Do not be fooled. This man and company make promises and use contracts they have no intention of…read morekeeping. They cheated me out of $12,000.00. Promised a return of my money and then came up with an amended contract guaranteeing a return of my money. They did not return one cent and have completely ghosted me. BEWARE!!! Please read reviews carefully. I am not the only one that Jerry Dixon has cheated.

Following house visits/sales pitches from three companies, we chose Texas Made Windows and More to…read morereplace the 40+ windows in our home. They were not the most nor least expensive options, but wowed us with their customer service, industry knowledge and written warranty policy. They also came highly recommended by neighbors and online reviews alike. During installation the crew noted malfunctions with four of the windows received and installed. We had three subsequent house visits/window inspections from Jerry, his son & a regional representative (of note, these took MONTHS and repeated calls to execute). During these inspections various issues with installation were noted and recorded to include missing plugs, chips in windowsills from install, gaps in surrounding window material, and windows screens that don't cover the entire window opening as ordered/designed. Additionally, one large picture window has a very noticeable defect in the middle (as explained by the regional representative it is a blob of glue from the manufacturing process). Despite multiple post-installation inspections, accompanied by written and verbal confirmation of defects with intent to replace or repair, like other reviewers we too have been met with silence from Texas Made Windows and More. Phone calls are not answered and voicemails are not returned. This was a significant expense. Texas Made Windows and More, through their continued silence, has made it clear the defects and promised corrections (despite being provided in writing) will never occur. We do not recommend using Texas Made Windows and More for window replacement services.

The electrician that was sent out did a poor job. Messed up my walls when removing and reattaching…read morelight switches. They were laid improperly, and not flat. I had to have him fix that. The next time around I asked the owner to send someone else because this contractor didn't have knowledge and made mistakes/ruined walls. He sent the same person back. Then to replace a vent fan, he took it with him and said he would need to find one. That was 5 months ago and they no longer respond to messages.

My electricity went out and I contacted them and they were able to schedule an appointment for the…read morenext day. Jonathan came out right on time and he found the problem right away. I will definitely call them the next time I need an electrician.

I've been a customer of Comfort-Air Engineering & Primo Plumbing for over five years, but my recent…read moreexperience has been unacceptable. The company double-billed me for the same AC service, an invoice I had already paid, and has ignored three months of my calls and emails seeking clarification about the second charge. I continue to receive automated invoices without any explanation of the duplicate billing or the work supposedly performed. Even worse, an employee reached out to me in an email, falsely claiming that I was trying to hold them "financially responsible" for things outside of their control simply because I asked a question about the work performed. This was especially troubling since the dispatcher had already confirmed it was the same issue being repaired a second time. Neither management nor the owner (who had been personally introduced to me) has ever responded. This company's unprofessionalism, billing errors, and disregard for customers are appalling. Avoid this company at all costs. I am now evaluating whether to escalate this matter to consumer protection agencies to prevent others from being treated the same way. It's sad to see a business I've supported for years fail to provide simple explanations and treat loyal customers this poorly. All trust has been lost. Response to the Company's response: I appreciate the company's reply, but it unfortunately confirms the very issue I described. For three months, I asked for clarification on why I was billed twice for the same unresolved problem, a matter your own dispatcher acknowledged was the same service being revisited, not a new one. That's why I reached out for clarification, as anyone would after receiving a second bill by surprise that was said to be for the same work. The repair was only completed successfully on the second visit, which is when payment should reasonably apply. The problem has since been resolved with no further issues, confirming that the first visit was not a completed job, something also acknowledged by the dispatcher. Despite repeated outreach, no one ever explained this or provided details of what was done on that second visit; I only received another invoice. After being ignored for months, I ultimately paid the second bill under threat of collections, not because the situation was ever clarified. The owner's follow-up came only after I posted this review, and even then, my questions about billing and communication were not addressed. I've been a customer for over five years and have always paid promptly once a repair was completed. My only request was transparency. It's disappointing that instead of acknowledging that, the company continues to deflect responsibility rather than address the lack of communication and customer care that led to this situation. I'm not looking to escalate this any further; I simply wanted the company to understand how this came across from a long-time customer's perspective. I genuinely hope you take this as constructive feedback. In my experience, clear communication and follow-through make all the difference in maintaining trust and long-term relationships. Disacknowledgement only leads to a loss of trust, and in this case, confirms it.

