Okay, so let me preface this by saying all of the workers are incredibly nice and I'm sure they mean well but they don't know what they are doing. This is also only in regards to the Fix Stop on Alafaya. I have been totally jipped. On April 20th I got a cracked screen repaired on my iPhone 6. I didn't have any real issues with the phone afterward other than there being a section towards the top of the screen where the colors looked a little off, but I through on a life proof case and just let it go. Didn't bother me that much. So 1 month later, I dropped my phone. The drop wasn't bad, but it's the only thing I can trace back that could've even triggered this issue. Throughout that day the phone's screen would go in and out until eventually it completely blacked out but it was still capable of getting text messages and phone calls. Still vibrated and made noise, everything I just couldn't see anything. The next morning, I realized the screen was actually still working it was just really, reaaaalllyyy dim. I was able to see everything on the phone very faintly if I got under my covers. Luckily, because of that I was able to back up everything on my old phone to transfer it to my new one. Just like the other reviewer who had the same issue, I looked up reasons this could happen and apparently if you use the wrong kind of screw it's possible for the backlight component to get damaged. Obviously, I do not know for certain if that is what happened, but it's the only thing that makes sense to me. Fast forward another month, June 20th exactly, I took my phone back to fix stop on alafaya to see if they could repair it. I explained everything and one of the workers even said that they had had that issue before so I felt assured that they would be able to fix it. I just picked the phone up yesterday since they called the day before saying they couldn't fix it. When I picked up the phone, it wasn't even in the same shape that I left it. The sides were lifting off of the phone so I mentioned it to them and they applied some sort of adhesive and they told me to just hold it tight until it dried -__-. Once I got to my car I noticed the two pentalobe screws that are supposed to be on the bottom of the phone weren't even in there. This wasn't the reason the sides were lifting though, the screen they put on there just two months earlier was splitting and falling apart, hence the adhesive glue. At this point, I was so annoyed so I just left and went home. The phone has been opened since I left them and not only are the pentalobe screws necessary to keep the front screen on missing, but there are screws and brackets missing from the inside! I am beyond irritated. I have fixed iPhones before and it is in NO way a difficult fix. The only reason I didn't fix it this time is because it would have costed me more to purchase the screen myself than to take it to a repair store since it's still a fairly new iPhone so parts are as expensive as a repair. In hindsight, I should've just went to Apple. The fact that screws were missing and they completely forgot, or stole, other screws and brackets from inside that are obviously there for a reason just shows how careless, shady, and unprofessional this establishment is. When you're working with cell phones that are by no means cheap, that is not the time to be careless. I will not ever go back to this place again and I will make sure that no one I know ever goes either! **After looking at the phone AGAIN and even taking it to another cell phone repair place I have been informed that it is evident that they were also using some sort of metal pry tool to lift the cables -__- REALLY? Anyone that does cell phone repair should know to use either a plastic pry tool or your fingers at the very most not metal! read more

It was great customer service. ....like in the old days. My son is happy with the repairs done to his tablet. Thank you! Will definitely return and recommend to friends and family. read more

I just brought in 2 iPhone 6 today for repair. One for a new screen and the other for a new battery. The service was very fast and friendly! The new screen looks fantastic! The other phone with the new battery seems to be working great...however, the battery rattles inside the phone. We noticed that when we brought the phone home this evening. read more

They fixed my destroyed iPhone 5 front screen in less than 20minutes. New screen works very well and they offered me 30days free warrantee. Staff are friendly and helpful. Thanks fixstop!! I wish i can take a picture of my phone to show how it was done very well read more

I am a US Army Retired Veteran serving this great country for 21 years and I have to now deal with dishonest, lack integrity and overall untrustworthy people like this shop. Please tell me is this the way Americans do business? I am sure that there are standards in business practices. It's not so much the money but the lack of accountability. First I give the place an F below minus They have the worst techs, they corrupted my computer files I got cursed out by one of the techs. Isabelle the owner told me that I am "F" crazy and full of S. All of this just because I wanted them to correct the problems that they caused on my computer. Before I paid they were nicer than ever but after I paid and took my computer home where I discovered my hard drive files were corrupt. Not only did they corrupt my files they installed an expired copy of windows on my PC. These people should not be in business. When I told Isabelle the owner that I was going to pursue a lawsuit she begins to curse me and call me all kind of MF;s I told her that the call is being recorded she told me that she doesn't give a S because I couldn't use the recording in court. Now I having to go forward with my complaint with legal actions. Save yourself some headaches take your electronics to a reputable reliable electronic shop. None of these people are certified A+ Technicians. Besides these people are not part of a corporation this is their only store and they have no clue how to deal with customers. I say again Please, Please save your money and time and go to a reliable shop if you don't and you have issues that lady will put the worst cursing on you. read more

Excellent work and quick service! The screen for my iPhone 6s was completed in 20 minutes as promised.

