Reliant replaced our pipes in Feb 2025, and by April 28th at 3am feces, raw sewage was overflowing…read morefrom our shower drain with two small children in the house. Despite paying for their "preferred member" plan and 24/7 emergency service, we were left waiting all night with toxic fumes in our home and never received a single call or text back. Another company arrived in 15 minutes, documented multiple code violations in Reliant's work, and confirmed the installation was done incorrectly from the start. They advised us to go back to Reliant since the work should have been covered under warranty. Over the next few months, Reliant scheduled multiple appointments - and every single time we were left sitting at home for hours with no calls, no updates, and no one ever showing up. My husband and I took off work multiple times, moved nap schedules around for our kids, rearranged our entire day - only to find out about cancellations after we called them ourselves. Most recently, we were told Dallas "isn't a priority market," which explains the constant no-shows and excuses. Reliant's lack of communication, accountability, and professionalism has been staggering. We've spent thousands, lost countless hours, and months later still don't have a fully functioning bathroom. Their "24/7 emergency service" and "preferred member" plan are nothing but empty advertising. Learn from our mistakes: read the recent reviews and take them seriously. DO NOT trust Reliant with your home. And to Reliant - please save the copy-paste Google reply. What you need to do is have your manager pick up the phone and finally call us back.

The whole organization is totally unprofessional The quote process for same day service was very…read morehigh but needed the sink replaced before going out of town. They didn't try to repair the same day as was implied. The service was not to include garbage disposal but was started until told to stop by me. It took most of Saturday and Sunday morning to get it installed!! I contacted customer reps repeatedly to discuss poor service, workmanship. I was told I would receive $200+ refund on $1800+ service. 4 months later, NOTHING!! They never intended to refund, they just kept putting me off hoping I would give up. I would never, ever use them again!!!

It's never a convenient time to replace a water heater, but Walter & Pablo made the job less…read morestressful. 2 of my plumbers over the last 20 years, one had cancer, the second one retired. I called the people who purchased the business from my deceased plumber. No return call...I called them 3 times and they told me they would call me back with a scheduled appointment. Well, they never called me. So I looked to find another plumber. I called 2 different, new plumbers and Walter was the first to return my call. Where I was willing to wait a couple of days, Walter & Pablo came out today!!!! I'm now running my dishwasher with hot water. Thanks for such wonderful customer service!!!!! They respected my home, took special care with my wooden floors, walls, etc. would definitely use them in the future.

We had an excellent experience with 100 Percent Plumbing. Walt came out the next morning, on time,…read moreand was helpful and honest. He offered a potential fix but was concerned that it might not fully handle the job. He was very transparent about the cost and risks. I was also really surprised to learn that the first visit (evaluation and estimate) was free. I had him move forward with the work and it solved everything. I would absolutely recommend him and call again.

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan…read morewas fantastic. He was very informative and helpful. We will definitely do business with them in the future.

Kevin was great to work with. Very knowledgeable, patient and polite…read more He explained everything we needed in detail to make sure I understood why it needed to be done. Such a relief to find someone you trust!

I had a leak in my upstairs tub drain and was told that it would be a $129 to rip open the ceiling…read moredrywall to inspect. They mentioned that it would mostly be a loose threading or dried plumber's putty and wouldn't charge extra for such a small fix. I was then told that the P-trap is damaged at the cost of fixing it would be additional $480 (after adjusting the $129). They mentioned that it would take a 2+ hour labor and the parts were expensive (something called a P-Trap needs to be replaced). I believed them and went ahead. All they did was replace a PVC pipe piece and the drain plug and the job was done in less than 30 mins. They came back a couple of times to flip the drain plug as they messed up on the right color (was supposed to be oil rubbed bronze and they got chrome). I don't like people who manipulate you this way and would advise to stay away.

We used Reliable for two different jobs at our home recently. They were excellent. To begin with…read morethey came out immediately and gave me a quote on both jobs that was reasonable They were honest. We had a couple of quotes. On the first job we had a leak behind our washer and they said they would need to cut the drywall and replace the box. On the day of the repair, the technician said he was going to see if he could fix it without cutting my drywall. He worked on it for what seemed about an hour before he finally came and said he was sorry but would have to replace the box anyway. The second job was replacing a bathtub faucet that the lines underneath had become corroded. The cold water only trickled. They did an excellent job all around. We had one technician. He was very respectful. Arrived when he said, and did the jobs in a timely manner.

They have always been reasonable and honest with a neighbor.major freeze on they fixed it all.read more

Shower cartridge (located behind the shower handle) was bad so I called them to come out and they…read moresaid there was a service call charge of $67.50 which would not be charged if they did any work. So they sent a guy out and they charged a whopping $272 plus tax just to replace a simple plastic shower cartridge that probably took about 15 minutes to replace. They also replaced a cheap small plastic handle that I did not ask them to replace. Charges breakdown: $125.00 - Labor $80.00 - Parts (for a plastic cartridge that cost $31 at Home Depot) $67.50 - Other charges (added in the service call charge). So I was not supposed to be charged the service call charge; however they added it in & when paid them by credit card I had not seen the breakdown yet. Made numerous phone calls and kept getting promises that they would reimburse me for the service call charge but they kept stringing me along and wouldn't send it. Guess they got tired of me calling and did eventually send it but it cost me a lot of time and frustration. To top it off, about six months later the cartridge they installed went bad and had to hire another plumber to come out and replace the one Enco had installed. Would certainly not recommend this company! (See attached invoice from them)

My dad has been living in the same house with a slab foundation since 1974, and after 50 years, we…read morebegan experiencing major plumbing issues. The original copper pipes underneath the house had deteriorated over time--something we learned is very common in older homes. When I started looking for solutions and getting bids from plumbing companies, I quickly realized that a full pipe replacement under the slab would be an incredibly disruptive and expensive project. That's when I discovered Ryan at NuFlow and their innovative pipe relining system. Instead of digging multiple trenches and tearing up the house to replace the pipes, their system pulls a lining through the existing deteriorated copper pipes. This lining hardens into a PVC-like material, essentially creating a brand-new pipe inside the old one--without the need for major demolition. Ryan personally came out to the house, explained the process in detail to both me and my dad, and took the time to make sure we understood everything before moving forward. After speaking with multiple contractors and then meeting Ryan, I knew I could trust him to do the job right--and I was absolutely correct. Ryan and his team were professional, hardworking, and committed to getting the job done right. Despite some tough challenges along the way, they never cut corners and made sure we were 100% satisfied with the results. If you live in an older home and are facing plumbing problems, don't rush into a full pipe replacement without first talking to Ryan at NuFlow about their pipe relining option. It could save you a lot of time, money, and stress. I can't recommend them highly enough.

Nu-Flow was such a great choice to help us get our home ready to sell after 40+ years. They handled…read moreeverything that needed attention to fix our home, and we needed a lot of work. Every single employee treated our home like it was their own or a "family member's home" with such care, attention and love even working on a holiday (above & beyond). We were in such good hands-Thank you so so very much, you highly qualified individuals. Hire them! They are the best choice and very reasonably priced.

Master Plumber Rob is awesome! After calling over 10 plumbers with either no soon availability or…read morerates up the roof, Rob was able to come out within 3 hours of calling him with by far the best rate anyone gave me! We had a leak in the base of the toilet and sewage backup in both my tub and shower. My boyfriend tried using a snake to fix the issue but that wasn't the solution. Master Plumber Rob was able to fix the issue within 30 minutes of arriving at my home! Will definitely call him again if I ever have any plumbing issues!

Rob was truly awesome! He helped us with plumbing at 1 in the morning. I highly recommend him to…read moreanyone.