Great to have a knowledgeable and friendly sales person work with you one on one the moment you enter the store. They take the time to talk with you and go through your options and trying on shoes. Buying the right shoe is hard as there is a wide variety of construction for different issues and needs. They give a professional tech scan of your feet and walking motion to identify your needs and what shoes will work for you. They don't pressure you but explain your options and listen to your feedback when trying on shoes. The store has picked quality products and has a nice selection to find the right shoe for you. They have a generous return policy if things are just right. Yes, the price will not be the lowest possible you can find online but I am willing to pay a bit more to make sure I get the right shoe for me and a quality shoe. Happy to support a friendly, customer focused, local business. read more

Best shoe shopping experience EVER! Happily welcomed as soon as I entered the building. Kathryn helped me right away and gave me an overview of the process. I honestly didn't know what I was in for before visiting the store. All I know is I received a number of recommendations to come here for my running needs. I'm a 18-month postpartum momma wanting to get back into running, so I know I needed something more than the average shoe. Kathryn was super knowledgeable, patient, and helpful. They didn't have my exact shoe size for the shoe I wanted in stock so she ordered it online and it will be here on Monday. While this is online with their procedure, I can't express how grateful I was for such an awesome customer service experience. Typically, shoe places will try to upsell you and get what they can out of you, but I never felt that way at Fleet. Also, the store is very clean, bright, and full of color-----adds to the welcoming aspect. Thank you, K! Can't wait for my shoes to come in. read more

Brought my husband because he is a teacher and needs nice shoes that won't cause him anymore foot/knee problems. Was fairly busy but the staff was very nice and helped us as quickly as possible. Justin was fantastic! They scan your feet and watch your walking pattern and then show you stats about your feet: size, arch, width, pressure points, etc. which was interesting and helpful. Shoes range from $140 - $200+ with brands such as Nike, Hoka, Brooks, Saucony. Not a HUGE selection of shoes but still several. Shoe inserts were about $50 (and are good for 2 shoe "cycles") and they give you socks to try on which you can buy (a hefty $18 for one pair) but don't have to. Overall a great experience. read more

Fleet Feet - Foot scan - Sports Wear Near Me - Greenville, North Carolina

I went in today without any knowledge about insoles or anything in that category. I worked with Rachel and let me tell you I made her work for that 50-dollar sale. I have only written a review once in my life but it didn't feel right someone can do such a good job and not be recognized for it. Shout out to Rachel and whoever hired her! read more

I visited Fleet Feet today with zero expectation of actually buying shoes. I'm not super into running, but I've been trying to get out and jog/walk more, and having torn my MCL in college, my knee has been killing me. The staff immediately made me feel comfortable and told me that whether I needed a new pair of socks or a complete new gear set-up, it was all about where I was at and what I was comfortable with. For the first time I actually found a pair of running shoes that make my feet feel great and feel as though they were the perfect shoes for me. I will definitely be going back for all of my fitness-related needs! read more

My husband spotted this place after eating some yogurt from Sweet frog. He has been waiting a while to get some running shoe so I recommended going in. We were greeted by a cute 6 year old and a boxer puppy. The employees were very patient and sweet to our family. The 6 year old boy was very kind . He played with my spawn and shared toys and watched Thor:ragnarok together while we shopped. The employee took the scans of our feet and recorded our walk. They were extremely patient and brought out a lot of shoes for us to try. We end up buying shoes that fit us and from brands we never even heard of! I will definitely come shop here again when I need new running shoes. read more

I must say, after seeing Fleet Feet's Instagram page, I was excited to check them out & buy a new pair of running shoes. Especially considering that they are a local business & I love contributing to the local economy and shopping local. I walked into the store & after a few minutes standing there, someone came from the back & told me that they would help me out after finishing up with their customers. Ok, fair enough. ~15 minutes passed by, the workers were still with their guests but one of them was just standing at the cash register talking to them customer. Just having casual conversations. I understand that they were just having conversations but there are others in there waiting to get some help. I eventually decided to leave because it was very evident that I wasn't getting help anytime soon. Even as I was walking out they didn't say anything to keep me in the store, they looked at me as I was walking out and proceeded with their conversation. Very disappointing and honestly I just felt like a complete idiot standing there waiting and just being ignored as I left. It's unfortunate that this place won't be getting my business, and I won't be getting a nice pair of running shoes from here. But I'm sure there are other places around town that are willing to help me out. read more