I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days, which sounded like it could get very expensive. I decided to get a second opinion. The next place examined my phone for free, confirmed it was the motherboard, and referred me to FixThis. I reached out to Pierre, and he responded quickly. After texting back and forth and getting all the details, I decided to ship my phone to him--even though I was initially skeptical about sending it across the country. Pierre mentioned he was backed up by 2-4 days, but to my surprise, he recovered my data within 2 days of receiving the phone. His communication was polite, professional, and consistently fast. The whole experience gave me a lot of confidence in his work. If I ever need similar services again, I'll definitely go back to FixThis. Truly trustworthy. Thank you Pierre!

Pierre performed a miracle and was able to retrieve my photos off of my old broken phone. I will…read morenever be able to thank him enough!

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

Sean was great. I needed a new battery and screen, as well as a cleaning job for the portal and…read morespeakers on my iphone. He did it all for a very reasonable price and did it quickly. Highly recommend this office.

I never do reviews online but had to this time. My LCD screen on my cell phone was destroyed . I…read morebrought my phone into the East Providence store. They ordered two different screens of which neither one worked. Sandra went above and beyond to find a screen that worked for my phone. She is awesome! Thanks Sandra from Denise

I left my had drive to be fixed last yearend Chris said it would cost $1200-$1500 if he could get…read morethe data. I talked to my aunt in Brazil since the HD was hers, and she was going to make a decision and let me know. I completely forgot about the HD and a few months after when she reminded I contacted Chris and he said he wasn't sure if he still had it. I complained he should've called me if he was going to do anything with it. He said he did, but I never got a voicemail to confirm. He said he was going to look for it and if he found it he wouldn't do any work on it. Like I wanted him to. Luckily he found the hard drive, but my review is to write about his lack of professionalism.

Chris was able to save all of my data from my Raid-0 drive that failed. He did it for a fraction of…read morethe price that I was quoted from other data recovery businesses. This guy knows what he is doing.

My USB stick was dropped and damaged and the data on it is imperative to my ability to work. I was…read morepanicked as it would take too much time to recover by starting from scratch. I found Data Tech and had hope! My first representative was very un-helpful, but I ran across Damen and couldn't be more happy with the results! Damen was friendly, informative, and thorough! He kept me update on the progress, explained the details for me in a way that made sense rather than full of technical jargon, and fought hard to help me! I personally hope to not have to use their service again by being more diligent with my data back-up, but if I do, I would go back and work with Damen! If you need data recovery, I highly recommend them as well as their service, most specifically, Damen! Thank you Damen!! You truly saved me!!

Great communication and quick service. Very professional. I recommend their services.read more

Have used them since the days when they were called iPhone Curt. Always great service and so far…read morethey have managed to fix every Apple device that I have brought to them. They are also much less expensive than the Apple Store for repairs.

Coffee spilled directly on a MacBook Pro. I thought it was lost. Kurt and his people recovered…read moreALL of the data including images , email , bookmarks ( I had things in iCloud but not everything) and put it back on a rehabbed exact copy of my old PowerBook. Like it never happened , honestly. And the price was more than fair and saved buying a replacement ( with no data, apps... ). I couldn't believe it. I trust these folks , highly recommend them , I doubt Apple could have come close to this overall result.

I have a 2012 MacBook I love. There was an issue with them charger and mainboard. Brought it here…read moreand they were so honest. They old me I'm better off looking for a compatible mainboard or same model MacBook with a bars screen. $155 with shipping for a good MacBook Pro matching my model - was in better shape than my existing MacBook. Has Cellular-Medic swap the hard drives for $60 and it works perfectly. I do not often post reviews, except for instances of amazing service I fully recommend or two experiences ( or more) with a business where I feel I need to leave a critical low star review (in hopes they can improve from it).

Went to sale a macbook & was sitting there waiting while two people were working at the time & one…read morewas not busy at all! then the dude that assisted me was VERY rude and sarcastic !! Don't buy perfect condition things was the deserved price ! I don't recommend !

nice guy delivered the fix for $5 less than the quote…read more must be the geezer factor. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Great price very convenient and fast service. I would really recommend this business t anyone who…read moreneeds fast reliable service.