Bad experience. When asked about the extra charges appearing on my bill, proprietor was arrogant…read moreand insulting. Sad.

Nate and his people did a wonderful job...so professional and a pleasure to work with especially…read moregetting this done long distance.

Nate and his team are professional, service-oriented, and knowledgeable. They were super responsive…read moregiven we had an issue preventing us from normal use of our house--they scheduled a time, came out at the scheduled time, and diagnosed the issue we were having (a pipe coming out of the house was completely blocked by roots from a nearby tree!). Using a camera to view the line and a high pressure water system, the problem was clearly identified and the plan to fix it was developed. Nate and Rob are both great at communicating and at working with the homeowner to understand options and decide on the best solution. My family was delighted with the outcome! Thank you Nate and Rob for being so easy to work with, and for doing an outstanding job to solve the septic problem we had! We really appreciated your work.

Brian work with my agent and Bank since it was a 203 mortgage, S V excavation was on time ,…read moreprofessional, And able to work with me to stay with in my budget. Awesome company to deal with. Thank you for everything Brian!

From the owner: One call septic system repairs and installations. Sewer connection anywhere on Cape Cod.read more

Had Cape Cod Septic pump out old cesspool twice in 2025. Each time they only removed the liquid,…read moreleaving the sludge at the bottom of the cesspool. I asked for the owner to call me so we could discuss and correct this, but the owner never called.

Called for a simple clean out of a septic tank last fall. They did not show up for the…read moreappointment. I had to call them, they came the next day. I have had to call them every time. The tank cover was not reinstalled correctly and I sit here today 9 months later with a tank full of dirt. This time when I called and left a message I did not get a return call. I called again 3 hours later and they said they would call me in the morning. Never called! I called several times this morning and could not get through. It is now late afternoon and no response. I called a competent company and they returned my call and sent a technician out before CC Septic has even talked to me. The service is terrible and the technicians incompetent! Would not recommend this company to anyone.

I've never had complaints over Bobby's service or response time. The other comment may be due to…read morethis being a very small business.

Had used this company in the past and was pleased with the service. Recently tried to call to…read moreschedule a service but voicemail box was full; okay, so wrote an email via website which went unanswered. Called a couple of days later and left message on voicemail; no return call. Called again a few days later and got a person who stated that they were running about 7 days on appointments; said they would call back when they were about to come for service. Never heard back. It's now been about two months. Their business must be good that they can afford to ignore repeat customers. Finally called Noons and they came within two days.

Waited three weeks for the appointment, then waited all day for them to show and they didn't. It…read morewas a Saturday so no answer on the phone. Called Monday and was told someone came by at 7:30 am and had several reasons they couldn't do it. Nobody called, texted or emailed me or rang a doorbell or knocked, and they had my number and email and must have seen my doorbell. They told me between 10:00 to 12:00 am would be the arrival time. Then they said it would be three more weeks before I could get another appointment. With that kind of service I'll go with somebody else.

Wind River serviced by septic today. The tech upsold me on a 'combo pack' of chemicals for $209. I…read morecommented that it seemed high for septic chemicals but he assured me it was a good deal. After he left, I looked online and it was about $75 of chemicals. I called up to complain and the company escalated it internally and responded by refunding $100. It was fine result in the end, but left me wondering how many other customers dramatically overpaid and did not complain? So word-to-the-wise, don't get upsold on the chemicals. Refuse the offer and go buy it elsewhere at different online retailer or Home Dept or whatever.