We have All of our family vehicles serviced there . The experience starts with the service…read morecoordinator ( Reynaldo "Ray ) He is extremely knowledgeable and sets a realistic expectation. The owner ,Chris , is very knowledgeable. He oversees all of his mechanics. Do yourself a favor and support this business. I am originally from Chicago and had established business relationships like this in the Midwest . I am Very Pleased to continue to enjoy Master Techs great work ethic and Skill . Retired Chicago Firefighter Joe

These guys "actually" fix your car. That statement may seem silly, but, how frustrating is it when…read morea garage charges you and they do not really fix the problem. Ray is the best !!! Fair an HONEST pricing. Really try to understand your concerns and address them.

Here is my Google review: Since there is a text limit on google reviews I decided to screenshot my…read morereview and add it to the images. Now... To respond to the Shop owner... It's genuinely astonishing that after 42 years in business, this is the level of professionalism and maturity displayed -- both in workmanship and in communication. I truly hope you keep your original response public, because it perfectly illustrates exactly what I and others have had to deal with. Rather than taking accountability, your reply is defensive, condescending, and riddled with petty digs -- including one directed at my girlfriend, which is incredibly unprofessional and unnecessary. You speak as though you're above your customers, yet your response shows the opposite: a lack of ownership, a lack of basic courtesy, and an apparent inability to address valid concerns without resorting to belittlement. To clarify a few things: First, regarding the bumper damage, I actually contacted AAA well before your response was posted and apologized for initially assuming the damage happened at your shop. I've attached proof of that conversation to show that I took responsibility for the misunderstanding -- something your response could stand to learn from. I asked AAA for the before photos of my truck because the after photos -- the ones taken at your shop -- did not match what I saw in person. Even the AAA agent reviewing the photos agreed the damage was not clearly visible in the second image. So while I admitted my mistake, your response takes a moment for grandstanding rather than simply acknowledging the confusion and moving on. As for the state of my truck -- residue left by your "highly trained technicians," mixed-up keys, and receiving the wrong invoice -- you dismiss it all with excuses. A truly professional business would acknowledge the oversight, apologize, and ensure it doesn't happen again. Instead, your response just reinforces the lack of accountability I experienced in person. Regarding the fuel: you claim the $20 in gas was necessary to flush the system, yet 5+ gallons for that task seems questionable without further detail. You also mention recalibrating the onboard computers -- but system recalibration is generally necessary only when components like new injectors are installed. Since that wasn't disclosed, I have every right to question what was actually done. Ultimately, I'm relieved I'll never have to return to this shop. This experience has been nothing short of a lesson in how not to treat customers. For anyone reading this: my original review and the owner's response speak for themselves. If you value professionalism, accountability, and basic respect -- you may want to look elsewhere.

While on vacation with our grandkids my Range Rover started leaking coolant, I called both Range…read moreRover Dealerships in Orlando and neither would help or consider giving me a next day appointment. I was very disappointed with both dealerships they basically told me "Too Bad" we are booked! I found Don's and was at the service center 1st thing the next morning without an appointment or speaking with anyone. They also were fully booked with appointments but given my circumstances took my car in and diagnosed and repaired the same day! They saved our vacation! Woody and these guys are exceptional! I was shocked at the low cost of the repair, Range Rover would've charged twice that much to just to diagnose!

These guys are great when it comes to customer service!! quick and fast service as well!!read more

I brought my truck in specifically for an A/C clutch issue -- the clutch rubber pad was not…read moredisengaging, and I explained this clearly when I arrived. I was told a diagnosis would be performed to confirm the problem. After about an hour, I was called and told that nothing was wrong with my A/C at all, but that my brakes and rotors supposedly needed $1,700 worth of work. I figured everything was fine with the A/C since they said it checked out, so I left. I didn't even make it a mile down the road before the exact same A/C clutch issue happened again. I pulled over, checked it myself, and saw the same symptoms I came in for. I turned around and brought the truck back, only to be told, "Oops, we didn't check that part -- we only checked if the A/C turned on." I had explicitly stated the issue was the clutch not disengaging, meaning the clutch plate was staying engaged even with the A/C off. If the diagnostic process was thorough, this would have been caught immediately. The disappointing part is that the focus seemed to be more on selling a brake job than actually diagnosing what I came in for. No clear diagnostic process, no communication, and no accountability. The one positive was that I eventually spoke directly with the mechanic, who was helpful -- but that only happened because I approached him myself, not because management facilitated it. Overall, poor service and lack of proper diagnosis. I would not recommend this shop based on my experience. Paid $159 to have my truck run for a hour.