They've saved me a small FORTUNE multiple times…read more Today my aircon drain plugged upstairs. AT 4:30 pm o;n a Fridday I needed help. They sent out someone for an emergency call. They fixed it fast and charged me UNDER $270!! On a Friday evvening at 7 pm. when tech arrived. That's amazing. He also figured out how to unclog the downstairs sink which drained slow. No one else could figure it out cause it's copper pipes that are an odd configuration. Another time he sold me an air conditioner for about $9,000 less than others would have charged. He said it was an older model he had. It works fantastic as the house is older. Perfect match. I'm not saying they're perfect. But I've dealt with other plumbing companies who tried to charge me $10,000 for a problem they fixed for $300. HONEST is freaking hard to find.

Absolutely thrilled with KM Builders!!! We had a large project, total kitchen makeover and master…read morebath remodel. Also took up carpeting and tile (except in bedrooms) and installed luxury vinyl plank flooring. It was a long processes, but the precision and attention to detail throughout, was amazing. Initial extensive assessment was on 31 Dec 2019. The entire team was professional. Courtney my designer was awesome. My greatest fear was making bad choices, expensive bad choices. No fear, if I strayed from the path, she subtlely redirected. When we finally began work, it was the last week in Aug 2020 (thank you Covid) It went beyond all expectations. All of the tradesmen were great. I was at work a majority of the time, but felt my home was safe. Communication was good. Any issues were quickly addressed. Kudos to all involved with the project but special thanks to project managers Tony and Luis. Luis had to pick up the project near the end when Tony had surgery and smoothly took over. Painters Miguel and Erasmus, Rudy, Alvin, Rob, Dan et al Pumbers, tiling and electricians were great too. 13 weeks later, mission accomplished. What I thought would be a nightmare experience was a mere inconvenience for a few weeks. Totally thrilled with my 'new' house. Thank you to all who were involved in my project!

I was in the market for blown-in insulation, so I called KM Builders and scheduled an appointment…read morefor an attic measuring and estimate. A member of the office staff told me, in such a tone that suggested I should be impressed, that the owner Keith Moehle will personally come meet with me. So Mr. Moehle comes out and immediately starts trying to sell me on products I did not express interest in when I called. My bullsh*t detector goes off, but I give him the benefit of the doubt. When leaving, I ask Mr. Moehle when I can expect my estimate. He says after the weekend: 3-4 days. After a week I call and ask the office staff where my estimate is. They say they'll as Mr. Moehle. After two weeks I call and ask more forcefully, "where's my estimate?" They say they'll as Mr. Moehle. After two and a half weeks, I start badgering them and finally they send me an estimate. I follow up the emailed estimate with a few questions, but a week and a half after that I still have not received a response. Actually, after the first week of waiting for the estimate, I knew I wouldn't hire them, but since they wasted an afternoon for me--stayed home from work--I figured I deserved an estimate. So here is my conclusion: 1) They try to upsell you with products they claim will save you lots of money. Maybe the products are great, but if you're expecting someone to come out and bid on a specific project, but instead they bring out the dog and pony show, can they be trusted? 2) If you have to badger a contractor to send you an estimate, ...if you have to badger them to give them money, what does this say about them? What if the contractor gets his down payment for the job and then "hems and haws" on when they'll be showing up like they did for the estimate? I am not saying they do this sort of thing, but their behavior makes me a little nervous. 3) The meeting with Mr. Moehle again set off my bull detector when he started boasting about his 80 employees and radio show on WOAI radio. I didn't know he had a show, but if I paid WOAI for a weekly show about shoe laces vs. velcro straps, I am sure they'd give me air time too. A pay for play radio show doesn't necessarily translate into reliability. 4) KM Builders gave me an estimate of $2,400 for blown-in insulation. At an industry standard of $0.40/foot, that would mean I have a 6,000 square foot attic, which it isn't. Another local firm, Williams Insulation estimated $426, which was a very professionally priced bid. Mr. Moehle might give me a song and dance on William's inferior fiberglass products, and thus, their cheaper price ...but he is unresponsive.

