These people are the worst when it comes to flooring in the local area, the owner Billy is not very…read moreknowledgeable when it comes to flooring and tends to have to fact check everything due to uncertainty! This store has definitely went downhill the past few years as different office personnel have filled positions with lack of knowledge or experience in the carpet industry! After a quick 15-20 minutes in store, I Will not be Returning for Business and would not recommend these were the most overpriced prices I received out of any local companies for Flooring

I have to give this company a 5 star rating after the whole experience we just received. I'm all…read moreabout seeking out new less corporate places. At first sight the building isn't much to look at I'll admit we were a bit deterred by the location. We walked inside and we're immediately greeted by a cute fluffy puppy. Haha! The inside of this place was very well kept and clean. We were then greeted by Bill who ask us all kinds of questions to get us exactly what we were looking for. Morgan answered all my calls kindly (there were many haha) the entire staff was awesome. The price at this place is UNBEATABLE. After we made our selection a couple weeks down the road we put our deposit down and someone came out to do measurements and shortly thereafter guess what, that beautiful lustrous carpet was installed by Scott & Steve. They took that nasty, never been cleaned carpet out of our newly purchased home and took care not to make a mess. These guys know there stuff . They were quick and did a fine job. Thank you Coweta flooring.

September 22, 2025 I…read morelooked at quite a few carpet sales companies online before deciding which one to visit. I ultimately chose Kemp's Dalton West in Newnan based on their excellent reviews and what seemed to be fair pricing, according to other customers. Kemp's has a well-organized showroom with a wide variety of manufacturers. We looked at Karastan and Masland, which both offered beautiful carpets that should hold up well under heavy foot traffic and with pets. What sealed the deal for me on Masland over Karastan was their customer service. I had a couple of basic questions, and needed some samples. The store didn't have the information on hand, so I reached out to both manufacturers directly. Karastan couldn't answer a simple question about which carpets had a particular feature unless I manually went through all their options and followed up with a call. Masland, on the other hand, had the answer immediately. They were able to tell me exactly which carpets matched my requirements, including weight, materials, and features right from their database. Not only that, but the representative also mentioned they own Dixie carpet, and recommended a few of their carpets that met my needs as well. I worked with Michael Snyder at Kemp's Dalton West. Michael was knowledgeable, took the time to answer my questions without rushing, and helped clarify the details I had researched online. We had to wait a few months after our initial visit for another part of our project to be completed. Even though we live down in Forsyth, and Kemp's typically doesn't serve that far down, they made it work and sent a crew. About ten days after purchasing, the carpet was installed by Javier Hernandez and his team. We've moved 14 times in 35 years and have had carpets installed many times. Javier's crew is by far the best we had install carpet. Their precision in cutting around baseboards, door frames, closets, transitions, and seams was unmatched. They were careful in our home, cleaned up everything, and even vacuumed afterward. My wife and I are very satisfied. Thank you, Michael, Javier, and the entire team, for a great experience.

Completely satisfied experience from the team at the store to the installation. Could not have been…read morebetter. I have already referred Kemp's to a coworker who is going to be redoing their floors.

You are warned !!!!!!! Save money ?!? Yes is it worth it in…read morethe long run? NO WAY. If you want the cheapest carpet available in your home that looks horrible wears horrible and actually comes apart ! Then use this company. If you want to be treated poorly by the owner if any problems arise then use this company! If you want good carpets that last 10 plus years just spend a little more through one of the big box stores Home Depot ect They will really warranty the carpet Not like this joker at Mr carpet that acts like a immature child and then treats you like a fool when you have a issue Not professional Not worth money Horrible install No warranty at all Don't let them lie to you about the warranty And know this Mr Carpet if you threaten me or my family again I swear I will take you court and sue you to the point there will not be a Mr Carpet and or you will thrown in jail for threatening a woman Coward !!!!!

I have used Mr Carpet for over 20 years. I remodel, and have investment houses. I'm building my…read morepersonal house now and he has the Best selection of LVP and carpet. Prices can't be beat and I have never had a recall on installers. Thank you Dave !