I had shattered my iphone screen and broken the LCD so my phone was completely black and not functional. After comparing prices on the internet, and asking if i could student discounts, FixStop was the cheapest place i could find. However, with them, cheap does not mean a bad job. I was so happy and pleased with the result, and they did it in less than 30 minutes!!!! They were very friendly and easy to talk to. I truly recommend this place. read more

Awesome!! I can't say enough. He fixed my phone like new in 30 minutes and the price was lower than deductible of the T Mobile insurance to fix it. Fast and fair service. I recommend. read more

Fast, reasonable rates! Everyone there was very professional & helpful! Very happy with the outcome! They fixed my iPhone 6 when Apple said it could not be fixed! It's working great! I'd definitely use Fix Stop again! I highly recommend them! read more

Cracked my iPhone 5s screen & found this place based on reviews & it was close to my home so I tried it out and within 30 minutes my phone was ready. They had a problem turning it on so it was another 10 minutes or so but the guy who helped me have me a discount and I was on my way. These guys are awesome! read more

I was desperate as every other store I called said at least a week to repair my LG phone, these guys did it in less than an hour and did a wonderful job! They were also cheaper than two of the other stores I had contacted! The office is clean, easily located and the staff were phenomenal! Very knowledgable, personable and fair. I would recommend this repair store to family and friends proudly. The importance of a cell phone is recognized by the staff and they work diligently to restore what has become a neccessity in our lives and it is greatly appreciated. read more

My wife's iPhone 6 battery kept dying so she took it to the "Genius Bar" at the Apple Store. Well....the only Genius she was shown was how much they didn't want to help her and just sell her a new phone. The tech spent more time telling her it was her fault that she must have damaged her phone than anything else. I took it to Fix Stop and they had a new battery installed in 30 minutes. Problem solved! Very pleased and definitely recommend them. read more

While out with my family on Sunday, my husband accidentally dropped by gold iPhone 5s and shattered the screen :/ As soon as I got home I looked online for a place that could repair it before the beginning of my work week. These guys are not too far from my house so I called at 4pm to find out if they could fix my phone before they closed at 5pm. Abraham said as long as I was there by 4:30 they could fix it. On my way over I got stuck in traffic and called to see if they would still fix it. Abraham said to go over anyway and that he would take care if it. I didn't even get there until after 4:50, and when I walked in he had already prepped my replacement screen and within 10 minutes I was on my way with a fixed phone! They went out of their way to help me and were super friendly! Very happy! read more

This place is great. They previously repaired my daughter's laptop and when my laptop needed repair I went there and received fantastic service. Toshiba wanted to charge me $159.99 to repair a non-responsive keyboard for a laptop that is less than 1 year old. Fix Stop did it in an hour and only charged me $30.00. This place is fantastic, knowledgeable, fairly priced and fast!!! Highly recommend them. read more

The guy there is awesome! He fixed my laptop and my boyfriends home bottom for only 100.. He is very reasonable with the prices and also very quick. I tend to break my phone a lot and compared to most places, this one is most fair. read more

Great customer service, I'm so clumsy, I phone 6 was shattered & no home button. I figure it was none reparable BUT the guys over at Fix it, Fixed it! Thank you! read more

Quick and easy process. Very reasonable fee for labor. Great warranty. Friendly staff. Have already recommended to friends and family. Will definitely use them for any future issues. read more

Their strengths in my experience is replacing screen on smartphones but when I took my laptop for a simple hinge repair, it later turned into the computer not working at all, and them trying to change my motherboard 3X and replacing the battery and NONE of it worked to get it going again. They gave up. I'm still waiting to be refunded which was told was on it's way. read more

This place was great! Had a virus on my laptop removed and was able to get back on the web. Service was excellent, professional, and my computer problem was resolved within a few hours. I would highly recommend their services. read more

Took my girlfriends phone their 6 times already. Nothing but more and more issues each time I go. Seems like everything they fix, something else breaks right away. Me personally, I'm never going back to that store. I wouldn't recommend it to anyone. It's a waste of money and time in my opinion, due to the experiences I've had there. read more

Good customer service and they had reasonable prices and were very quick. I would recommend and go back if I cracked my screen again.

Took my laptop in for a diagnostic since noticed the hinge was starting to fall apart. Came in with my laptop opened and told them to be careful since the hinge was starting to come apart. Came back after the diagnostic was finished and the hinge was almost completely of the base of my laptop and their price was 2X the top range they had given me before, which would've been fine had they not completely finished destroying the hinge. Completely unacceptable. read more

Did not fix my Mac properly contacting Better Business Bureau & they were very unprofessional

First time poster. Never felt like anyone truly deserves a negative review. Until now. These guys are the worst! I have photos which contained personal information (bank and credit card number). When I checked my phone (after repair), I noticed that this information was checked as "shared". This is fraud! I contacted my card company immediately to change my information. read more

I have done business with FixStop for various things and they never let me down. They built my company website in which I always get compliments from all my clients that visit it. They have repaired my iPhone and wife's iPhone and they have done it quick and professionally. I would recommend FixStop for all computer repairs, websites and even accessories. Thank you for the great work and accountability! read more