They have the best customer service and high quality products /gear. This is my go to place for…read moreall our outdoor needs because the company stands behind it no matter what- highly recommend

We came in there with the family looking for long underwear and a puffy winter jacket for my son…read more I know, toddlers quickly outgrow this stuff after a year and this stuff is expensive, etc. However, for some things, I like to get durable quality. The puffy jacket somehow holds up to my son tearing up playgrounds, climbing all over stuff, rolling around, and generally beating up the coat - and it keeps on going, looks as good as new. So, I am ok with getting another when he outgrew the last one - which is still in great shape and we can re-use for his little sister. Also, we like coming here because the staff is very knowledgeable and helpful finding the right product, the right size, etc.

Since opening up on Grand Ave, Freewheel has become one of my favorite LBS. They helped me prep my…read moregravel bike (purchased at Freewheel in Richfield) for my first ever long distance gravel race. They helped me pick out, purchase and set up my new mountain bike. One thing I really appreciate is the sales and service people don't talk down to women bikers, which can be a problem at some stores. Not an issue at Freewheel. I like this store.

Thank you St. Paul Freewheel Bike for co-sponsoring the local fun ride around St. Paul.read more

If you have fond memories of Midwest Mountaineering, that longtime Cedar-Riverside staple, this new…read moreoutdoor activity gear shop is definitely good news for you! That shop's manager has now opened Lake State Mountaineering with similar wares and similar values. So we're talking high quality canoeing, climbing, camping, and hiking gear from a combination of large, small, and local vendors. They have a website you can order from, but if you want to browse in person and get knowledgeable advice from this passionate crew, you can pop into the shop. They have some pretty high-end merchandise, but I'm seeing some tempting sale offers and they have a rental program that might help you get kitted out for an adventure. This storefront location might be tricky to find at first. Enter through the building's Washington Avenue door, next to the barber shop, then follow the signs through the door there and up the stairs, where you'll spot them. I promise there's a nice store up there! You're on your own for parking but it's easy enough to find metered street parking. If you want to properly gear up for this kind of activity and want the best equipment, sold to you be a locally-owned store who will give you honest recommendations that come from deep experience, this is where to go.

Despite not finding what I was looking for what I did find in this store was even better! At the…read moretime I visited they're going through their end of season sale and practically the entire store is on sale. They also carry high quality gear like marmot and Patagonia and those are not excluded from sale which is a rarity. Definitely a hidden gem of a shop and where I will be coming back to get gear for a good value. It's nice to have a local option that caters to the outdoor market besides REI.

Great service. Great stuff. Great place. I always have a great experience when I visit Mend.read more

Finally, a fly shop in Minneapolis. And finally, a review of it on Yelp (years after it opened)…read more Mike, the owner and sole employee, is always in there. He's got a big beard and a big personality and isn't a salesman. He'll tell you exactly what you need if you want help--sometimes recommending the lower priced items over higher priced items because he's a genuine dude out to make fly anglers vs. make a buck. I've bought countless bugs from him. A rod. A waist pack. I think a t-shirt at some point. I've drank his free beer at the occasional, random store parties he decides to throw on a whim. It's a beautiful store. He even sells American made jeans if you decide that on your way to the river, you not only need bugs but also some raw denim for whatever reason.

Amazing experience white water rafting down the river with multiple points of interest,…read moreopportunities to swim, and beautiful untouched scenery. This tour is a 11/10 for me! You really get your money's worth and my family and I had a great time on the water! Thank you!

I had such an incredible experience Ice climbing. Tony, our guide and shop owner, was incredibly…read moreinformative, easy going, and truly made the experience enjoyable. He even worked with my limited availability. You can tell he is passionate about what he does. He provided me with quality gear to use! I would come back ! Highly recommend.

My takeaway: Poor Customer Service when trying to resolve a problem. Management does not follow…read morethrough as promised. Feb. 14, 2024, I was at the Xcel Center for the PWHL game and decided to buy a grey t-shirt with "PWHL" printed on the chest for $35. A few days later, I tried the t-shirt on at home and found that one of the shoulder seams was longer than the other one, giving the t-shirt a lop-sided appearance on my body. Wanting to avoid exchanging it for another potentially defective t-shirt (thinking maybe all the size M might have the same defect), I thought to request an exchange for a t-shirt in a future shipment, whenever that might be. I also wanted to avoid having to make multiple trips to the Xcel Center to take care of the issue. The pressing matter was their return policy: Returns are accepted within 30 days of purchase. Based on information on the website for The Hockey Lodge, I sent them an email on Feb. 19 after first calling during their business hours and having the call go to voicemail. Having received no response to my email, I called on Feb. 21 and spoke to "Nick", explaining the issue and mentioning my email from 2 days earlier that was unanswered. Later that afternoon, he replied to my email, asking for the Receipt Number from the purchase and also for pics of what I had described in detail in my email - one shoulder seam measured about 5.5", and the other measured about 5.75" (pretty straightforward information). I responded to that email with the Receipt Number, along with my opinion that sending pics would seemingly not be helpful. His response to that email: "Ok, just bring the shirt in for inspection during our open hours along with your receipt, that way we can figure out a solution." Not helpful. I called again two days later, Feb. 23, and spoke with "Mike" this time. I asked for a Manager to return my call since none were available during the time of my call. He agreed to pass along my message and have a Manager call me that afternoon. I never heard from anyone. Three days later, I called again. This time, I was able to speak to a manager - whose name was "Emily". I described the issue to her. She insisted I send her pics of what I described so that she could best handle the issue. She said she would be back in touch with me at some point. So, I agreed, and sent her pics via the email I initially sent on Feb. 19. Today is March 12, and still no call back from "Emily". Finally, today is March 15, and, as anticipated, ... crickets.

