The salon got me in super fast- Natasha was wonderful - super sweet and created a wonderful hair…read morecolor for me - would highly recommend this salon

Cassandra did a great job with my hair. she asked all of the right questions to achieve the blonde…read morethat i was looking for and was able to adjust my haircut to exactly what i had in mind. This was the first time having her do my hair and i'm happy to have found her. Thank You!

I have been utilizing stuff for me for my hair for a little bit now and I absolutely love her. She…read moreis one of the kindest people I've ever met, and her expertise on my hair is the best. She was always very caring, very conscientious of what I want, always a pleasure to visit with, and does my hair in a timely manner, I would highly highly recommend her to anyone. She is quick efficient. Great at her job and her prices are very competitive. If you're looking for someone that's dedicated and someone that is very caring and very knowledgeable about your hair and what you want Stephanie is your lady.

I wanted to share my experience with Elegant on Arrival in hopes that it helps future bridal…read moreparties make informed decisions. When I sat down for my appointment, I explained the hairstyle I wanted. During the first pass with the straightener, there was a significant amount of smoke coming from my hair. I immediately stopped the stylist, Christina, and explained that my hair is extremely sensitive to heat and asked if she could lower the temperature to avoid damaging it. Her response felt defensive rather than reassuring. She stated that she had been doing hair for 15 years, had never burned anyone's hair, and knew what she was doing. While she did lower the straightener temperature, I felt my concerns were dismissed. Throughout that interaction, she laughed and seemed to brush off what I was saying instead of taking my concern seriously. Later, while curling my hair, I became distracted because my best friend, the bride, was opening a sentimental gift. Afterward, I realized the curling iron temperature had not been lowered as requested. I washed my hair today, and it now feels extremely dry, brittle, and straw-like. I understand that heat styling is part of the process, but I specifically communicated my concerns beforehand because I know how sensitive my hair is. Instead of feeling heard, I felt like my concerns were ignored because the stylist believed she knew better than I did about my own hair. Beyond the issue with my hair, I was disappointed by the overall professionalism and customer service. Throughout the morning, the stylist came across as condescending and difficult to approach. She was not warm, encouraging, or enthusiastic, which is especially important in a bridal suite environment. One example occurred when she finished styling the bride's mother's hair and asked for payment. The bride's mother mistakenly mentioned getting a check, and the stylist repeatedly responded in a condescending tone that checks were not accepted while chuckling and that it was "clearly" stated on our policy. It was an honest mistake, as cash had already been withdrawn for payment the day before. The interaction felt unnecessarily rude and embarrassing. I understand that there could have been some past experiences that brought her some stress with the mothers response to getting a check, but that was not a professional interaction. My biggest concern is that I felt completely dismissed when I expressed concerns about my hair, and I am now dealing with what appears to be heat damage as a result. She mentioned that in 15 years she had never burned anyone's hair. Perhaps that's true, or perhaps no one has spoken up about it before. Either way, you can count me as the first. Equally disappointing was the atmosphere that was created throughout the morning. What should have been a fun, relaxing experience getting ready with my best friend on her wedding day instead felt like walking on eggshells. No one should feel uncomfortable speaking up about concerns while receiving a service, especially during such an important event. I understand that working bridal parties can be stressful and demanding, but if you choose a career in customer service, knowing how to style hair is only part of the job. Knowing how to communicate professionally, listen to clients, and make people feel comfortable is equally important. Unfortunately, I left feeling dismissed, uncomfortable, and disappointed. There were also issues that the family had with her professionalism and communication leading up to the wedding, but those experiences are not mine to share. I am sharing my experience because if someone tells you that their hair is sensitive to heat, that concern should be taken seriously. I hope this feedback encourages better communication, more respect for client concerns, and a more positive experience for future bridal parties.

Aubrie was so incredible! She did my wedding makeup (& bridesmaids). The wedding itself was 90+°F &…read moremy makeup did not sweat off at all. She brought so many smiles to our getting ready room-- I would give her a 100/10 if I could.

I see Tara Jo at this salon and she is fantastic. It's a small space, but it keeps it quiet and…read moremore personal.

