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    Flawless Hair Studio

    5.0 (1 review)
    Closed • 10:00 am - 8:00 pm

    Services - Flawless Hair Studio

    Haircut

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    11 years ago

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    New Energy Salon

    New Energy Salon

    4.2(26 reviews)
    0.0 mi
    •$$

    What a holiday treat!!!…read more I followed Karen here as she's my favorite technician. The mani/pedi I got from her was THE BEST I've ever had!!! I sure got PAMPERED. Her massage always makes me VERY relaxed, I often nod off!! Karen always takes her time, you never feel rushed. The conversation is natural, she has a great sense of humor and goes above & beyond for her clients. I'll be a loyal long timer!!! Check out these BOMB pics!!! Update: Made a hair appt with Leni. She cut and styled my hair. It turned it so good. Very thankful to have found her. I have my regular salon for hair and nails. Thanks New Energt!

    Unfortunately, my experience here was really awful. From the receptionist ignoring my specific…read moreneeds when setting up the appointment, to the stylist ignoring my desires for a particular style, to the owner ignoring my request for a refund, all in all I don't think this salon is very concerned with customer service. When I made the appointment, I explained that I'd recently cut my long hair into a short, angled bob and was having trouble styling it. I warned that I had a lot of hair and said I would like to speak with someone about possibly getting a perm (at a later date). For the appointment, I said I would bring pictures of the CURLY style I'd like. I was clear about needing my hair washed, dried and curled. When I arrived, the first stylist (with whom I had been booked) was quite nice about it but told me she knew nothing about perms nor curling hair. She also said I'd only been scheduled for a "blow out." She said she would "pull in" another stylist and asked me to wait a moment. Several minutes later, I was moved to another chair with another stylist where I had to go over what I was looking for again. Please understand that I very much respect a professional's opinion - that's why I scheduled an appointment in the first place. But that's why her responses rather frustrated me. The style I showed the second stylist (attached) was something she said "couldn't be done with a perm." Fine. While I have my doubts, I'm willing to trust her. But when I asked her to create the style with a curling iron, she again said it wouldn't look the same. When she then told me that such curling would run upwards of $75, I just didn't want to pay that for an "un-doable" look. However, I had scheduled the appointment with the knowledge I was attending an event with my husband later that evening. By that time, I'd had three sets of fingers playing with my hair, which had needed washing to begin with, and no time to do it myself before meeting my husband. I asked the stylist to just go ahead with a wash & blow dry. . . . as long as I had volume. I'm sure you understand how hard it is to be confident when you hate the way your hair looks. I was specific about NOT wanting flat hair. I was also specific about NOT wanting a wax on my hair, which leaves it listless and feeling greasy, but that's what I got. And that's how I left New Energy- with flat, greasy hair that really made me sad. I'm perfectly willing to try new looks - just not ones I've found to be wholly unflattering during my 34 years of experience with my hair. And particularly not ones I have specifically asked a stylist to avoid. Frankly, I was too near tears to do much but pay & leave. It was upon thinking how much I felt ripped-off that I decided to let the manager know about my experience. His response was really infuriating. He basically said he had talked to his employees and they denied pretty much everything. Needless to say, I dropped it after essentially being called a liar and having my refund request ignored. Final word - awful.

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    Flawless Hair Studio - hair - Updated October 2026

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