Customer service was amazing I came in yesterday, I'm not a big fan of Chinese food but I crave it every so often. I walked in and started ordering and I had a few questions because I wanted to try something new and this wonderful lady helped me out and explained the dishes. Food was great and I'll definitely be coming back read more

You'll be taking your chances with delivery and I will give the restaurant some credit because it's not their fault that delivery is slow. Though it did take a while from "order" to "ready for pickup" and then not very long until I had my dinner. I ordered a classic, the General Tso's Chicken. Packed nicely with more than half of the container filled with pieces of chicken in a slightly spicy and somewhat sweet sauce and the rest filled with light and fluffy white rice. I had asked for "Medium Hot" and this was closer to "Medium Not" but still had a good flavor even if it didn't have the heat I wanted. Still, I enjoyed it and would order from Flaming Wok again with the expectation that it will take an hour from start to finish. [Review 20685 overall - 255 in Wisconsin - 1666 of 2023.] read more

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If you don't order the white chicken General Tso's Chicken, you have the possibility of losing a tooth on the chicken because it is rock hard. I've ordered from here more than a few times over 2 or 3 years. I don't think food should be edible just because you pay 3 dollars more. I also ordered 2 times in 2025 and didn't get what I asked for- I got something else, even if I did get coupons to make up for it. I understand that some people see food as a way to make money if they can't get employed in other industries, but if you can't cook and won't improve- I'm going to say your food sucks. Accept it. I love Chinese, Vietnamese, Japanese and Korean food. What I can't stand are non-cook/chef making it or even following basic food handler rules. read more

I arrived a 30 minutes to close as they were cleaning up and they were nice enough to offer to cook up anything I wanted that was quick. Very conveniently, my entire order fell under that classification. It was a cry bc h time decision because we were at a nearby store and it was a brilliant decision - food was delicious! We ordered the lo mein, Chinese donuts, and mixed vegetables. Will definitely return here. read more

Food was terrible quality and nothing like what was shown on their site. Breading soft and falling apart. Would recommend you look elsewhere if you're looking for general tsos chicken read more

Flaming Wok - What was received - Chinese Near Me - Madison, Wisconsin

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Delivery was super slow at a slow time frame. Food was way too salty and not very fresh. I was so happy to see a Flaming Wok on this side of the city because I liked the one on the other side of the city. But I was very disappointed. I tried twice and both times were awful. read more

Very cold food. Was hoping for warm Food was cold when I received it. I found a hair in my food. read more

I googled the closest Chinese Restaurant near a doctors visit. I ordered on line - simple pork lo mein. The pork was inedible and the noodles were greasy, with very little flavor. The place itself seemed unclean and the health dept agreed with a D rating. Not returning read more

no one answers phones, paid for a bogo deal they offer on door dash and DID NOT RECIEVE FULL ORDER. My family didn't all get fed and I ended up having to cook anyways read more

I ordered grub hub last night based on 1600+ reviews and a 4+ star rating. The Annie Hall quote-the food is terrible and the portions are too small sums this place up perfectly. 1. Ordered orange chicken and hot and spicy shrimp combinations with hot and sour soup. 2. Ordered EXTRA chicken for the orange chicken. Upcharge. Weighed them both. The entree with the "extra" was 50 grams more then the shrimp at regular. Both very small. 3. The large bag of friend noodles for the hot and sour soup (also an up charge) were STALE. Everything tasted like the worst Chinese food I've ever had and I have traveled to and eaten in Beijing and Hefei-if you've gone to mainland China you know the food is nothing like what you find in the US and some of it came be arguably described as disgusting. Wow. Damn near $50 in food with delivery and had there been more it would have made us regret it even more. read more

Best Chicken Lo Mein I've had in a long time! Had them make it slightly spicy... Perfect lunch! @lynnieskitchen read more

Flaming Wok - Chicken Lo Mein & Crab Rangoon - Chinese Near Me - Madison, Wisconsin

Quality of food here has declined dramatically. I ordered a basic dish of Mongolian Beef and what little meat they provided was highly questionable, texture felt like it was boiled rubbery meat, chewy, and flavor and smell was not pleasing. The dish was overwhelmed with way too much large slices of onion. I ended up throwing the entire dish out because I coudn't stomach it. This restaurant used to be my favorite takeout Chinese in Madison, but I'm likely not to return due to the dramatic decline in food quality and taste. If you do order from there, I recommend sticking to the basics like a simple fried rice, egg roll, veggie Lo Mein or crab ragoon. Stay away from the questionable, cheap cuts of meat. Sorry to leave this poor review, but the food has gotten very bad to the point where it's not edible in my view. read more

We had a hankering for Chinese and options are very limited for us. We were very surprised when EatStreet had this place on the options and went all in! The food was amazing. Great flavor. Good menu options. Some of the best Chinese we have ever had. They even threw in some free beef Rangoon that were delicious! We had Lo Mein (beef and veggie), General Tso Chicken, and Curry Chicken. All were perfectly prepared and appropriately spiced based on our menu selection. There was a very minor miss on our order that the restaurant took full ownership of and refunded completely. No arguing or other BS. Extremely professional and friendly. I strongly recommend this restaurant for take out or delivery, and it absolutely is our new "go to" for Chinese!!! read more

