Thank you for fixing our heat pump on a cold November Saturday evening. You are a man of your word…read more You came when you said you would and your price was very reasonable.

From the owner: When you need reliable HVAC services, it's crucial to work with an experienced HVAC company…read more Luckily, you can turn to Harrell's Heating & Cooling. We provide top-rated HVAC services in Troy, AL and surrounding areas.

Had another AC company recommend these guys to come to Troy AL because it seemed to be a complex…read morewiring issue with my outside heat pump and the inside unit that was done wrong and he didn't even know where to start.... set up an appointment with these guys and they came out and knocked out everything with only $135 service call and $65 an hour lit per hour extra, they were able to save a system that I thought I was going to have to be completely replaced after buying this home, highly recommend and probably the best AC guy I've ever worked with and we own about 40 different properties in seven states!!

James is the only man I trust to give me an honest assessment of my HVAC needs. My husband and I…read moreflip houses and we have him look at all our units before we sell. James is honest and does things the RIGHT way - not the fast, easy, cheap way. He has reasonable prices and has a great testimony. We highly recommend Faith HVAC for minor check ups to complete HVAC replacement/installations.

From the owner: Our company specializes in designing and installing complete systems for owners of existing homes…read more We are dedicated to delivering you the best. We take our responsibility seriously when you place your trust in us. We pledge to always tell you what your cost will be upfront to complete your job. The name of our company comes from our faith in Christ Jesus our Lord and Savior.

I have been using Roger's for several years and am super pleased. They are attentive, come on time…read moreand make sure my AC units are up and going all year long. I have used 2 other hvac companies and Roger's always does a great job for me.

I don't typically leave negative reviews, but after spending nearly $10,000 in cash on a brand-new…read moreHVAC system, I feel other customers deserve to know about our experience. The installation itself wasn't completed as quoted because the wrong thermostat was installed. We were specifically quoted for a Wi-Fi thermostat. After noticing the mistake, we called the company and were told they would look into it and call us back. They never did. Several days later, we had to call again ourselves. At that point they admitted the wrong thermostat had been installed and scheduled someone to come replace it on Friday because we explained that we both work and couldn't continue taking time off for a mistake that wasn't ours. Today, we got up early on our day off and waited at home for hours. Around noon, after hearing nothing, we called to ask for an ETA. We were then told no one was actually coming because they were waiting until a technician happened to already be in our area. No one had bothered to call us and let us know. Our entire morning had been wasted. When I expressed how unacceptable that was, I asked to speak with a manager. Instead of speaking with me, the manager had someone else relay an apology and tell us they promised someone would be out today. So we continued waiting. Nearly two hours later, with still no one showing up, we called again to ask for an ETA before leaving to get lunch. This time the manager answered, but instead of addressing the situation herself, she transferred us to the dispatcher. That's when we were told the truth: no one was coming today at all. We were told the owner would come sometime next week whenever he happened to already be in the area. Not a scheduled appointment. Not a specific day or time. Just "when he's in the area." That means we were asked to waste our only day off waiting for technicians who were never coming, and we were told multiple different stories throughout the day. The issue isn't just the thermostat anymore. Mistakes happen. The problem is the complete lack of communication, accountability, and respect for our time. When a customer pays nearly $10,000 in cash, I would expect the company to make correcting their own mistake a priority. Instead, we've been ignored, given conflicting information, and made to feel like we're only worth the trip if they're already nearby. If this is how they treat customers immediately after receiving full payment, I can only imagine how warranty or future service issues are handled. I sincerely hope they make this right, because at this point I'm incredibly disappointed with the level of customer service we've received.

Our outdoor compressor unit has one of those garbage ECM's for the cooling fan. It died after about…read more5 years, but the unit is still under warranty, so I was calling around to find a reliable company to do the warranty replacement. Calling Southeastern Cooling ended up being a very smart choice. From the moment I began speaking with Adam on the phone, I was impressed by the level of courtesy and professionalism I experienced. I explained the problem and what sort of service we required. He managed to source the replacement ECM and schedule a tech to come out in just a matter of hours--same day. Gage, our technician, was prompt, courteous, professional, and quite humble--that's an often overlooked trait these days. He was able to get the ECM swapped out fairly easily and got our system back up and running. As someone with nearly 3 decades working with tech, I was, of course, carefully paying attention to his work--he managed to impress me a number of times with how carefully and thoroughly he handled the replacement process, even ensuring that the wiring was just as neat and tidy as how it was when he started working on the unit. Overall, this initial experience with Southeastern Cooling was remarkable and we will likely call them again when the need arises. Though, when we do call, we'll be requesting Gage.

Our HVAC SYSTEM was running rough and they came quickly and fixed the problem with no issues.read more

About 3 years ago I called a few times to have an a/c installed they said they'd call me back never…read morehappened. I called on Tuesday to get a price to put a power pole in for service they had me speak to a guy who said he would call me back. Here it is Friday and again they do not return calls. Yet they advertise on the radio wanting customers but won't take care of the ones that call them.

From the owner: At Walker Electric Inc. in Andalusia, Alabama, their experienced electrical contractors have the…read moreexpertise to provide everything you need for your heating and air units, including new installations and repairs. Walker Electric provides the highest standard of care for the best prices on all of your heating and air conditioning needs. Whether you need preventative maintenance to keep your units in optimal condition or new air conditioning installation, trust the best electrical contractor in Andalusia to keep your home running as efficiently as possible. To schedule a repair or installation, call them today at (334) 222-2481, or visit their website to learn more about their range of products and services.