I found Alana through a glowing recommendation and I can't wait to share mine. Alana lived up to…read moreher reputation and was cool, calm and talented. Alana is so efficient and that really matters when even a meticulously planned schedule starts to go sideways. She and her assistant got everyone in our large party (two moms and 11 in the bridal party) done on time and looking stunning. Everyone's hair held for the whole busy day. Thank you, too, for touching up our flower girl and an aunt who weren't on the original docket. See? Cool, calm and talented! She was very affordable (I note because I chose to gift my bridal party their services instead of a "thing" and the grand total didn't break the budget but was so worth the price) and brought an awesome assistant with her. Book Alana early! You won't regret it.

Hairitage is the best! Emily did an AMAZING job with hair and makeup for my wedding. She always…read morelistened to what I wanted while still using her knowledge and expertise to do what worked best for my hair. She took feedback and made countless tweaks to make sure I was 110% happy! The three other stylist that did my mom and sister's hair were equally fabulous and all styles turned out great! Angela did my nails for the wedding and was a lifesaver! Two days before our wedding a nail broke on my ring hand but she glued it back together so perfectly that they looked flawless at the wedding AND I could confidently use my hand not worrying about breaking the nail. And to top it all off the service was fantastic! Reserving space for the girls and I to hang out upstairs and on the deck, sharing their kitchen with us for pre-wedding snacks/lunch, refilling drinks as we got our hair done. THANK YOU HAIRITAGE- you really made my wedding morning stress-free and fun!

If I lived in Muskegon you couldn't pry me from this place. I went for the "Half Day of Beauty"…read morethey have on their spa package menu. Upgraded to a full hour for both the massage and the facial, added Shellac to the mani and pedi, and also had an eyebrow wax. The massage and facial were perfect, with special touches like Aveda oils and hot towels taking the services to the next level. Pedicure and manicure were pretty standard, and well worth the price. Wash and blow dry was standard. Eyebrow wax done with hard wax, which was slightly more painful than when done with muslin but didn't leave my eyebrows red after. Service provided the entire time was excellent, and the services were provided at an excellent value for what was received. They were able to squeeze me in for all these services with no notice on a Saturday. Only complaints, someone accidentally switched the music to Christian radio (whatever if this is your cup of tea, however not the most relaxing massage music), and the massage room was a little bit chilly. Neither of those things were errors by the spa or technicians and I only mentioned them for the sake of honesty. If I'm in Muskegon, I will be back!!

Cathy has cut my hair since I move here six years ago. She immediately puts you at easy and asks…read morehow you hair cut. She makes suggestions and works with you to do what makes you feel great. I wouldn't go anywhere else!

Cathy is one of the best stylist I've ever been to! My hair never thrived more than when I was in…read moreher chair! As someone with natural curly/coarse hair, I loved that she could straighten my hair but still protect my natural curls. Although I have locs now, and she doesn't provide this particular service, I would highly recommend anyone who wants a stylist that can have your hair looking amazing while also maintaining its health! She's also willing to share knowledge about hair to make sure you're doing well at gone too! Get on her books ASAP!

Rebecca is a color specialist! I have stuck with her for 20 years because she is that good! When I…read morego in sometimes she'll say what are we doing today and I say do whatever you want. I love to be able to say that to someone and have the result be beautiful every single time

I've had 2 visits so far with Gina, the color and cut are amazing. I told her I have hard to color…read moregrays and I have 0 issues with them. I'm pleased I found the salon and most of all Gina!!!

Angie is phenomenal!…read more I, unfortunately, am the type of person that is indecisive and terrible at make up! So, of course, when it came to getting ready for my wedding, I knew that I need to find someone to help me with my make up. I was referred to Angie Miller and I could not be more thankful that I was. She is honestly incredible! Such a sweet and kind person, that really listens to what you are looking for and makes sure that you are getting exactly what you want! I was unsure of what look I wanted for my wedding. I told her a few things that I did and didn't like and in no time she had me looking perfect! She knew exactly what I was looking for and the make up lasted all day!! Airbrush application is definitely the way to go if it works with your skin! I looked as though my skin was flawless without the make up being heavy or looking like I was wearing make up. I would highly recommend her to everyone and can't wait to book her for all of my special occasions! Love her!!

Angie did the make-up for my wedding and she was absolutely amazing! I could not have been happier…read morewith result for myself and my bridesmaids. I highly recommend her!