EXCELLENT experience! We got both, hardwood and carpet installed in our house for the last two days…read moreand we are more than happy about the outcome! When Cody (salesman) arrived for the measurements we instantly felt like we made the right decision: professional, knowledgeable, and a great sense of humor! He even said the crew would be able to fix some of the hardwood floor that a different company had installed previously in other rooms of the house! On both days the two teams arrived on time and showed a very high level of professionalism. They worked fast and efficient and did go the extra mile and fixed already existing hardwood floors. The new carpet and wood floors look beautiful and absolutely flawless! Bottomline: High quality for a reasonable price! Wish we had more rooms and space for this company to work on! Definitely recommended!!

We've had several floors successfully installed by Dalton West. Both carpet and engineered wood…read moreinstallations went well. Nolan, Victor, and the team delivered great service!

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

If I could give them a zero, I would. They lied about being able to match the wood in our home…read more Then, told us it was our fault for believing the manager that gave us the information even though they admitted to not following their own policies. We also noticed imperfections in the wood and we still haven't had anyone come out to fix it. Please do not give this company your business. My husband and I learned this hard lesson, so no one else will have to.

We experienced exceptional service from the staff at the store, helping pick out the right…read moreproducts, to the installers who did an outstanding job. I went into the store several times looking at the products and talked to the sales force and explained what we were looking for and they came up with the perfect recommendation at a very reasonable price including installation and no interest when financing. The installers were very professional and fixed the only item we found prior to finishing the job. We highly recommend them. thank you all for your professionalism and workmanship.

Mayfield carpet was very customer focused. The carpet is very nice and was installed in a timely…read moremanner. The installation crew did an excellent job especially since I had lots of furniture that required extra labor. I highly recommend Mayfield Carpet.

This store had very nice people to come out to measure for carpet on my stair case... but they…read morenever got back with me with an estimate.. I even went down to pick out the carpet. I am not sure how efficient they will be with install so I went to the big box store to have this done. Again, very nice people, but thats about it. They were referred to me by another business who spoke very highly of them. But I am very disappointed.

We had Mr Carpet install carpets in two rooms, and could not be happier with the finished job…read more The team was very miticulous in cleaning the bare floor after the old carpet was removed, and were so careful in cutting and joining the carpet sections that we cannot tell where the different pieces come together. New tack strips were added, and the carpet stretched so perfectly that no shoe moulding will be needed to hide gaps. We would have no hesitation in recommending Mr Carpet to anyone who wants a first class installation.

I called Mr. Carpet for a quick quote on carpet removal and installation. Allen was very…read moreknowledgeable and gave me an affordable quote within minutes. I didn't even bother calling anyone else and went for it. I mentioned I would pull up my own carpet to avoid extra fees but when Allen told me the cost for removal I decided to have them do it as it was extremely reasonable. They even offered to help move furniture. Within the week they were onsite to do the job and Allen was right there project managing the crew. It was great to see someone with so much knowledge and expertise right there with the crew pushing them along and getting the job done. All in all the service was great and I couldn't be happier with the end result. Keep up the good work team!

This company is family owed, and everyone there is courteous, and professional. We had our entire…read morebasement floored with LV, the theater room was carpeted, and an upstairs bedroom was completed with wood floors to match the entire upstairs. Josh came by and gave us a competitive quote for the flooring, taking time to answer any questions. We had other quotes, some cheaper, but none of them matched the customer service of Cleveland Carpets. We waited 8 weeks for the install because we wanted to have Jim do ours floors, and he was booked out. We used Jim before to install floors upstairs, so we knew his work was top notch. Jim is a one man crew, who moved every piece of furniture himself, and put everything back in the exact same place. A few weeks later we had a door installed downstairs, and the contractor had to take up some of the carpet, which left a puffy area by the newly installed door. We called Cleveland, and Josh sent out a tech to reinstalled that area correctly. We asked how much and they said it's no charge. Who does that nowadays. If you need flooring done and want it done perfectly, call this company, you won't be disappointed. Thanks to Cleveland Carpets and their entire staff.

Great company to deal with from the free estimate to the finished install.read more

This company was quick, professional, and priced correctly. We even had a scratch on the new floor…read morefrom when they moved the furniture back and they came back out and replaced the boards that were scratched. My floors look amazing!

From the owner: We have over 25 years of experience in the flooring industry. We will make your job easy as we are…read morea turnkey operation. While we will still install customer provided material, we also will take measurements, and show up at your doorstep ready to work with all materials!