I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work. They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days, which sounded like it could get very expensive. I decided to get a second opinion. The next place examined my phone for free, confirmed it was the motherboard, and referred me to FixThis. I reached out to Pierre, and he responded quickly. After texting back and forth and getting all the details, I decided to ship my phone to him--even though I was initially skeptical about sending it across the country. Pierre mentioned he was backed up by 2-4 days, but to my surprise, he recovered my data within 2 days of receiving the phone. His communication was polite, professional, and consistently fast. The whole experience gave me a lot of confidence in his work. If I ever need similar services again, I'll definitely go back to FixThis. Truly trustworthy. Thank you Pierre! read more

Pierre was very responsive and successfully did a highly technical Samsung Data Recovery - which other data recovery centers could not do. The turnaround time was very fast given the nature of the repair. I would highly recommend using FixThis for all your data recovery needs. read more

I thought I hit a dead end with my samsung phone after I got the runaround from my phone insurance carrier who would only replace my broken device and the repair shop they sent Mt to initially that couldn't perform the type of repair I needed to get my phone working. Fixthis electronics worked quickly and got my phone working again and communicated great though the process. Thanks again! read more

Phone damage. They were able to determine problem but fix was too expensive and a better choice was to replace phone.

My phone slid out of my pocket and fell straight into a porta potty (ew!) a couple of weeks ago. After a paramedic lent my friend some gloves, he was able to retrieve my phone, but it was probably in the disgusting water for two minutes. Once I dried it off, my phone shortly turned off and wouldn't turn back on again. I tried taking it to a uBreakiFix shop the next day, but they said my phone had no signs of life, and that they didn't have the equipment to properly fix it. They suggested this other company that might be able to help, but the price was so astronomical that I gave up on that idea. I was super upset, because I hadn't backed my phone up on iCloud for the last two years, and thought that I wouldn't get my pictures back. Somehow, I found Pierre from FixThis Electronics online, and after checking out his Instagram and reading all of his great reviews, I decided to send him my phone. He was so easy to communicate with over text, and literally the day he got my phone in the mail, he was able to get it back on again!! He's pretty amazing, and we were able to successfully back up my phone on iCloud! I'm so grateful! Thank you, Pierre! read more

'Water Resistant' iPhone mini was a bit aged and definitely not salt-water resistant. Pierre got back to me within an hour of my request submission (after hours too!). I was able to get the phone to him right away, and he got me my lost data back within 3 days. Super super grateful for Pierre's professional and quick help. It's so important to know what your options are when it comes to data recovery. I called someone local to Providence, they asked for some details, and they decided it wasn't possible to retrieve any data. There are some other folks who do what Pierre does as well, but no one was as reasonably priced or had such a quick expected turn around. I'm super pleased with my choice, and I know you would be too. Highly, highly, highly recommend Fix This! read more

Fix This Electronics is the right place. Period. If you're reading a review about data recovery, you're likely in a tight spot, and probably feeling some mix of feelings from stupid, to anxious, to hopeless, to slightly optimistic, to irrationally hopeful about your situation, or maybe you're bargaining with whatever God you serve. You're looking for *actual* hope. My iPhone was submerged in water and went dark. I also hadn't backed it up in just under a year... In speaking with Apple, they pointed me toward a particular company that was prepared to charge me "Between $700 and $3900," of which I was verbally told to expect to pay the upper end, between $1750 and $3900 (!!!), and that I should expect 10-14 business days for a turnaround. I decided to do more searching and found Pierre at Fix This. Flat rates, very quick turnaround, and excellent customer care! From my initial reachout all the way throughout the time it took to get my phone repaired [enough for a backup], Pierre was communicative, reassuring, and sensitive to the situation. He inspired a ton of confidence. In the end, due to some extra care that my phone needed, turnaround time was just less than 1 week (his typical turnaround is faster!), I was updated consistently throughout the process, and in the end I was provided with multiple ways [and instructions] to restore the data from my old phone onto a new replacement (I had already purchased a new phone as soon as I could for my work needs, but my phone could have been repaired entirely with more parts if desired). Bottom line/TLDR: Pierre is excellent, and Fix This Electronics is the right place to go for your data recovery. You can have actual hope here. read more

Dropped my iphone 15 pro max into 10ft deep salt water at a boat dock. water was gross - boat fluid/ oil slick everywhere/murky muddy salt marsh type water. phone was cracked front and back and submerged in salt water for 3 hours before i found it with a magnet tied to a rope that i lowered into the water. it wouldn't turn on. i had 12 yrs of photos on the phone i thought were gone forever. i found fix this electronics on google and reached out after reading other great reviews. they had great communication and we coordinated a time to meet to drop off my phone. i had very little hope it could be saved. only a day or two after dropping off my phone, not only was Fix This electronics able to recover all my photos and videos on to a flash drive, but they actually worked on the phone to the point that it now functions and can be properly backed up to icloud. I was blown away, my phone was cracked so the salt water got in super easy, not to mention it was completely submerged for 3 hrs. and they still got it up and running again. Well worth the money and can't recommend highly enough. if you have data in need of recovery hit them up! read more

'Fix This' Electronics literally saved me and my phone and my photos (most of all). My kayak flipped over in an ocean bay, and my phone went under water and stopped working. I didn't have iCloud+, so 1089 photos and 75 videos (from my son's graduation and our vacation) were gone. I had tried 7 different businesses- even Apple referred me to an out of state company that was going to charge $2500 -Apple Genius Bar said my phone would never recover. After 6 days from when I mailed it, I had it back, fully operational- all my photos were there. I had prayed and prayed, because these photos meant so much to me. I am seriously grateful for 'Fix This'. I HIGHLY, highly recommend them !!! read more

FixThis has helped me countless times. I know Pierre professionally and personally, and he had fixed various electronic devices for me over the years. Although FixThis specializes in iPhone repair, Pierre has fixed a number of my devices, including hair appliances, kitchen appliances, cell phones, my bluetooth speaker and more! He's helped me save so much money and stress over the years. If it has a logic board, I'd call FixThis first. He even helped me backup my phone, so I can transfer the information to a new device. If you're looking to have your phone repaired, call FixThis. He's the best. read more