The Hockey Lodge is the place where you can get official Minnesota Wild merchandise, from travel…read moretumblers, to hockey jerseys. This store is located inside Xcel Energy Center. There used to be another store at Southdale Center in Edina. I loved that smaller store, but it closed down during this pandemic. I have been a 4ever Wild member since I became a season ticket holder (a handful of tickets each hockey season) since 2019. When you have your rewards barcode scanned at this store, you get 15% off all merchandise. It comes in handy for more expensive purchases. I managed to get my first Wild jersey specifically crafted for the Winter Classic on New Year's Day 2022. Saving 15% off the original price helped immensely on this one purchase alone. I'm happy that I get it across the board. On the whole, staff are friendly. During my last visit, an older woman, Sue, working at the store called me sir, which was not only incorrect, but odd, insulting, and rude to me. She stopped me because I was carrying a bottled Diet Coke. You can't bring drinks into the store, which I found out from this woman. I wasn't thrilled about leaving my $6 bottle (yep, it's pricy) bottle of pop outside the door, but I eventually did. She was indeed a highly rude individual, apologizing for calling me a guy just to brush me off while rolling her eyes in the process. The most ridiculous question uttered from her: "How can I tell [that I am a woman]?" she asked me. "How about not using a pronoun or noun that specifically identifies gender if you don't know?" I replied. It makes perfect sense to me. It didn't seem to register in her head. I frankly don't think that I am built like a guy, unless being a tall Chinese woman is weird to her and makes me a guy. I also think that she needs her eyes checked and requires sensitivity training. Here was my constructive feedback for her and staff at The Hockey Lodge. Yes, I wrote to this store and copied my Wild representative, who also forwarded it to The Hockey Lodge management and apologized: - Drop the pronouns or be more mindful using them. Incorrectly deeming me a male rubbed me the wrong way. It added a sour note to what was an excellent two years as a Wild season ticket holder. Just ask customers to not bring a beverage into the store. Why use sir or madam, especially when you have a difficult time judging? - Apologize without the eye roll and mean it. The customer wants to feel welcomed at this store and Xcel Energy Center, especially this one who travels from Toronto (yes, Canada) to attend her Wild games. - Be more sensitive as a staff member. She did not put herself in my shoes. I am a Chinese Canadian woman who was labelled a male by a white woman. If you can't identify a person's gender, don't guess. You are likely going to ruin a person's day and perhaps even confidence because of your poor judgment. Other than this one woman staffer who needs help, I enjoy coming to this store. I bought a Wild t-shirt last night. The store doesn't have a change room, so I tried it on over my long-sleeved shirt that I was wearing. It fit. I bought it with a 15% discount. The store only accepts credit and debit cards. If you have money loaded on your mobile account, you can use it here, too. I have used it in the past and getting my barcode scanned is seamless. Four stars is how I rate the quality of the store's merchandise and my complete experience minus the rude woman episode. I have a few items in my small collection. I also have a Kaprizov t-shirt and a Winter Classic patch. I simply get items that I like and use. It also helps that they fit in my luggage or backpack. I deducted a star for the horrible woman that I had the displeasure dealing with. Here's hoping that she gets the help that she needs badly. (137)

Great shop with a good selection of top bikes, I've bought six or seven bikes from here and the…read moreArden Hills location over the past decade or so and I've always left happy. The only time there was a slight hiccup they went above and beyond to fix the issue and get me rolling in no time at all. They'll be my first stop anytime I'm bike shopping.

Have trusted NOW for all of my families cycling needs for ~ 15 years. Always helpful, patient…read moreguidance on bikes, parts, and wearable with thorough and knowledgeable technicians. They sell premium brands while carrying a range of products to remain approachable to wide range of client needs. Emphasis on what the client needs with some creativity to get them to what they want. Bike fit knowledge has been most helpful to me over the years, as I progressed in both skill and age.

The old Fun 'N Run, now TC Running is a great, locally-owned spot to buy a good pair of quality…read moresneakers (name change because the old owners retired and sold to another local shoe shop, and now they have more locations around the metro!) If you're not a runner, that doesn't mean this store isn't for you. But if you are, I think you'll find all that you need here! (Including those gross sucrose gel packets) For me, I'm on my feet all day for work as a scientist, and I've bought the past 4 pairs of shoes here, and I've had no complaints! The staff are very knowledgeable, so let them know your concerns (plantar fasciitis? More/less cushion? Over-pronated/supinated?) When it comes to the value, you get what you pay for. They're able to charge under market value, but they can still be expensive. With this in mind, they do have a generous sales room where shoes can be ~$20-40 off (I haven't been there often enough to know how the sales change, so I might be off). All in all, I highly recommend this place for your next sneaker purchase, athlete or not.

I have been a client of Fun-n-Run and TC Running for over 20 years, always a great experience…read more Amazed how the quality of staff, inventory and expertise have always been consistent over the years. Pricing is very competitive, a high value when you consider the expertise helping me make the right choices. The Randolph store feels like a neighborhood friend, an inviting experience with smiles. I would not consider anyplace else.