After being highly recommended by a relative who uses Keystone Property Management to mange rental…read moreproperties, I gave them a call concerning assuming the property management for a rental near Greenville, NC. The lady responsible for handling home rentals returned my calls promptly and we established a meeting time during my next trip to Greenville for her to review the property and to discuss whether this property would be something they could manage. On the day of the appointment, she arrived promptly and spent about 45 minutes touring the property, discussing the rental options, the property's condition, the expected rental ranges and the cost of their services. All of this was in line with what my relative had conveyed earlier so I discussed this further with my brother and we decided to give Keystone a shot since the property was vacant currently. After I completed the initial paperwork, not too long passed before the rental contract for managing the property arrived in the mail. After reviewing the materials, I noticed Keystone had requested "personal guarantees" be included as part of contract to manage the rental property. This immediately raised red flags because the rental property is owned by Limited Liability Companies (LLCs) . After emailing KPM about their "additions", I also spoke with my lawyer. He advised against entering into agreements containing personal guarantees which may circumvent the legal purposes of the LLC. What's more, after researching Keystone itself, I learned that it is a LLC as well - no doubt established for the same purposes. After considering our options, I spoke with the rental property manager again concerning the matter and they would not rescind their overreaching requirement for a personal guarantee on the contract. I explained that by doing this, it would be no different than me demanding Keystone's officers include their own personal guarantees on this contract as well. We were at an impasse, where I guess they decided they did not need to "earn my business." Overall, Keystone seems to be a well run business - prompt on returning calls, courteous and responsive to emails. My relative has been using their services for a long time and spoke highly of their dedicated staff and repair people. However, if you have gone the extra mile and established rental properties held by LLCs correctly in the State of NC, you should consult your attorney before signing any contracts requiring personal guarantees.

Our HOA fees have gone up almost every year, however, we are not seeing g any benefits of their…read moreusage. Our HOA fees are currently $103 per month which means we are paying $1236 per year for little to no visibility of the usage of those fees. Example: Approximately 4 years ago the mailboxes for 100 and 101 David Drive were messed up and new ones were supposed to be put up. In the meantime, we ALL had to go downtown to the main postoffice together our mail. We were not given any sort of co.pensation for this inconvenience. It took over a YEAR before the new boxes were installed. Approximately 4 years ago, i came home from running errands ds to find the left side of my fence lying on the ground due to rot. Fortunately, that was fixed within a week or so. However, I had had issues with my gate from day 1, April 22, 2012. It was difficult to open and then would drag on the ground. They came out to "fix" it 4-5 times to no avail. FINALLY, someone who actually knew what they were doing was sent out and completely rebuilt my gate that same afternoon. He had put cross braces in it as well as used HEAVY DUTY hinges and installed everything correctly. NOW, approximately a year ago they tore down all of the fences and gates at the 100 location. I am disabled so this is a HUGE SAFETY AND PRIVACY issue for me. As stated previously, the left side of my fence was rebuilt about 4 years ago and my gate about 1 year ago, so the only part of my patio fence that needed to be rebuilt was the right side. NOTHING HAS BEEN DO E TBUS FAR, AND AGAIN, NO CO.PENSATION IS BEING MADE FOR THIS ADDITIONAL INCONVENIENCE.

We had the most amazing experience using them for our vacation getaway! It was easy, affordable and…read moreoffer so many different options! You will not be disappointed! Customer service is beyond what we expected!

Worst company I've ever rented from. When I moved in, there was dog feces smeared all over the…read morecarpet. The sliding glass door blinds had cum stains and were broken, facing backwards. The dishwasher was completely broken and wasn't connected to the sink so it flooded. The fridge was completely disgusting with pubic hair. All four stove eyes had MAGGOTS and green-blue mold goo everywhere. Emailed them several times about issues like the kid above me breaking champagne bottles over the deck and it landing on my dog and in front of my door. No response at all. I get the letter saying they took my deposit because of a strong pee smell. It smelled like urine and there was literal feces smeared on the carpet. The shower constantly dripped/ran. The sink in the bathroom never drained so I had to brush my teeth in my kitchen sink every day the entire time I lived there. I sent over 6 emails about issues and never received one reply. Complete garbage of a company. The old lady property manager laughed when I explained that my dog of course had accidents because the carpet already smelled. Honestly a trashy company with trashy staff. Yelp wouldn't let me put the video of the entire place but absolutely everything was broken and now I'm out of $585 SD + $300 pet deposit because these people can't even think hard enough to replace broken stuff when I first brought the issues up.

