The vibe was awesome. We talked thru the Brazilian session and I was at ease. She's a cool spirit,…read moreI would definitely recommend. It was my first experience and it won't be my last. Thank you so much Nat......

I had an amazing experience getting my Brazilian wax done here. Having just had a baby weeks prior…read moreand feeling self conscious about my body, she put me completely at ease with her professionalism and warm personality. The waxing itself was practically painless and the space was clean and relaxing. My results were absolutely flawless, perfectly smooth with no irritation afterwards. I'll definitely be returning and look forward to having other services.

she is very nice and has good skills.The place is clean and comfortable. I went there several times…read moreto extend eyeleashes, I always satisfied.

She is so great! The first time I went, it wasn't what I expected but I guess it just depends on…read morethe persons preference based of the samples she provided! But if u tell her how u wanted done she will do it exactly how you want! I love her so much and she's so gentle and patient! I'm never going any where else ever again! But make sure you clarify if want more more lashes, the samples for dramatic is not what she does, but just let her know u want it fuller and she'll do exactly that!!! Love you girl! U did a wonderful job

KiKi is truly amazing! She was so courteous and professional. Arrived 15 minutes early and setup…read morequickly and efficiently. She set a beautiful mood with relaxing tunes and made me completely comfortable by asking what I need. KiKi then proceeded to give me the most AMAZING massage, she was really able to identify areas of tension and clearly explain methods of prevention as well as share what she was doing each step of way. It was truly an A+ experience. Thank you KiKi!

I was introduced to the KiKi experience through my chiropractor. She is one of the medical massage…read moretherapists at the office. I've met with several different therapist at the office and they were all good. My boyfriend actually recommended that I request for KiKi. She was his favorite. I did and the rest was history. I ONLY booked with KiKi from that day on! Her firm and meticulous strokes would have been enough to win me over, but she also takes the extra steps in creating ambient lighting (pillow case over an x-ray film light box...so creative!), playing soothing music from her phone, and warming the oil she uses. This is all at a sterile, fluorescent-lit doctor's office! I knew that if she paid that much attention to the details in a medical environment where it wasn't necessary, she'd be mind blowing in her own healing space. I've had many massages in my life and I like deep pressure, but what feels good may not necessarily be what is good for the body. In some cases it can even cause more harm. Having a massage therapist that knows how work out the kinks and also has a medical understanding of the body is crucial. I don't think I understood that before meeting KiKi. Love her! Highly recommend her!

Sorry can't review JAQ. Called twice to try and set up an appointment, left two messages never got…read morea response. So sorry to say can't recommend

Jessenia is amazing! I've been going for a few months now for a car accident injury and I'm more…read moreand more impressed every time I go. She is more knowledgeable than most and really gets to the root of the problem. She is super friendly and explains everything as she goes. I always leave feeling 100 times better than when I walked in.

The girl who did my facial was nice and friendly. I did arrive a little late but arrived by the…read moregrace period. I had to wait a little because she took someone before me but I felt she should've at least waited until the grace period was as over to start someone else, so she did tell me she would have to rush. I usually don't make early appointments, but my appointment had been rescheduled twice so I just took what I got. But she did a good job with my hydrafacial. She referred me to get the face wash & serum. When checking out I asked the girl at the front desk which one to get and all she did was point to a table telling me those were the products she didn't even get up to help or make sure I picked up the right thing. All she did was worry about is being on her phone. Her customer service lacks, especially when she answers the phone as well, as if she does not want to be there. I ended up buying the wrong products once I got home and noticed what I bought unfortunately it's a little too late do im just sticking to what I have. I wish if she saw me asking questions about if I picked up the right products she should have at lease looked at them to make sure. Overall the environment is nice. The decoration is nice. It's clean and it's calming. I had a good aesthetician. I have no complaints for her but the lady at the front desk could do a little better.

I have to say I was really impressed by this local spa! It is now my 3rd time having facials at…read morethis location and I have to say Danielle was amazing ! She's a sweet girl with such gentle hands. I had my facial done by Danielle and it was the derma facial where she removed all the peach fuzz and then hydrated my face with a mask. I have to say when I left this place my skin felt brand new. So clean and so healthy! My makeup the next day layered so beautifully and I knew it was due to the facial. Prices here are better than expensive spa places and Danielle really made you feel comfortable and provided great service . I would continue to schedule appointments with her ! I recommend this local spot.

So today is my bday and I wanted to treat myself. Don't even do it !! the Asian man at the front…read morethere is super rude !! I used to go and there was a woman here who was alot better this man is arguing with me cause I asked that since it's my bday was there any discount. He got an attitude then demanded a 20% tip!! I told him no you can't tell me what to tip !! Then He tried to snatch the tip out of my hands !! I would never go here again and I'm warning whoever does... this is the worst treatment I've ever gotten there !!

Fantastic for both my husband and myself. I think he was so relaxed he fell asleep. I really…read moreenjoyed the deep massage on the bottom of my feet.

I have been going to Smart Spa/ Ms. Elaine for a yr now. I learned of her services (through…read moreGroupon) at a time when I was making a conscious decision to intentionally support small businesses owned by Black women and when I realized she was Jamaican I felt even more implored. The space is shared with a salon but that isn't problematic as she has her own private area and once the door closes, there is no noise from the salon. You might hear footsteps from the apt above but that wasn't an issue for me since I've never gone for massages, only facials and waxing. Here's what works really well: the prices area great. Even if you went in on a Groupon, which I did...I had purchased a package of 3 Brazilians, even after that expires she will honor the same rate moving forward . She's great with Brazilian waxes and will make sure she get every single hair( painful as the process might be). She's a little heavy handed but thorough. She's also great with facials. I've done several different types and I was mostly always pleased with the outcome. The space is clean and proper sanitary conditions are maintained. Here's a couple things that I am suggesting: Ms. Elaine could benefit from having a proper voicemail set up for the business. You call her cellphone and sometimes the way she answers/ go about the appointments come off rather harsh. How customers are received is a huge part of a business and you can't afford to falter in that area. Next, not everyone speaks your dialect and while it's good to have because it makes you culturally relevant to some customers (myself included) I could see how others could be turned off. This is not judgement, it's critical feedback with good intentions to see your business do well and support your talent. P.S. customers are not allowed to park in the lot but there's plenty of parking of paid parking on the main and free parking on the side streets. In closing, I don't know a lot of black waxers /aestheticians who own and operate their own business so I support them when their business and craft is quality. Ms. Elaine has a good heart and she deserves to win so I will continue to support her as I encourage her to develop elements of her business.

The owner of this business is extremely unprofessional. She or he told me I was playing games with…read morethem because I was unavailable to go to an appointment time slot. I will never tolerate a rude staffed no matter how much of a discount I would have been getting on Groupon there are plenty other deals and much cleaner places to go then this place.

Emily was amazing and Lee is helpful w the apps love this…read moreSpaaa ! The music is relaxing

The spa is lovely and clean. The people are patient and kind. Emily is amazing! Just booking.read more