I cannot say enough good things about Leon and his crew. They recently worked on my 2024 Dodge…read moreDurango, performing suspension work, an alignment, and replacing all four tires. From start to finish, the experience was outstanding. What impressed me most was their combination of speed and attention to detail. They got the work completed quickly, but never at the expense of quality. Everything was explained clearly, the alignment was spot-on, and the vehicle drives better than ever. Their customer service is second to none. Leon and his team genuinely care about their customers and take the time to answer questions, explain recommendations, and make sure you're comfortable with the work being performed. It's rare these days to find a shop that treats people with that level of professionalism, honesty, and respect. I've been driving and dealing with automotive repair shops for 46 years, and I can honestly say this is one of--if not the best--automotive service experiences I've ever had. Finding a trustworthy shop is difficult, but I've found one here. I highly recommend Leon and his crew to anyone looking for quality work and exceptional customer service. Thank you again for the excellent service. You've earned a customer for life.

I can't say enough good things about this company! After another tinting company unexpectedly fell…read morethrough, they were able to get me in quickly and completely turned our day around. Leon was absolutely wonderful -- friendly, helpful, kind, and professional from start to finish. He went above and beyond to make sure everything was taken care of, and his positive attitude made what started as a frustrating situation into a great experience. The quality of the work was excellent, and I truly appreciate how accommodating they were when we were in a bind. If you're looking for a tinting company that genuinely cares about their customers, I highly recommend them! Thank you, Leon, for saving the day!

Great service & prices. They provided me with an honest diagnosis and I was able to have my…read moreInfiniti repaired much cheaper than the dealer prices. They work on any car but also specialize in the higher end import brands as well. From diagnostics to complete engine or transmission replacements.

100/10 recommend ! brought in my fiat abarth for a timing belt issue. Steven talked me through…read moretheir entire process, quoted a very reasonable price compared to the dealership, and sent me pictures of what was happening the entire time. He is very knowledgeable and his team is amazing ! This was the quickest i've had a vehicle in and out of the shop for such a job. they are great people and i will not only be bringing all of my vehicles to them, but will be referring them to everyone !

Jorge is great owner professional, knowledgeable, responsible. All he's Guy's know their job well,…read moreprices are reasonable, time frames great. If guys tell you it will be done certain time, then it will be done! No bs here in this place. To my experience it's been honest over 4 years I go to Jorge's.

I would never recommend such a bad place. they charge high prices. dealer prices and don't finish…read morethe job. the keep guessing and making you changing parts. means they can't see what the problem is but they call themselves professional mechanics. They do what an Autozone does. connected to a computer and go by that. at last they refuse to take it back and fix it because they can't find what the problem is.

These shop is a scam please get other quotes. You will find the same service for at least 45% less…read more I spoke to a guy name JJ and he provided to me with a quote over the phone that I had to laugh at him, I took his quote to another European shop no to far from them. I got my car fix for 45% less than the quote JJ gave me. This particular shop has prices way higher than the dealership Field BMW. When I went to get my car back, I told one guy they will be out of business soon and he said No I do not think so we are busy. I wish them the best of luck but when someone acts cokie they would not last long. Again I wish them the best but before you make a decision to leave your car in this shop please take the quote somewhere else and you will get a way better price. Also when you take your vehicle there, with the problem you're bringing the car for, you will come out with 5 other problems lol. My quote came to over $5K and I had to laugh. The same problems the car had were going to be fixed for my car for less than $3K. That's a big difference. Please before leaving your car with JJ, take the quote to another European shop and I will bet you will get a way better price. I am not sure how they are getting a 5 Star review in Google either they are paying someone for those or they are asking their customers to give them a a 5 star review. If you look they have been open for a few years and they do not have that many reviews to be saying they are busy. Anyway do your research first before leaving your vehicle. Get the quote and call around and I will guarantee you that you will get a quote for at least 45% or more less than this shop. Thank you .

Great prices and service all the time, even if you don't have a bmw - call and JJ will most likely…read morebe able to help you

They always take the time to explain what's needed and always answer all my questions. Very…read moregrateful to have them here in Clermont!

Excellent and Timely Service on our 2022 Range Rover. So much more convenient than having to drive…read moreall the way over to the dealer in north Orlando. Highly recommend this location. Very personal attention.