Had an alignment done, not all alignments are equal, and they did a great job. They also diagnosed…read moreother things that needed to be repaired.

Was traveling from Indy to Knoxville when a problem arose with my car. They were able to get me in…read moreand deliver excellent service at a reasonable price. Extremely p

The best oil technicians around tree Hunter and Haley did the best job for my oil change. It was…read morefast and affordable and if you need your oil changed, I suggest swinging by here on your lunch break and they'll get you in and out just as fast.

I have been next in line for 30 minutes. Some people might question what service the car in front…read moreof me got. However, I waited probably 25 to 30 minutes for the car that was two in front of me to get finished once I got here and they were already in the bay when I arrived. This is absolutely the slowest Valvoline I have ever been to. I typically get it done in Lexington and have lived here five years and have avoided doing most things in this town because the people in Richmond are terrible. This will be my one and only visit. I am typically in and out in 10 to 15 minutes at the Richmond Road location in Lexington. It shouldn't take over an hour to service two vehicles.

These guys are awesome! They found an additional issue wrong with my car, fixed it and did not…read morecharge me any extra. Kind, polite and professional. They have earned themselves a customer for life.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Richmond.

This used to be called something else and had good reviews and service, but after being closed for…read morea couple of years I'm glad it's back open! Valvoline had a line of cars and 45 min wait this morning (on a weekday!) so I came here and got right in. Service was good.

Good knowledge, seemed overpriced. I was happy with their service, as they seemed to have good…read moreknowledge, but I felt like I was overcharged. I went somewhere else and paid significantly less.

They are horrible at keeping appointments!!! Waited 90 minutes for just an oil change and they…read morehadn't even looked at it!!!! The customer service people are not well trained and don't take good care of their customers. I will never go back.

Do not recommend this place. I'm new to the area and figured I'd try the closest tire place to…read morehome. I dropped in and asked if they had four new tires in a specific size. They didn't but said that they would be able to get them in the next day. They agreed that it would be OK that I leave my car overnight so they can get started on it first thing in the morning. I received a call at 12 o'clock stating that the car was on the rack and they were finishing up the alignment and it would be 30 minutes to an hour. my husband and I went to dinner and came back at 5:30 and my car was not on the rack in the tires have not been replaced. We are still here and it's been over an hour and they are still working on my vehicle. I definitely will not be coming back here.

I had an emergency situation yesterday; TD took addressed the issue and got me back on the road to…read moreIndiana in an hour's time. Thanks to Sean and his team for getting me back on my way with peace of mind!

Never take your car to this place, they charge high price and got nothing done. They work on my…read moreknock sensor and they don't even get it done, I still paid the full price.

Stopped in no appt. Hit curb and scoffed tire. Asked them to check it see what was needed. Said I…read morewas fine! Good honest service!

Fabulous service and Daniel is a man of integrity. They will give you a free estimate and not…read moreovercharge you if you don't need the service. Check this place out. Best in central Ky with great prices and phenomenal work from people with morals and integrity. Highly recommend, just the best!!

Tony was fantastic! Responsive, fair price, and very accommodating. Our daughter is a student at…read moreUK and we live in Florida. Her car needed a battery replacement and Tony really helped us out. He came to the university, picked up her car and had the battery replaced within 2 hours. Highly recommend!!!

They were responsive by phone and also fast with same day service . They did an excellent job and…read moremade my car driveable. I only waited onsite for maybe a half hour. I'd definitely go here again for auto work!