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    Fjm Trailers

    3.0 (2 reviews)
    Closed 8:30 am - 5:30 pm

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    Response time

    1 week

    Response rate

    100%

    Services - Fjm Trailers

    Trailer repair

    Boat repair

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    1 year ago

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    2 years ago

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    Jose R.

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    Southern Outdoor

    Southern Outdoor

    3.6
    (12 reviews)

    Please be advised that the service representative needs more training in client relationship. I…read morecalled them to fix two of my mowers and the service rep started to raise his voice, argue and then proceeded to hung up the phone over a simple question that I asked. I simply wanted to find out when the repair would be finalized. Initially they said it might take up to two weeks. It's already been two weeks, and now they told me it might take up to three weeks, for a repair. I called them three days ago and they informed me that they will repair it that day. It's good to note that the repair on one of the mowers is for a line that they just installed and it started leaking after one use. I really did not appreciate the service experience. The owner should do a better job at training his employees in proper client service etiquette, especially for long time clients.

    I order new blades for my mower. I pay for them get my paid invoice. I get a message they are in…read morewhen I pick them up they tell me the price increased I owe an additional $7.40. Tell how the hell you charge a customer additional after the fact . There is no disclaimer on my original paid invoice. They lost a customer for future business over this unfair practice and all over $7.40 cents. DUMB !!! In fact I just went to Green Thumb Lawn and purchased a commercial mower and will be need additional commercial equipment!!! The guy at Southern Lawn tells me thank you see you again and I said no you won't!!! People stick to Green Thumb Lawn off Truck and Trailer Way off Southern next to turnpike!!!

    Fjm Trailers - trailerdealers - Updated July 2026

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