Ordered via Uber Eats, delivery was no issue. Order was not correct and nowhere near worth what was spent. Stay away from online orders for sure. read more

The best Chinese take out in Madison as far as I'm concerned. There's been occasional hiccups in the 5 years I've been ordering like missing drinks or late deliveries, but the food is great and I always/only order from them. read more

I ordered over $50 in food for me and my wife. We got two (2) packets of soy sauce! On their order web page is says "5 Packets of Soy Sauce. Normally Each order comes with a few packets for FREE. This is an additional 50¢." Even asking for sweet sauce and hot mustard sauce packets, they do not show up in the order. It's these types of issues that make some of their good dishes crappy, such as fried rice WITHOUT soy sauce. Have your own sauces at home or you may waste your money. read more

Flaming Wok - Only two (2) packets of soy sauce for a $50 order for two people. - Chinese Near Me - Madison, Wisconsin

Good came with a blond hair and a black straight hair. I have coils and locs, those hairs are not mine read more

Flaming Wok - Good came with a Blond hair and a straight black hair. I have black coils and locs so they are not my hair. - Chinese Near Me - Madison, Wisconsin

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Best place to get crab rangoons!! Hot, full, and plenty in bag! And they are so fast!! read more

Flaming Wok - Crab Rangoons - Chinese Near Me - Madison, Wisconsin

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Came into town for a conference at the Energy Center and wanted something to eat, I was famished. A few of us decided to order chinese food, I opted for the General Tso Chicken and Broccoli in Garlic Sauce with white rice which came up to approximately $38 dollars not including tip... wow.. that would have been worth it if the food tasted great. But it did not... the chicken was crunchy and the Broccoli and Garlic Sauce was so so.. I ate it because I was hungry and did not get a chance to rent a car to sample other options... read more

This place is great The quality of food is amazing for the price I think this place has a bad review because of boujee entitled children that need to pay to have their ass wiped fuck you this place is great read more

I ordered food to be delivered from them and prior to arrival the driver calls and informed me that they no longer deliver to apartments and I would have to come down or he'd tell the restaurant I just declined the order. He first said they were busy then said it was company policy not to deliver to the actual apartment. I have a disability that causes great pain and limited mobility. The driver finally agreed to at least put the food on the elevator but I was in excruciating pain just to get there. If this restaurant does not deliver then they need to be transparent and only offer dine in or carryout. This is unacceptable! read more

Absolutely awful! I ordered cashew shrimp with only shrimp, cashews, peapods and water chestnuts. Order arrived no cashews (in cashew shrimp) called and was told peapods don't come in this dish. I said but where are the cashews in the CASHEW dish, was told they changed it to shrimp and snow peas, not anything they can do my fault for adding them. Plus the chicken cream cheese eggrolls for 8.99 had literally no cream cheese 29.00 of crap read more

My to go place for take out. They always seem to get the order correct and are a good value. The food is always ready when they say it will be and free warm doughnuts today! read more

Amidst all this crazy virus stuff happening, I was craving Chinese and the place closest to our house was closed. We've had flaming wok delivered before but I'll say it's much better picked up. We got our food right when it was predicted to be done; they had safety measures in place too which was nice. Unfortunately, because his head chef walked out ok him, and the night was very busy, it's Saturday, my order was wrong but he was honest about it and it was still so delicious. The food was steaming hot and the best Chinese I've had since I've moved to Madison. They even gave us free wontons. This is a family owned company and the owners work very hard to deliver quality food. Thanks for dinner tonight! read more

Phenomenal food. I highly recommend going here. Their dumplings in particular were absolutely phenomenal but we also got the lo mein, fried rice and two of the lunch specials. All of the food tasted amazing and was prepared very quickly. I would highly recommend checking out this spot. read more

I have to admit the food probably would have been extremely good had when I sat down at the table I picked up the paper to put some pepper on it today and it came off and then I got a jar full of pepper on my food. I told the people at the counter that the lid came off on my food and I got a half a jar of pepper on my food and they just sat there and smiled at me and shook her head no but nobody offered to re-cook my food for me so I ended up choking down hot peppery lo-mein. I may come back but had they made the acrewup right I would have been extremely happy. The shrimp egrolls are enormous and quite well. Most other places have egg rolls ya need binoculars to see.... Not these! Had they fixed the order I would have given a 4 - 4 1/2 star..... read more

Flaming Wok - Chinese Near Me - Madison, Wisconsin

Great food, excellent service, fast deliveries. Definitely recommend to anyone looking for quality Chinese cuisine