At about 4:15 pm on 2/4/22 we discovered a leak on the side of the house. A section of PVC pipe…read morehad burst. The pipe was used for filling the pool. It had its own valve and connected to the copper feed from the street. I cut off the water at the street and then started calling plumbers. Schaffer, which I called about 4:45 pm, was the only one of three companies we called that could make it out the same day. (Everyone was very busy because of freezing weather). They said they'd be here between 5pm and 7pm. They were here around 5:45pm. They capped the copper that fed the PVC and we were done. They also did a number of other checks. The phone attendant was really courteous, and took the time to find an available plumber, after I explained that it was probably a 20-minute job at best (which it was). The plumber, John, was professional, courteous, and explained everything to us perfectly clearly regarding what we needed to do next, etc. I couldn't have been happier with the response and the service, especially with the prospect of going without water for anywhere from 2 to 5 days again (After the Feb 21 snow event/loss of water). The invoice we received in email was detailed, and included a number of high quality photos of the repair site. After a really, really bad experience with another A/C and plumbing company last year, Schaffer was a refreshing change.

Do not sign up for the $25.00 a month shafer services plus. I was told there was no cancellation…read morefee, But when I went to cancel after the men had been out for a "free ac and plumbing inspection" I was told there would be a $220. fee for the inspections due today. I never was told those inspections where chargeable should I cancel. I asked her if she would escalate my issue up the ladder she said the issue stops here and it would be of no consequence to bring it to mgmts, attn. That is poor customer service and am very disappointed in what used to be a great company, DO NOT SIGN UP FOR THE SHAFER SERVICES PLUS!

Granite brothers did an amazing job with the counter tops for our remodel! Donny and his team where…read morevery professional and had this process happen smoothly! Before you commit to anyone else in the city make sure you give these guys an opportunity! They where able to beat 5 other places that I got quotes from! The edges are flaws and the quartz is amazing! Go team granite brothers!!! I will definitely be using them for future projects!!

Granite Brothers did a wonderful job on our kitchen countertops and my wife and I are extremely…read morepleased with the end product. Great price for top quality work. Brad, Mike, and Jessie went above and beyond to make the project PERFECT and we are very thankful for their hard work. We will use them again in the future.

Fix-It-Freddy is the best in the business! If you need a handyman that is trustworthy and will do…read morethe job right, Freddy is the guy you need to call. My husband and I have a few short-term rentals (airbnbs) that constantly need some sort of work/repairs and Fit-It-Freddy always comes to the rescue. We've been using his services for the last couple of years and we've never had a bad experience. Freddy always makes sure the work gets done properly and has a very reasonable rate. More recently we bought a shed that we wanted to turn into an office and Freddy helped us with the wall insulation, painting, electric, you name it! Everything that we needed to make that room feel like an extension of our home, he took care of it and it turned out amazing. Definitely give Freddy and his team a chance during your next home project!

1st experience. Door sweep replacement. Quality work. I recommend. Details below…read more Booked front door sweep replacement services. Obtained a quote through Yelp. I called to inform Freddy quote requested & clarify I have replacement part. my 1st time using Yelp quote. Freddy has stellar reviews & his quote was competitive. Booked & serviced within a week. Joseph arrived within given ETA & happily explained his process beforehand. He's a door pro. He replaced front door sweep without having to remove the door. Job took 30 minutes. Good communication throughout.

just came for the first time today and they will have my business for the rest of my days!! super…read morequick, helpful, and reasonable!!! I was about to buy a new mower and they saved me! they were extremely nice!!

An update , the Worst customer service in history continues . Let me tell you folks , when you have…read morea disagreement with this establishment they will do everything possible in their power to delay the return of your equipment, and magically problems that didn't exist with your equipment will arise . At this point , it is no longer about the equipment , or the money, just the fact this man is a total liar . was sold a brand new mower that was supposed to be "Like a Honda" he says , He told me they don't make any mowers beside honda with a dual blade, that's a lie , echo makes one cheaper than his Pioneer branded trash. The mowers he sells are overpriced and can find better quality mowers at walmart. Save your time money and sanity and shop else where