Regretfully, I do not recommend this salon. Despite providing pictures of the haircut I wanted,…read moreeach of the two visits needed a correction & I now have to wait for months for my hair to grow out... The stylist was very reluctant to work around her schedule to arrange for the follow up appointments.

My daughter's stylist did a great job on her cut and color. The outcome was a very natural look…read morewith face framing and a full highlight with a dark undertone. As well I noticed great work from neighbor stylists. Comfortable environment that offers reading material, coffee, soda, sparkling water or bottle water. Staff worked well together cleaning the surrounding areas of each others work stations.

Angie is phenomenal!…read more I, unfortunately, am the type of person that is indecisive and terrible at make up! So, of course, when it came to getting ready for my wedding, I knew that I need to find someone to help me with my make up. I was referred to Angie Miller and I could not be more thankful that I was. She is honestly incredible! Such a sweet and kind person, that really listens to what you are looking for and makes sure that you are getting exactly what you want! I was unsure of what look I wanted for my wedding. I told her a few things that I did and didn't like and in no time she had me looking perfect! She knew exactly what I was looking for and the make up lasted all day!! Airbrush application is definitely the way to go if it works with your skin! I looked as though my skin was flawless without the make up being heavy or looking like I was wearing make up. I would highly recommend her to everyone and can't wait to book her for all of my special occasions! Love her!!

Angie did the make-up for my wedding and she was absolutely amazing! I could not have been happier…read morewith result for myself and my bridesmaids. I highly recommend her!

I booked a blow out (w extensions) and hot tool and makeup with lashes and Sabrina did both my hair…read moreand makeup. 10/10! She finished in an hour 30 and nailed it. I live in Vegas and have had my hair and makeup done many places and Sabrina in Grand Rapids is my new favorite!

Responding to comment: I'm not looking to get it fixed. Your employees need more training…read more Very subpar for the price. Shampoo was the worst I have ever had. No rhythm or cohesiveness. Just scratch here scratch there. Don't think she even got the underside by my neck wet. She then started blowdrying very vigorous without putting in any heat protectant. Blowout was so mid. She took out her curling iron and put three curls in. Would not recommend.

This is the place for brows. I have been to a few places for brows and this has been the best. They…read moreare meticulous. The setup is also very comfortable and welcoming...plus I love the little logos by the door! And founders is right next door so you could potentially grab a beer and then head over!

They have canceled twice on me the day of my appointment, right before out of state trips.read more

I wanted to share my experience with Elegant on Arrival in hopes that it helps future bridal…read moreparties make informed decisions. When I sat down for my appointment, I explained the hairstyle I wanted. During the first pass with the straightener, there was a significant amount of smoke coming from my hair. I immediately stopped the stylist, Christina, and explained that my hair is extremely sensitive to heat and asked if she could lower the temperature to avoid damaging it. Her response felt defensive rather than reassuring. She stated that she had been doing hair for 15 years, had never burned anyone's hair, and knew what she was doing. While she did lower the straightener temperature, I felt my concerns were dismissed. Throughout that interaction, she laughed and seemed to brush off what I was saying instead of taking my concern seriously. Later, while curling my hair, I became distracted because my best friend, the bride, was opening a sentimental gift. Afterward, I realized the curling iron temperature had not been lowered as requested. I washed my hair today, and it now feels extremely dry, brittle, and straw-like. I understand that heat styling is part of the process, but I specifically communicated my concerns beforehand because I know how sensitive my hair is. Instead of feeling heard, I felt like my concerns were ignored because the stylist believed she knew better than I did about my own hair. Beyond the issue with my hair, I was disappointed by the overall professionalism and customer service. Throughout the morning, the stylist came across as condescending and difficult to approach. She was not warm, encouraging, or enthusiastic, which is especially important in a bridal suite environment. One example occurred when she finished styling the bride's mother's hair and asked for payment. The bride's mother mistakenly mentioned getting a check, and the stylist repeatedly responded in a condescending tone that checks were not accepted while chuckling and that it was "clearly" stated on our policy. It was an honest mistake, as cash had already been withdrawn for payment the day before. The interaction felt unnecessarily rude and embarrassing. I understand that there could have been some past experiences that brought her some stress with the mothers response to getting a check, but that was not a professional interaction. My biggest concern is that I felt completely dismissed when I expressed concerns about my hair, and I am now dealing with what appears to be heat damage as a result. She mentioned that in 15 years she had never burned anyone's hair. Perhaps that's true, or perhaps no one has spoken up about it before. Either way, you can count me as the first. Equally disappointing was the atmosphere that was created throughout the morning. What should have been a fun, relaxing experience getting ready with my best friend on her wedding day instead felt like walking on eggshells. No one should feel uncomfortable speaking up about concerns while receiving a service, especially during such an important event. I understand that working bridal parties can be stressful and demanding, but if you choose a career in customer service, knowing how to style hair is only part of the job. Knowing how to communicate professionally, listen to clients, and make people feel comfortable is equally important. Unfortunately, I left feeling dismissed, uncomfortable, and disappointed. There were also issues that the family had with her professionalism and communication leading up to the wedding, but those experiences are not mine to share. I am sharing my experience because if someone tells you that their hair is sensitive to heat, that concern should be taken seriously. I hope this feedback encourages better communication, more respect for client concerns, and a more positive experience for future bridal parties.

Aubrie was so incredible! She did my wedding makeup (& bridesmaids). The wedding itself was 90+°F &…read moremy makeup did not sweat off at all. She brought so many smiles to our getting ready room-- I would give her a 100/10 if I could.

Two weeks ago I fell walking when I wasn't looking where I was going! Stitches. Hematomas…read more Bruises draining down my face in lovely shades of yellow, green and purple! This weekend I flew from CA to MI for a friend's 50th wedding anniversary. Searched several pages of Yelp in the Grand Rapids area checking out photos and reviews souring for a makeup artist. Raychie's photos depicted natural makeup. Not heavy; not theatrical. Just what I was looking for! Her communication beforehand was professional inquiring what I was looking for and coordinated a timely appointment so I could arrive at the party "refreshed!" I was sooooo pleased with the outcome. Very fair pricing; a delight to work with. I would highly recommend.

From the owner: My goal is to help you become the best version of yourself. I graduated from beauty school in 2008…read moreand have been a makeup artist ever since. I specialize in many fields, including weddings and events, film and photography, and camouflage makeup. My makeup applications are built to last while looking like the best version of you, and my work has been featured internationally. I also teach makeup and skincare consultations and classes, and I am happy to meet up virtually!

I was so impressed with the service I received from both Sam and McKenzie. They did hair and makeup…read morefor my entire bridal party and everyone looked gorgeous. They were kind, professional, and quick! The owner does do most communication just though google calendar invites which can feel a bit cold at times but overall highly recommend and throughly impressed.

From the owner: Makeup BLVD offers full hair salon services and makeup artists who provide great services including…read moremakeovers and lessons as well as advice on the best products for you. We carry great makeup, skincare, and hair care brands to cover all needs.

I have called this place and no one answers and drove by the " office" on Breton and it was an…read moreabandoned building. Seems like a scam don't give them your cc Info

Love this Salon! Stephanie is amazing with her talent and…read moreactually listens to what you want done. I've been to other salons but this one is worth it! Highly recommend!

I can't say enough about this place. If you want to be treated like a queen, and feel like one when…read moreyou walk out...Otto+Grand is THE PLACE. Cat is incredible at everything she does. From hair to lashes. 10/10