The worst Chinese food I have ever had. The teriyaki sticks were burnt. The restaurant claims that's just the way they make them. They should really rename the menu item to "burnt teriyaki sticks." The meal I ordered I asked for it to be extra hot and absolutely no hint of heat. The taste of the chicken was bland. It really is an accomplishment to have absolutely zero flavor. If I hadn't just had burnt teriyaki sticks I would have questioned if I had COVID and lost my sense of taste. I guess they should start burning that too so it at least has some flavor. The rice was poorly cooked. Rice should not seem like rice pudding. There was only one soy sauce included even though there were multiple orders of rice. Overall I would never eat at this place ever again. read more

I've had enough with Flaming Wok. I learned tonight from the delivery driver that Fortune Cookies now cost 50 cents. Up until tonight they were free, and were included in most of my orders, unless they forgot, which they did rather frequently. I called them and the woman I spoke to was absolutely hostile when I tried to explain the situation. I could hardly explain my grievances without her screaming on the phone. Extremely unprofessional. I order about $25/week from them so it surprised me that they were going to tack on an extra 50 cents. It's not the cost, it's the principal. Im sure they are monetizing a $2 box of hundreds of cookies for profit gain. As much as I enjoyed their food, have decided that I will never order from them again as they seem to favor the bottom dollar over repeating customers. Shame on you for not even attempting to listen to your customers when they are voicing a complaint. read more

Never order from this restaurant online, specially from Grubhub. I like the food so I kept ordering it ALWAYS takes MORE THAN AN HOUR to get it delivered, today I placed an order it's been TWO hours and it hasn't been delivered, I called them to check on it and just didn't have an answer, save your time and order from somewhere else. read more

If you like dishes with no sauce feel free to frequent the place. I called and let them no there was no sauce in sweet & sour pork, was told it was in the bag, it wasn't. when I asked for a refund was told they needed to check their cameras and were too busy. LOL. Who lies about no sauce--mistake to go never going again. read more

Ordered chicken chow mein, 14 dollars. It was some steamed chicken and lettuce, no noodles, no sauce, 14 dollars. The lid didn't fit and came off in the bag, luckily they forgot the sauce so just water spilled everywhere. The veggie fried rice was just rice and more lettuce. Attached is a picture of the chow mein without sauce or noodles. They included just one soy sauce packet. read more

Flaming Wok - a close up view of a salad in a bowl - Chinese Near Me - Madison, Wisconsin

Solid Chinese food. Not the best you've ever tried but definitely worth getting again. We always get takeout from this place and have never had an issue. Good food and hefty portions! read more

Giving this place a 4 or 5 was hard. They might have even deserved a 3 simply because I saw a huge roach that looked like a beetle walking on the ledge of the window right by the table I was eating my food at. I definitely moved to another table. In addition to that, I ordered ahead of time before I arrived and when I called to make the order, I asked for 2 separate orders. The gentlemen I spoke with said it was fine to keep everything in one order and separate it upon arrival. But when we arrived to separate the orders, the lady was upset. And literally made it known. She was frustrated and said we needed to have them know it was separate orders when we call. I said in fact I tried having separate orders but the gentlemen I spoke with over the phone insisted that we separate them in person. She didn't even apologize for her attitude. Surprisingly we came back 2 days later. To top it off, this location takes for ever to cook the food. We arrived at 11:06 am and didn't get our food until 11:28 am. We were the first customers there. Yet someone else that came after us got his food before us. At least for the most part. The food is not bad. But I had better. read more

I was a bit afraid upon pulling up but this seems like a family of committed cooks. The sesame tofu was large enough to feed 3-4 people, came with a pork egg roll and rice for only $8.00. You seriously cannot beat the price. read more

Ordered several times from this place, each time the order was wrong. Food is mediocre at best. Won't be ordering from there again.

We are now at 90 minutes from when we placed our order. I called 50 min ago and they said it would be here in 20 minutes. When I called to ask where our food was again it hadn't even left the restaurant yet and the guy hung up on me. So. Frustrating. read more

Si for background, I've eaten there for years, and while the food isn't the best, it's the better option for Chinese restaurants near me. Where my issue lies is for the past at least 6 deliveries, I've asked them to call me when they arrive so I can meet them. I've ordered through GH, UE, and their personal app. All times resulting in me not receiving a call when my food was there, and it just sitting outside. This is totally unacceptable. And when I contacted them about it, I was given a half a** bs answer. read more

Convenience and the WonTon soup are the only reasons we get food from Flaming Wok. Everything is under seasoned and bland. Not only that but, none of the items, such as Sweet and Sour Chicken are nothing but meat. Nothing else. Where are the vegetables? No onions, green peppers, pineapple or cherries. I am dumbfounded. To be fair to this restaurant, I have gone to Happy Wok and gotten the same. I asked at the open restaurant at HyVee and the same thing. I have called many places only to be told that the people in Madison don't like a lot of their dishes with anything but the meat. Is this true? Bottom line - it is ok food if you want something quick and hot. Just make sure you check your order before you leave the restaurant or let the driver leave your house. They are 100% on missing something in our order. You also have to request any sauces and even fortune cookies. read more

Ordered the veggie fried rice. It was just rice and lettuce. It gave me food poisoning.