretty rad tbh. only cuz we barely had a problem though. the one guy you talk to is cool. store smells kinda odd but a good odd! read more

Super nice and helpful staff! I came with a friend months ago and felt the same way. Came back today and same guy is up front. Knowledge and professional. I would highly recommend to friends and also stop here first for any phone/tablet issues. :) read more

AMAZING SERVICE AND PRICES!! The people were very nice and helpful and my phone was fixed swiftly!

They have fixed all my phone repairs with a great price. Super nice guys and they have fixed stuff on my phone that all the other shops said it was not repairable. Love this shop. Going back this weekend for a repair actually. read more

Fix stop is awesome. I've taken my daughters phones there many times and they're always fast, friendly and affordable.

Great Experience!! They replaced the camera on my iPhone for a great price!! Quick and Easy!! Definitely recommended!!

After stopping by a couple of other iPhone repair shops, my wife ultimately decided on Fix Stop, Inc. It's not too far from our home and they were very competitive with their pricing. My wife had a cracked screen on her iPhone 5C and not only did they fix the screen (with original iPhone glass), but they had it done in 30 minutes AND it came with a 30-day warranty. They were very nice and I would bring any of our Apple devices to them for repairs. Highly recommend this place, even if you don't live in the immediate area. read more

Awesome place! Fixed my iPhone back to perfect. And fixed my computer also! It runs fast again :)

These guys are awesome!! I just found out about them last week while driving by, my iPhone 5 fell while jogging yesterday and the screen cracked and shattered into pieces. I stopped by this morning to see if they can fix it and how long the repair is, the guy working there was very helpful and I was in and out in less than an hour with my phone looking brand new again, thanks! read more

Just picked up my phone it looks great! Fast and friendly. $100 for my iphone 5 screen repair :)

Fast service and friendly staff. Better prices than the places in the area, plus very helpful!! Would definitely recommend to anyone having phone issues read more

Fix Stop was able to fix my screen and have me on my way in minutes. My buddy Keon sent me their way. I was literally able to have my phone repaired on my lunch break. Isabel was friendly, knowledgeable, and honestly pretty cute. FANTASTIC service. read more

I've had several of my iPhone's screens fixed at this location. They fixed them super fast (30mn). The prices are cheaper than ubreakifix.

F I live close to this location. I dont like to negatively review a business but there is no way of sugar coating my experience with this location. If they are conscientious and truly into improving then hopefully they will read this as objectively as i am writing this. I read the reviews and although they were all about phones I decided to take my lap top to replace a motherboard as they stated they fix computers. They had it 2 weeks and did not fix it. I had to chase them as they blew through every timeline when they said they would provide status info as to what the issue was and when I would receive a fixed computer. Contacting them by phone would roll over to a different store. It was one excuse after another. There was no communication within their team as to what was going on. The whole experience was very unprofessional and shady as they hide behind a curtain and whisper. Typical geek scene with no people / social skills and no one taking ownership. As of this date I still dont know who is the manager / administrator for this business as they leave it to kids that have little to no customer service or problem solving skills. They may be good at phones but if it requires something more than a cracked screen you should be wary of this location. read more

I shattered the screen on my iPhone Again! Fixstop repaired within 30 minutes! They replaced the glass and suggested a better case for the phone! Thanks so much! read more

Fast service close to home. Best price guarantee. Lifetime warranty with review. Check these guys out. Fixed in 20 minutes.

Only 20 min to fix my screen and the price wasn't bad. Definitely coming back if need be!!