From the owner: The Overton Group is a full-service commercial real estate firm serving our clients throughout…read moreNorth Carolina and the Southeast. With over 100 years of combined experience we serve our clients through fully integrated services including: commercial brokerage, property management, leasing, maintenance, site selection, construction, tenant representation, and development. Our offices allow us to serve our clients in Greenville, Kinston, New Bern, Morehead City, Jacksonville, Fayetteville, Wilmington, Myrtle Beach, and throughout North Carolina and the Southeast.

I have been in the rental property business for about 15 years now and have properties from north…read moreCarolina to Florida. I can say without hesitation that Mike with Pinnacle Property Management is one of the best property managers that I have used. Mike always returns calls in a timely manner and answers any question I might have. I've never had a problem with Mike performing his duties in a professional manner. He got me a local contractor once who did a repair cheaper than I could have done the job with my own crew who were then on another property. I highly recommend Mike to anyone looking for a professional property manager. He is one of the best I have used and I always use local property managers.

I have moved a lot..at least to several different states, and what feels like a billion different…read morehouses. This place has by far been the best..... we rented a 2 bd 2 ba duplex out on Charles Blvd. If something happened they were quick to fix it (although things rarely did happen.) Lilly (property manager) is a sweetheart, and absolute pleasure and has always been kind and understanding, you can tell she really cares and will do anything in her power to help make you as comfortable as possible. We had a few personal problems and she was willing to work with us when it came to renting our place. I am sad to say we had to move, it was a cute, clean place, and the Lilly was extremely helpful. this place is like no other renting company we have used, and I only wish we could have stayed in Greenville.

So Spring Forest has gone through 5 Hoa's and Wainwright was one. They own condos out there to…read morerent. 529C needed a hot water heater replaced so Wainwright removed it and dumped it beside the dumpster instead of taking it with them. That's how they all think of each other as competition. The 70 year old maintenance man couldn't care less. Pathetic.

well the beginning process my experience with wainright property management was good . so tell me…read morewhy i was told me & my dad would've been approved but at last minute i wanted to add another family member but he had a record over 10 yrs ago being around wrong person..& so our hopes got built up we were choosing from 2 places...so when i got news yesterday i was really hurt bc i asked wainright property could just me & my 85yr old dad apply without other family member & they literally said no we could never reapply with them although my father & i had clean record & enough income...so why are we then at fault for another person's past & technically we're banned from applying with wainright, wow i thought they were different...smh y'all need change those rules bc that's not fair...so disappointed

Leased a house for the 2017-2018 ECU school year. Lease ran from Aug 2017-Jul 2018. House was left…read morein excellent shape with extensive cleaning done at check out. As of October 18, 2018, Greenville Property Mgmt has not returned the security deposit and will also not return calls regarding this issue. This is after conversations in early September where they promised that the refund was "on its way". Considering various legal recourses to recover this sizable amount of money. If you have a chance, RUN AWAY FROM THIS LEASING COMPANY AS FAST AS YOU CAN POSSIBLY RUN.

was scheduled to tour a house and they never showed, even after confirming the tour date & time…read morewith them the day before. called several times while waiting in front of the house and no one answered. Very unprofessional, will NOT be looking into any homes leased by this company.

I'm not a resident, however I was interested in a property. This agency/company was very hard to…read moreget ahold of. I sent a couple of emails over a few days and never got a response so once I finally tried to call, I got a busy signal every time until I found an alternate number. I called it and I guess it was a personal number? She seemed annoyed at the mere fact that she recieved a call and told me I should've called the other number on the website. I said I did but the number didn't work, she said well it does because we've been using the phone all morning. I said okay sorry...then she asked what property I was interested in and said oh that's been rented. It's still on the website though...long story short she was very rude and unhelpful and I would never want to rent from somewhere that employs anyone who would talk to a potential client like that.

Property did not honor their "first come first serve" application policy. Very unhappy &…read moredisappointed in the service provided, and the lack of integrity/honor they complied with in regards to their policy. We paid for two application fees as well, totaling to $100. We were the first people to submit an application for the apartment, and pay the fee, and in less than 24 hours they rented the apartment from underneath us to someone else who applied after us.